Kaseya VSA vs Scalefusion comparison

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Kaseya Logo
3,033 views|1,264 comparisons
83% willing to recommend
Scalefusion Logo
62 views|23 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kaseya VSA and Scalefusion based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Kaseya VSA vs. Scalefusion Report (Updated: March 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time.""We can schedule the patching of the endpoints.""The most valuable features of Kaseya VSA are remote control, live connect, and automation.""The training that we received was quite good.""Kesaya is highly configurable.""This solution is our RMM tool and we love the deployment features.""Patch management was very useful. Backdoor access to the clients was also very useful.""The most valuable part of this solution is the security features that it offers."

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"Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented."

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Cons
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update.""The stability of the solution is good but it can be improved.""If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya.""Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome.""There is room for improvement in the remote control strengths.""Sometimes, the product misinterprets the functionality of a machine.""The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better.""It's very difficult to update the third-party software on every device."

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"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough."

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Pricing and Cost Advice
  • "The pricing is quite good and we are satisfied with it."
  • "I think it costs more than ManageEngine."
  • "The dollar exchange rate in Brazil is very high, so the price should be better for our country."
  • "It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."
  • "It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
  • "With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
  • "We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."
  • "We were looking at a price of $22.50 cents per user."
  • More Kaseya VSA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
    Top Answer:The solution's automation capabilities are not very strong. Therefore, I am looking for another system. Kaseya VSA is not very strong for updating and monitoring. The solution should have more… more »
    Top Answer:Kaseya VSA is used for maintaining laptops, patching the systems, and securing the platform.
    Top Answer:Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear… more »
    Top Answer:The solution should improve the data leakage prevention policy.
    Top Answer:There are many use cases for mobile device management for various company devices, including Apple devices, MacBooks, Windows laptops and workstations, Windows servers, and some antiviruses, mobile… more »
    Ranking
    4th
    out of 50 in Patch Management
    Views
    3,033
    Comparisons
    1,264
    Reviews
    15
    Average Words per Review
    687
    Rating
    7.7
    19th
    out of 50 in Patch Management
    Views
    62
    Comparisons
    23
    Reviews
    2
    Average Words per Review
    519
    Rating
    8.0
    Comparisons
    Learn More
    Overview

    Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.

    VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.

    VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

    Kaseya VSA Features

    Kaseya VSA has many valuable key features. Some of the most useful ones include:

    • Remote monitoring and management: Kaseya VSA enables administrators to remotely monitor and manage multiple devices and endpoints, including desktops, laptops, servers, and mobile devices.
    • Help desk ticketing: The solution provides a help desk ticketing system for managing and resolving IT support requests.
    • Patch management: This feature automates the patch management process, helping organizations keep their systems up-to-date and secure.
    • Automated IT processes: Kaseya VSA offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
    • Reporting and analytics: Real-time monitoring, automated alerts, and reporting capabilities help administrators quickly identify and resolve issues.
    • Mobile device management: Administrators can manage and secure mobile devices, including iOS and Android devices.
    • Integration with third-party tools: Kaseya VSA integrates with a range of third-party tools and platforms, including Active Directory, Exchange, and others, to provide a comprehensive IT management solution.

    Kaseya VSA Benefits

    There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:

    • Efficient: Because the solution successfully automates routine IT tasks and provides a centralized platform for IT management, organizations can streamline their IT operations and improve efficiency.
    • Security: Kaseya VSA has a range of security and compliance features, including endpoint security, data encryption, and reporting, so systems and data remain secure.
    • Resolve issues quickly: The solution’s real-time monitoring allows administrators to resolve issues before they spiral into bigger problems.
    • Cost-efficient: With its capability to automate routine IT tasks, organizations can reduce the need for manual labor and as a result save time and money.

    Reviews from Real Users

    Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.

    A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”

    "The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company. 

    PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."

    Scalefusion is a leading Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet.

    Ambitious companies around the world trust Scalefusion MDM to secure and manage endpoints including smartphones, tablets, laptops, rugged devices, POS, and digital signages. Our mission is to make Device Management simple and effortless along with providing world-class customer support.

    Sample Customers
    Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
    Magna, Scania, Darya - Varia, Radisson Blu, Slice, Veezu
    Top Industries
    REVIEWERS
    Financial Services Firm30%
    Computer Software Company20%
    Comms Service Provider10%
    Recreational Facilities/Services Company10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company6%
    Construction Company6%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization37%
    Computer Software Company12%
    Financial Services Firm12%
    Manufacturing Company4%
    Company Size
    REVIEWERS
    Small Business76%
    Midsize Enterprise14%
    Large Enterprise10%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise19%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise51%
    Large Enterprise31%
    Buyer's Guide
    Kaseya VSA vs. Scalefusion
    March 2024
    Find out what your peers are saying about Kaseya VSA vs. Scalefusion and other solutions. Updated: March 2024.
    771,157 professionals have used our research since 2012.

    Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Scalefusion is ranked 19th in Patch Management with 2 reviews. Kaseya VSA is rated 7.6, while Scalefusion is rated 8.0. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Scalefusion writes "An MDM solution for controlling and restricting data on devices". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management, whereas Scalefusion is most compared with SOTI MobiControl, VMware Workspace ONE, JumpCloud and Microsoft Intune. See our Kaseya VSA vs. Scalefusion report.

    See our list of best Patch Management vendors.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.