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Jive vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jive
Ranking in Enterprise Content Management
34th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Web Content Management (40th), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (13th), Knowledge Management Software (11th), Enterprise Intranet (6th)
OpenText Extended ECM
Ranking in Enterprise Content Management
3rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Content Collaboration Platforms (11th)
 

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of Jive is 0.2%, up from 0.1% compared to the previous year. The mindshare of OpenText Extended ECM is 11.4%, up from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

it_user446067 - PeerSpot reviewer
Used by our agile teams instead of email to track impediments.
Stream activity could be better organized. Activities or content you are following will either be emailed to you or you follow in a stream. This is the largest issue to overcome for new people using the solution. When using email they receive way too many and it becomes noise. If they use streams, it's yet another thing to check along with email, IM, etc.
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"It's a very good solution."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"We can configure the solution with any industry's products per customer requirements."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Most of our customers are very fond of the upgraded smart user interface."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
 

Cons

"The search engine could be improved and also provide some kind of indexing."
"The solution needs to improve the user interface."
"The solution's performance, stability, and consistency could be improved."
"The response time is not effective, and the staff lacks adequate knowledge."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
 

Pricing and Cost Advice

Information not available
"Both Open Text ECM and IBM File share are expensive."
"The tool's pricing is confusing to the end customer."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"OpenText Extended ECM is an expensive solution."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The solution is expensive."
"The product is pricey."
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
No data available
Government
14%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Also Known As

Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Jive vs. OpenText Extended ECM and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.