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Jira vs Planview AgilePlace vs Rally Software comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
6.7
Planview AgilePlace eases administrative burdens, supports remote work, and satisfies board demands despite some users' focus on anecdotal benefits.
Sentiment score
7.5
Rally Software boosts efficiency by 10%, offers 15X ROI, saves time, and is cost-effective despite some user challenges.
The ROI is visible, as that's why we are investing in these tools and running our projects successfully through them, despite a few challenges such as role-based access being somewhat difficult.
 

Customer Service

Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
8.0
Planview AgilePlace's support is praised for responsiveness and effective assistance, though feature enhancement timelines can be frustrating.
Sentiment score
6.8
Rally Software's customer service is responsive, with quick, knowledgeable support and proactive communication, generally satisfying users despite occasional delays.
I did not face any issues with stability or upgrades.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
7.3
Planview AgilePlace supports large-scale operations, effective integrations, and agile methodologies, ensuring stable performance and benefiting diverse global teams.
Sentiment score
7.2
Rally Software offers strong scalability supporting large enterprises, despite occasional performance issues, effectively handling significant user volumes globally.
 

Stability Issues

Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
7.7
Planview AgilePlace and LeanKit are praised for stability, with minimal downtime and quick resolution of issues.
Sentiment score
7.4
Rally Software is generally stable and reliable, with occasional slowness and downtime, but users appreciate the responsive support.
 

Room For Improvement

Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
Planview AgilePlace users seek improved integrations, scrum, reporting, project management features, and pricing adjustments for better functionality and flexibility.
Rally Software struggles with navigation, integration, user-friendliness, and requires improvements in reporting, customization, and workflow efficiency.
To improve Jira, maybe some AI features could be added.
One area for improvement might be the rigidity in role and access configurations, which require many process changes to fit the tool.
 

Setup Cost

Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
Enterprise users find Planview AgilePlace pricing worthwhile, appreciating FLEX licensing for application consolidation and favorable agreements.
Enterprise users find Rally Software pricing high but valuable for large-scale agile projects, suggesting a more flexible model.
Rally Software is affordable because our customers also prefer it.
 

Valuable Features

Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
Planview AgilePlace boosts productivity with customizable Kanban boards, easy work tracking, and seamless integration for enhanced project management.
Rally Software offers user-friendly Agile project management with real-time dashboards, customizable reporting, and robust integration capabilities.
Rally Software provides real-time dashboards for different kinds of stakeholders and governance, giving clear insights into project progress, team velocity, and potential risks.
 

Mindshare comparison

As of September 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 17.7%, down from 23.8% compared to the previous year. The mindshare of Planview AgilePlace is 1.7%, down from 1.9% compared to the previous year. The mindshare of Rally Software is 5.8%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira17.7%
Rally Software5.8%
Planview AgilePlace1.7%
Other74.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
NS
Gives us visibility into projects and enables users to leave comments on different projects
We use the submit feedback button pretty often. I encourage the teams to use that if they see anything that could be improved. But we've been really happy with how fast LeanKit improves. The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane. They requested that there'd be some sort of timer function on each one of the tasks.
Rakhee Srivastava - PeerSpot reviewer
Real-time dashboards provide clear insights into project progress and team velocity
Rally Software is easy to use for Agile project methodology because it follows Scrum and Kanban, helping with sprint planning and backlog management. Rally Software provides real-time dashboards for different kinds of stakeholders and governance, giving clear insights into project progress, team velocity, and potential risks. Backlog management is present in the product, allowing prioritization of tasks. The dashboards provide all types of insights through analytics. Capacity planning helps optimize resource allocation, ensuring balanced workload and realistic sprint commitments for our projects. The solution integrates with GitHub, and we can also integrate with Excel and CI/CD pipelines.
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Comparison Review

it_user355629 - PeerSpot reviewer
Nov 19, 2015
JIRA can do incident management, work configuration, and a lot of other different things. But we haven't found anything as compelling as CA Agile.
The tools are not overly complex for Agile. It appears that CA has recognized that. They're not just building the connector for Rally, but they are also allowing other groups to build connectors from JIRA into CA PPM and from other tools to CA PPM. If you are looking at open source products, why…
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Financial Services Firm
18%
Manufacturing Company
13%
Insurance Company
11%
Government
8%
Manufacturing Company
16%
Financial Services Firm
11%
Insurance Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise57
Large Enterprise149
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise13
Large Enterprise110
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
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What do you like most about Rally Software?
Rally offers many features that help the management of activities, coordination, alignment and reports, which applies...
What is your experience regarding pricing and costs for Rally Software?
I don't know the exact pricing, but I think the tool is priced high. They provide quality workmanship, good software,...
What needs improvement with Rally Software?
The product itself seems to have a lot of bugs. One issue is that it sometimes allows people to modify data inappropr...
 

Also Known As

Jira Software
Planview LeanKit, LeanKit
CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
REA Group, Thompson Reuters
Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
Find out what your peers are saying about Atlassian, Microsoft, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: September 2025.
867,826 professionals have used our research since 2012.