"Technical support from Jelastic is very good."
"The solution provides a lot of flexibility to the application team for running their applications in the container platform, without needing to monitor the entire infrastructure all the time. It automatically scales and automatically self-heals. There is also a mechanism to alert the team in case it is over-committing or overutilizing the application."
"Provides support throughout the whole platform."
"The company had a product called device financing, where the company worked as a partner with Google. It allowed customers to take mobile phones on loan or via credit. When we migrated those services to OpenShift in February last year, we were able to sell over 100,000 devices in a single day, which was very good."
"The scalability of OpenShift combined with Kubernetes is good. At least from the software standpoint, it becomes quite easy to handle the scalability through configuration. You need to constantly monitor the underlying infrastructure and ensure that it has adequate provisioning. If you have enough infrastructure, then managing the scalability is quite easy which is done through configuration."
"The developers seem to like the source-to-image feature. That makes it easy for them to deploy an application from code into containers, so they don't have to think about things. They take it straight from their code into a containerized application. If you don't have OpenShift, you have to build the container and then deploy the container to, say, EKS or something like that."
"The backup functionality needs to be improved."
"The software-defined networking part of it caused us quite a bit of heartburn. We ran into a lot of problems with the difference between on-prem and cloud, where we had to make quite a number of modifications... They've since resolved it, so it's not really an issue anymore."
"Documentation and technical support could be improved. The product is good, but when we raise a case with support—say we are having an image issue—the support is not really up to the mark. It is difficult to get support... When we raise a case, their support people will hesitate to get on a call or a screen-sharing session. That is a major drawback when it comes to OpenShift."
"OpenShift could improve by providing the ability to integrate with public cloud platforms. This way we can easily use the services that these platforms offer. For instance, Amazon AWS. However, all the three major hyper-scalers solutions offer excellent DevOps and CI/CD tooling. If there was an easy way to integrate with them it would be beneficial. We need a way to easily integrate with the monitoring and dashboard services that they provide."
"The solution only offers support for one server."
"The whole area around the hybrid cloud could be improved. I would like to deploy a Red Hat OpenShift cluster on-premise and on the cloud, then have Red Hat do the entire hybrid cloud management."
Jelastic is ranked 13th in PaaS Clouds with 1 review while OpenShift is ranked 3rd in PaaS Clouds with 5 reviews. Jelastic is rated 9.0, while OpenShift is rated 7.6. The top reviewer of Jelastic writes "Straightforward to set up, with good support that is quick to respond". On the other hand, the top reviewer of OpenShift writes "Managing infrastructure is easy because of self-healing and automatic scaling, but technical support is not up to the mark". Jelastic is most compared with Amazon AWS, Microsoft Azure, VMware Tanzu Application Service and Heroku, whereas OpenShift is most compared with Amazon AWS, Pivotal Cloud Foundry, Microsoft Azure, VMware Tanzu Application Service and Oracle Application Container Cloud Service.
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