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Jamf Protect vs Symantec Endpoint Security Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 0.8%, up from 0.3% compared to the previous year. The mindshare of Symantec Endpoint Security Complete is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Arunachalam S. - PeerSpot reviewer
Offers good monitoring features but needs to improve the support services offered
The tool's drawback is that it fails to offer support for Linux. The XDR and licensing parts of the tool are also areas of concern where improvements are required. XDR is for extensive detection and range of response. Jamf relies on signature-based access. If it is a known signature that just protects our devices, it is a kind of threat isolation. The tool does have behavioral analysis, but as the severity becomes less, the system gets loaded. It is not the same with CrowdStrike as it has a variety of strategies and is a fully cloud-native tool, which helps it to make sure it is a leader in Gartner Magic Quadrant. CrowdStrike goes with its set of practicalities. The kind of threat intelligence CrowdStrike follows is really expensive. With CrowdStrike, we can see which factors have been targeted in our organization. If we know our enemy, then it becomes so easy to cover up with the defense mechanism. The features in CrowdStrike get lagged when used with Jamf Protect. With Jamf Protect, there is a need to improve the security it offers.
Livin Sunil - PeerSpot reviewer
Provides comprehensive protection with a need for a more intuitive interface
Security Complete comes with antivirus plus EDR, which is a convergence of antivirus and EDR. I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted. It provides a greater level of view, making it easy for my team to mitigate those particular attacks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase is straightforward and as simple as CrowdStrike."
"The behavioral detection is valuable."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."
"The tool's tech support is helpful and efficient. It also has an active community."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"I rate the technical support a ten out of ten."
"One of the most valuable features includes elements such as host libraries."
"One feature I found most valuable in Symantec Endpoint Security Complete is the firewall feature on the endpoint. The firewall feature helps users handle virus outbreaks."
"It is a very reliable product."
"I am impressed with the tool's detection response."
"Setting up Symantec is straightforward. Our DevOps team handled the installation, so I wasn't involved, but it wasn't that complicated. They are competent people with certifications in anti-virus management. They didn't need any training or help from the vendor."
"The feature I like the most is the Adaptive Protection... And it does not negatively affect users' activities because we can adapt it and allow binaries that are executed regularly, while forbidding those that are not executed within the company."
"The solution's most important feature is its reliability. It is not heavy on the workstation."
"In reference to zero-day attacks, we immediately get signatures from the Symantec site. That is good."
 

Cons

"The solution’s stability could be improved."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"Beginners need initial training."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"Jamf Protect needs to improve its pricing."
"The solution's integration with other tools is slow."
"The product's price is an area of concern where improvements are required."
"The product’s scalability must be improved."
"The solution's support is not available over the weekends. We also need to have the DLP, endpoint security, and encryption integrated into one agent."
"Installation and packaging for Symantec Endpoint Security Complete should be improved. Its console is also confusing, so that's another area for improvement."
"Instead of the updates, the tool needs to come up with a concept similar to Veritas."
"The solution should include automatic updates."
"They could improve the user interface."
"Symantec Endpoint Security Complete does not cover everything on the cloud. It does not cover the workstation emails. There are risks associated with it."
"Symantec could have better support for iOS and Android mobile devices."
 

Pricing and Cost Advice

"The licensing costs are yearly and expensive."
"The product is not an averagely priced tool."
"Jamf Protect is an expensive solution."
"It's significantly cheaper than other options like ApexOne."
"Jamf Protect costs double the price that we were paying before."
"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"The pricing is good. It's good value for the money."
"License renewal is not a straightforward process. I have a three-year subscription. It takes a long time to renew the license after three years. It is not proactive on that. The solution is expensive for the coverage that it does. I have to include other products to complement the protection that Symantec Endpoint Security Complete does not cover. We have to pay 18 euros. There are no additional support or maintenance costs."
"It's cost-effective and well-suited for smaller to midrange companies."
"The product's pricing is dependent on partnership levels. The solution's price is competitive compared to other solutions."
"In terms of costs, Symantec Endpoint Security Complete has become costlier compared to how much it was in the past. The cost of the product is very high now. The customer needs to pay extra for additional features, but not for technical support. For example, if you need an email gateway or if you are looking for URL filtering, you have to pay extra, and that's where the costs for Symantec Endpoint Security Complete become higher."
"Symantec Endpoint Security Complete is not expensive."
"I'm recommending going with three-year licensing, rather than the yearly licensing option for this product."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
University
13%
Financial Services Firm
9%
Healthcare Company
5%
Computer Software Company
19%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
The product is not an averagely priced tool. If the organization is fully on Apple's fleet, they can consider Jamf Protect, but it is quite costly. Jamf Protect is costly compared with any other so...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
They could improve the user interface. Currently, everything is pretty good, however, when it comes to the Maniac and Protection, there could be enhancements.
 

Overview

Find out what your peers are saying about Jamf Protect vs. Symantec Endpoint Security Complete and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.