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Jamf Protect vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
Cloud Backup (12th), SSL VPN (6th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 0.8%, up from 0.3% compared to the previous year. The mindshare of Norton Small Business is 2.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Arunachalam S. - PeerSpot reviewer
Offers good monitoring features but needs to improve the support services offered
The tool's drawback is that it fails to offer support for Linux. The XDR and licensing parts of the tool are also areas of concern where improvements are required. XDR is for extensive detection and range of response. Jamf relies on signature-based access. If it is a known signature that just protects our devices, it is a kind of threat isolation. The tool does have behavioral analysis, but as the severity becomes less, the system gets loaded. It is not the same with CrowdStrike as it has a variety of strategies and is a fully cloud-native tool, which helps it to make sure it is a leader in Gartner Magic Quadrant. CrowdStrike goes with its set of practicalities. The kind of threat intelligence CrowdStrike follows is really expensive. With CrowdStrike, we can see which factors have been targeted in our organization. If we know our enemy, then it becomes so easy to cover up with the defense mechanism. The features in CrowdStrike get lagged when used with Jamf Protect. With Jamf Protect, there is a need to improve the security it offers.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The behavioral detection is valuable."
"The product's initial setup phase has very simple steps."
"The tool's tech support is helpful and efficient. It also has an active community."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The product's initial setup phase is straightforward and as simple as CrowdStrike."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"The performance is fine."
"The solution has good performance."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The solution detects viruses very, very fast."
"The most valuable feature of Norton 360 has been its robust notification system."
 

Cons

"The solution's integration with other tools is slow."
"Jamf Protect needs to improve its pricing."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The tool's drawback is that it fails to offer support for Linux."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The solution’s stability could be improved."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"Norton 360’s features for device optimization could be better."
"There's a need for enhanced security measures."
"I would like to see Norton 360 improve the speed of its cloud backup."
"One area where Norton 360 could improve is the constant push for upselling."
"The tool should be easily available in the market and should be cheaper."
"The updates must be less frequent."
"The integration with Android devices needs enhancement."
 

Pricing and Cost Advice

"The product is not an averagely priced tool."
"The licensing costs are yearly and expensive."
"Jamf Protect costs double the price that we were paying before."
"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"It's significantly cheaper than other options like ApexOne."
"Jamf Protect is an expensive solution."
"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."
"The solution is cost-effective."
"The price is fairly acceptable."
"The tool has a yearly licensing."
"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
"It is an inexpensive product. We purchase its yearly license."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
University
13%
Financial Services Firm
9%
Healthcare Company
5%
Comms Service Provider
12%
Computer Software Company
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
The product is not an averagely priced tool. If the organization is fully on Apple's fleet, they can consider Jamf Protect, but it is quite costly. Jamf Protect is costly compared with any other so...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

Find out what your peers are saying about Jamf Protect vs. Norton Small Business and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.