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Jacada WorkSpace is ranked 16th in CRM Customer Engagement Centers while ServiceNow Customer Service Management is ranked 8th in CRM Customer Engagement Centers with 1 review. Jacada WorkSpace is rated 0.0, while ServiceNow Customer Service Management is rated 9.0. On the other hand, the top reviewer of ServiceNow Customer Service Management writes "A customer service management solution with useful workflow capabilities". Jacada WorkSpace is most compared with , whereas ServiceNow Customer Service Management is most compared with .
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