Ivanti Neurons Patch for Intune vs Quest KACE Systems Management Appliance (SMA) comparison

Ivanti and Quest Software are both solutions in the Patch Management category. Ivanti is ranked #13 with an average rating of 7.3, while Quest Software is ranked #11. Ivanti holds a 1.5% mindshare in PM, compared to Quest Software’s 5.3% mindshare. Additionally, 100% of Ivanti users are willing to recommend the solution, compared to 95% of Quest Software users who would recommend it.

Ivanti Neurons Patch for In...

Read 11 Ivanti Neurons Patch for Intune reviews

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100% willing to recommend

Quest KACE Systems Manageme...

Read 38 Quest KACE Systems Management Appliance (SMA) reviews

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1,052 Comparison Views

95% willing to recommend

Ivanti Neurons Patch for In...

Quest KACE Systems Manageme...

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Executive SummaryUpdated on Mar 9, 2025

Quest KACE Systems Management Appliance (SMA) and Ivanti Neurons Patch for Intune both compete in the endpoint management and patching domain. Quest KACE seems to have the upper hand due to its strong integration and asset management features, offering more versatility in managing various IT assets.

Features: Quest KACE SMA focuses on efficient endpoint management and deployment, with standout features like patch management, centralized software deployment, and a comprehensive service desk. Ivanti Neurons Patch for Intune is tailored towards reliable patch management, offering detailed reporting and a simplified setup process.

Room for Improvement: Quest KACE faces challenges with scalability during large deployments, including imaging limitations. There is a steep learning curve for advanced features, and users seek improved patch management integration. Ivanti Neurons Patch for Intune needs to bolster its reporting features and enhance cloud solution integrations. Users also desire better stability and scalability.

Ease of Deployment and Customer Service: Quest KACE offers on-premises deployment with flexible integrations and is praised for its swift customer support. Ivanti Neurons Patch for Intune provides hybrid cloud capabilities, affording greater flexibility, and boasts responsive customer service suited to enterprise needs.

Pricing and ROI: Quest KACE's competitive pricing and flexible licensing options benefit organizations of various sizes, delivering substantial ROI through time savings and operational efficiency. Ivanti Neurons Patch for Intune has variable pricing, being considered competitive for specific versions but steep for broader coverage. It provides solid value for enterprise deployments focused on patch management.

To learn more, read our detailed Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA) Report (Updated: April 2025).

Buyer's Guide

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Neurons Patch for In...

Ranking in Patch Management

13th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest KACE Systems Manageme...

Ranking in Patch Management

11th

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Client Desktop Management (12th), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (17th)

Mindshare comparison

As of May 2025, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 1.5%, down from 4.5% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 5.3%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

DddGgggg

Information Technology System Engineer at DRÄXLMAIER Group

Allows us to set maintenance windows and deliver patches

We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

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Scott Tweed

Windows Engineer at a tech services company with 5,001-10,000 employees

Low maintenance, reliable, and easy to create packages

I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the product's Peer to Peer patching feature."

"We use the solution for security patching of Windows devices."

"The solution is a good product and I have heard that the interface is more friendly than that of Windows."

"Both in terms of features and operations, this is a good solution."

"It is very easy to use, as well as extremely efficient and accurate."

"The most valuable features are device management and support for upgrading applications."

"We can set a maintenance window and push the patch."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

More Ivanti Neurons Patch for Intune pros

"Using this solution saves us lots of time, especially when it comes to performing updates."

"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."

"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."

"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."

"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."

"There is ease of use, and its pricing was a driving factor."

"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."

"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."

More Quest KACE Systems Management Appliance (SMA) pros

Cons

"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."

"The product's support and configuration need to improve. It needs to be more scalable."

"The reports have to show the compliance level of the patching, which Ivanti does not provide."

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"I would like to have better support for the application."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

"Ivanti Patch could be improved with better integration with other cloud solutions."

"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."

More Ivanti Neurons Patch for Intune cons

"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."

"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."

"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."

"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."

"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."

"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."

"The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option."

"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."

More Quest KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"The license can get expensive if you have a lot of nodes."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The solution is affordable."

"The solution is expensive compared to other products."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"It may be more expensive, but you get what you pay for."

"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."

"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."

"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."

"The pricing is great. It's billed annually and it's very reasonable."

"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."

"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."

"The pricing and licensing are absolutely fair."

More Quest KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Government

14%

Financial Services Firm

Manufacturing Company

Computer Software Company

11%

Government

11%

University

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Ivanti Patch for Windows?

We use the solution for security patching of Windows devices.

See all answers

What needs improvement with Ivanti Patch for Windows?

In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...

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What advice do you have for others considering Ivanti Patch for Windows?

The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...

See all answers

What is your experience regarding pricing and costs for Quest KACE Systems Management?

The pricing is in the middle range of the market, not too expensive but not the cheapest either.

See all answers

What needs improvement with Quest KACE Systems Management?

The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.

See all answers

What is your primary use case for Quest KACE Systems Management?

The main use cases for Quest KACE Systems Management Appliance are touch management, software and hardware inventory, and software delivery.

See all answers

Comparisons

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Compared 44% of the time

Ivanti Security Controls vs Ivanti Neurons Patch for Intune

Compared 31% of the time

Automox vs Ivanti Neurons Patch for Intune

Compared 25% of the time

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Microsoft Configuration Manager vs Quest KACE Systems Management Appliance (SMA)

Compared 34% of the time

Microsoft Intune vs Quest KACE Systems Management Appliance (SMA)

Compared 26% of the time

Red Hat Ansible Automation Platform vs Quest KACE Systems Management Appliance (SMA)

Compared 11% of the time

BigFix vs Quest KACE Systems Management Appliance (SMA)

Compared 8% of the time

Microsoft Windows Server Update Services vs Quest KACE Systems Management Appliance (SMA)

Compared 6% of the time

More Quest KACE Systems Management Appliance (SMA) Competitors

Product Reports

Buyer's Guide

Patch Management

May 2025

Download Ivanti Neurons Patch for Intune product report

Buyer's Guide

Quest KACE Systems Management Appliance (SMA)

April 2025

Quest KACE Systems Management Appliance (SMA) report

Download Quest KACE Systems Management Appliance (SMA) product report

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Dell KACE Systems Management

Overview

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Ivanti

Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.

Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.

What are Quest KACE SMA's key features?

Asset Management: Streamline the organization and tracking of physical and virtual assets.
Remote Access: Integrates with Bomgar for secure, remote troubleshooting and management.
Software Distribution: Deploy applications across devices efficiently without physical intervention.
Centralized Endpoint Management: Manage endpoints from a centralized console to ensure compliance and optimization.
Automated Patch Management: Schedule and deploy patches to maintain system security and performance.
Help Desk: Integrated ticketing system for tracking and resolving user issues.
Scripting and Reporting: Enhance administrative tasks through automated scripts and detailed reports.

What benefits should users consider?

Improved Productivity: Reduces manual interference with automated deployments and updates.
Labor Savings: Minimizes labor requirements with efficient remote management tools.
Integrated Reporting: Provides actionable insights through comprehensive reports to optimize IT operation.
User-Friendly Interface: Boosts effectiveness due to its intuitive, easy-to-navigate design.

Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.

Quest Software

Sample Customers

Presbyterian Church

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Buyer's Guide

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

April 2025

Free Report: Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: April 2025.

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