Ivanti Neurons Patch for Intune vs KACE Systems Management Appliance (SMA) comparison

Ivanti and Quest Software are both solutions in the Patch Management category. Ivanti is ranked #17 with an average rating of 7.0, while Quest Software is ranked #10 with an average rating of 10.0. Ivanti holds a 1.6% mindshare in PM, compared to Quest Software’s 3.9% mindshare. Additionally, 100% of Ivanti users are willing to recommend the solution, compared to 95% of Quest Software users who would recommend it.

Ivanti Neurons Patch for In...

Read 11 Ivanti Neurons Patch for Intune reviews

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100% willing to recommend

KACE Systems Management App...

Read 39 KACE Systems Management Appliance (SMA) reviews

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1,464 Comparison Views

95% willing to recommend

Ivanti Neurons Patch for In...

KACE Systems Management App...

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Executive SummaryUpdated on Aug 19, 2025

KACE Systems Management Appliance and Ivanti Neurons Patch for Intune compete in the field of IT management solutions, offering device management and patching functionalities. KACE seems to have the upper hand in remote management convenience and deployment flexibility, whereas Ivanti excels in comprehensive patch management and peer-to-peer distribution.

Features: KACE Systems Management Appliance offers robust integration with Bomgar, efficient remote imaging, and comprehensive device management with impressive reporting capabilities. Ivanti Neurons Patch for Intune is valued for its peer-to-peer patching, wide third-party application support, and effective package distribution.

Room for Improvement: KACE faces scaling limitations when managing over 10,000 devices and could improve user-friendliness in software deployment and scripting. Ivanti needs better integration with cloud solutions, enhanced stability during patching, and improved reporting features for compliance visibility.

Ease of Deployment and Customer Service: KACE offers deployment flexibility across on-premises and cloud environments and is praised for responsive customer support. Ivanti supports on-premises and hybrid environments, also receiving positive customer service feedback. KACE, however, offers broader deployment flexibility.

Pricing and ROI: KACE offers a cost-effective model with notable ROI, though scaling can reveal higher costs. Ivanti’s pricing is affordable but may seem high compared to alternatives. KACE generally provides faster ROI, with Ivanti’s pricing scalability presenting challenges as node counts increase.

To learn more, read our detailed Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA) Report (Updated: September 2025).

Buyer's Guide

Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Neurons Patch for In...

Ranking in Patch Management

17th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

KACE Systems Management App...

Ranking in Patch Management

10th

Average Rating

8.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Client Desktop Management (3rd), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (11th), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of October 2025, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 1.6%, down from 2.3% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 3.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Market Share Distribution
Product	Market Share (%)
KACE Systems Management Appliance (SMA)	3.9%
Ivanti Neurons Patch for Intune	1.6%
Other	94.5%

Patch Management

Featured Reviews

DddGgggg

Information Technology System Engineer at DRÄXLMAIER Group

Allows us to set maintenance windows and deliver patches

We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

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Scott Tweed

Windows Engineer at a tech services company with 5,001-10,000 employees

Low maintenance, reliable, and easy to create packages

I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can set a maintenance window and push the patch."

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"The technical support from Ivanti is good."

"We use the solution for security patching of Windows devices."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

"The solution is a good product and I have heard that the interface is more friendly than that of Windows."

"I like the product's Peer to Peer patching feature."

"Both in terms of features and operations, this is a good solution."

More Ivanti Neurons Patch for Intune pros

"There is ease of use, and its pricing was a driving factor."

"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."

"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."

"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."

"I am impressed by the service desk ticketing and asset management."

"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."

"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."

"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."

More KACE Systems Management Appliance (SMA) pros

Cons

"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."

"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"The product's support and configuration need to improve. It needs to be more scalable."

"Ivanti Patch could be improved with better integration with other cloud solutions."

"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

More Ivanti Neurons Patch for Intune cons

"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."

"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."

"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."

"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."

"The only hiccups we had were some power issues, where the box was a little under-powered early on."

"The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option."

"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."

"Paying for the product should come with full and extended training anytime it is needed."

More KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"The solution is expensive compared to other products."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The license can get expensive if you have a lot of nodes."

"The solution is affordable."

"The pricing is fair."

"The pricing is great. It's billed annually and it's very reasonable."

"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."

"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."

"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."

"We are also saving on the licensing fee, compared to other endpoint management solutions."

"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."

"We pay annually for technical support."

More KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Government

10%

Non Profit

Manufacturing Company

University

12%

Government

10%

Non Profit

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	20
Large Enterprise	15

Questions from the Community

What needs improvement with Ivanti Patch for Windows?

In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...

See all answers

What advice do you have for others considering Ivanti Patch for Windows?

The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...

See all answers

What is your primary use case for Ivanti Patch for Windows?

The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...

See all answers

What is your experience regarding pricing and costs for Quest KACE Systems Management?

My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.

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What needs improvement with Quest KACE Systems Management?

I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...

See all answers

What is your primary use case for Quest KACE Systems Management?

My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...

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Comparisons

Ivanti Security Controls vs Ivanti Neurons Patch for Intune

Compared 28% of the time

Microsoft Configuration Manager vs Ivanti Neurons Patch for Intune

Compared 23% of the time

Microsoft Windows Server Update Services vs Ivanti Neurons Patch for Intune

Compared 17% of the time

ManageEngine Patch Manager Plus vs Ivanti Neurons Patch for Intune

Compared 16% of the time

Automox vs Ivanti Neurons Patch for Intune

Compared 16% of the time

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Microsoft Configuration Manager vs KACE Systems Management Appliance (SMA)

Compared 29% of the time

Microsoft Intune vs KACE Systems Management Appliance (SMA)

Compared 21% of the time

Red Hat Ansible Automation Platform vs KACE Systems Management Appliance (SMA)

Compared 8% of the time

BigFix vs KACE Systems Management Appliance (SMA)

Compared 7% of the time

ManageEngine Patch Manager Plus vs KACE Systems Management Appliance (SMA)

Compared 7% of the time

More KACE Systems Management Appliance (SMA) Competitors

Product Reports

Buyer's Guide

Patch Management

September 2025

Download Ivanti Neurons Patch for Intune product report

Buyer's Guide

KACE Systems Management Appliance (SMA)

October 2025

KACE Systems Management Appliance (SMA) report

Download KACE Systems Management Appliance (SMA) product report

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Dell KACE Systems Management

Overview

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Ivanti

KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.

KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.

What are the key features of KACE Systems Management Appliance?

Integration capabilities: Seamlessly connects with existing IT systems.
Efficient image deployment: Facilitates quick and effective distribution of system images.
Comprehensive asset management: Provides detailed tracking and management of IT assets.
User-friendly helpdesk: Simplifies handling IT requests and issues.
Automated patch management: Ensures devices are up-to-date with security patches.
Robust scripting: Allows for automation of complex IT tasks.
Detailed inventory tracking: Maintains accurate records of all IT assets.

What benefits should users expect from KACE Systems Management Appliance?

Simplified IT processes: Centralized management enhances operational efficiency.
Improved security: Streamlines cyber-security compliance through automated updates.
Flexibility in customizations: Adapts to specific IT environment needs.
Increased productivity: Efficient ticketing and reporting ease organizational operations.
Remote software updates: Ensures all devices are current, reducing security risks.

In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.

Quest Software

Sample Customers

Presbyterian Church

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Buyer's Guide

Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)

September 2025

Free Report: Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)

Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: September 2025.

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