We performed a comparison between Interfacing Technologies Enterprise Process Center and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
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"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"I have to think less with this solution. It's simple."
"The solution is easily modified to suit your needs."
"The product has a valuable customized model."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"Good and effective reporting features, which help in decision making."
"This is a flexible tool compared to some other solutions."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
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"It definitely needs help to improve the visual aspect of the solution."
"There could be features for process mining, process simulation, and analytics."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The performance is slow, which is something that should be improved."
"Cannot see which activities are control activities."
"Requirements management needs to be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
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Interfacing Technologies Enterprise Process Center is ranked 20th in Business Process Design with 2 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. Interfacing Technologies Enterprise Process Center is rated 9.0, while iServer is rated 7.2. The top reviewer of Interfacing Technologies Enterprise Process Center writes "Highly integrated, user-friendly, and supports mobile devices". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". Interfacing Technologies Enterprise Process Center is most compared with , whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our Interfacing Technologies Enterprise Process Center vs. iServer report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
