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Instana Infrastructure Monitoring vs Spiceworks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Instana Infrastructure Moni...
Ranking in IT Infrastructure Monitoring
69th
Average Rating
9.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Cloud Monitoring Software (40th)
Spiceworks
Ranking in IT Infrastructure Monitoring
44th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (15th), IT Asset Management (12th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of Instana Infrastructure Monitoring is 0.7%, up from 0.5% compared to the previous year. The mindshare of Spiceworks is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Spiceworks0.7%
Instana Infrastructure Monitoring0.7%
Other98.6%
IT Infrastructure Monitoring
 

Featured Reviews

Hakimuddin Ronaque - PeerSpot reviewer
Assistant Manager at Lauren Information Technologies Pvt Ltd
Has the capability to automatically integrate with a large number of products
Scalability-wise, I rate the solution an eight out of ten. I have not worked much on other technologies, like SAP or VMware's virtualization part, on-prem infrastructure, or cloud infrastructure. Instana Infrastructure Monitoring is so fast and easy to adapt that it works fine. I have not explored other operating systems or infrastructure solutions because my company doesn't have that customer scale. Most of our customers are on-prem or on AWS or Azure, but Instana Infrastructure Monitoring adapts to their infrastructure very well. My company came to know how well Instana Infrastructure Monitoring adapts to our customers' infrastructures when we take care of the PoC phase. Around 12 to 15 people in my company use the product.
Rohit Samel - PeerSpot reviewer
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to deploy."
"The product's initial setup is easy."
"The nice thing about Spiceworks is always it's free."
"Ticketing works really well."
"It's a pretty good product, I like it, and it's given me some fairly valuable information that I've needed on a couple of occasions that no other product would present to me."
"Customer Service: Pretty good, but some issues were unresolvable."
"This product is definitely a great start for a ticketing system at an organization, particular for small to medium size teams."
"Considering this is AdWare this is a very good product with all the right tools for a medium sized IT department."
"Spiceworks is a great, free product, and any IT department that doesn't have a solid help-desk/knowledge-base solution would be amiss not to implement it."
"SpiceWorks is an easy to install and maintain inventory and help desk system for SMBs and it's free!"
 

Cons

"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."
"The product’s scalability is an area with certain limitations, making it an area where improvements are required."
"For now this suits our needs, although a Linux version would also be a great improvement."
"The help desk ticketing system is functional but fairly basic."
"It would be great to see them improve on the ticketing aspect. It still lacks some basic features that other systems have such as limiting the view of queues to certain techs."
"The area I have always struggled with is the network scanning and asset management parts of the program."
"The social and collaborative tools, such as integration to LYNC, Yammer, or equivalents."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"On larger networks, performance can be slow."
"I am a bit emotionally triggered and pissed off because of it because it's wasting my time and it's not what I want."
 

Pricing and Cost Advice

"The cost of the tool is around 130 USD per month."
"The product is free! Get it now."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
"The tool is cheap."
"It's free."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Outsourcing Company
9%
Healthcare Company
8%
Construction Company
14%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
What is your primary use case for Spiceworks?
If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.
What advice do you have for others considering Spiceworks?
It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...
 

Overview

 

Sample Customers

booxware, drivenow, scopevisio, enevo, TimoCom, mobitech
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Instana Infrastructure Monitoring vs. Spiceworks and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.