We performed a comparison between Instana Infrastructure Monitoring and Spiceworks based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The product's initial setup is easy."
"The solution is easy to use and easy to manage."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"Tickets by e-mail, with actions by hastag."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"The GUI must be improved."
"The SNMP sniffer requires a lot of work to get right."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
Instana Infrastructure Monitoring is ranked 44th in IT Infrastructure Monitoring with 1 review while Spiceworks is ranked 33rd in IT Infrastructure Monitoring with 47 reviews. Instana Infrastructure Monitoring is rated 9.0, while Spiceworks is rated 7.8. The top reviewer of Instana Infrastructure Monitoring writes "A reasonably stable and scalable tool for monitoring purposes with an easy initial setup". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Instana Infrastructure Monitoring is most compared with IBM SevOne Network Performance Management (NPM), Zabbix, Amazon CloudWatch, Checkmk and Opsview, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus.
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