No more typing reviews! Try our Samantha, our new voice AI agent.

InfoScale vs Infraon IMS comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

InfoScale
Ranking in IT Infrastructure Monitoring
25th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
9
Ranking in other categories
Data Loss Prevention (DLP) (19th), High Availability Clustering (1st), Disaster Recovery (DR) Software (13th), Data Storage for Kubernetes (2nd), Autonomous Operational Resilience (4th)
Infraon IMS
Ranking in IT Infrastructure Monitoring
57th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (84th), Server Monitoring (32nd), Cloud Monitoring Software (50th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of InfoScale is 0.1%. The mindshare of Infraon IMS is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
InfoScale0.1%
Infraon IMS0.9%
Other99.0%
IT Infrastructure Monitoring
 

Featured Reviews

TJ
Site Reliability Engineer (Certified) at Kyndryl India
Automated recovery has minimized downtime and supports seamless multi‑datacenter failover
Beyond pricing, there are areas where I would like to see InfoScale improved or enhanced. Veritas offers three management approaches. The first, which Veritas currently recommends, is Veritas Operation Manager. The second is the Cluster Manager Java Console graphical interface. The Cluster Manager Java Console has not been revised since version 6.1 or 6.2. This tool was critical for me, particularly valuable when managing small cluster footprints of 20 to 30 server nodes. I relied heavily on this tool, but Veritas has moved away from it in favor of Operation Manager. I recommend Veritas continue evolving this tool rather than discarding it. The third approach is the command line, suitable for individuals with extensive Veritas expertise and experience, but command line use in live environments consumed excessive time, leading me to prefer the graphical interface. Apart from pricing, I have not discovered disadvantages. The product is excellent. My concern is Veritas discarding the Cluster Manager Java Console in favor of Veritas Operation Manager. Setting up Operation Manager requires time and a dedicated server that runs continuously. I had to create a single server just for Veritas Operation Manager. While this works well for larger environments with hundreds of clusters, it is less useful for smaller deployments. I still recommend Veritas reconsider this application and evolve it by incorporating new features from Veritas Operation Manager. Adding these new features to the Java console would be beneficial because that tool runs on my laptop without consuming environment resources, and I can connect directly to clusters from my laptop. I am not opposing Veritas Operation Manager, which is excellent and resembles hardware management consoles for power machines, but smaller tools that previously performed these tasks should remain as options to provide clients with greater ease. From a features and functionality perspective, I do not find missing features in InfoScale at this moment. However, I am not actively using Veritas, managing only legacy machines on older hardware. I am upgrading operating systems but not Veritas due to contract expiration and end-of-life status. The contract is not being renewed because the customer wants to move away. Since I have not logged into VCS since 2021 and transferred responsibilities to another team, I am unaware of features arriving in version 8 or beyond and cannot comment specifically on recent Veritas introductions.
it_user1734441 - PeerSpot reviewer
Networking Head at Birla Corporation Ltd
Good statistical reporting, provides alerts via email, helpful support
The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"InfoScale does that all by itself without any dependency on different solutions."
"InfoScale's ability to maintain data integrity and availability during a cyber event such as a ransomware attack is excellent."
"It offers High Availability for many applications, including Oracle and SAP environment."
"It's a stable solution."
"From a recovery standpoint, InfoScale is excellent and easy to manage."
"Over the last two years, we did not experience any application failover or receive alerts due to the immediate switchover mechanism in active-active mode that ensures no downtime, helping us significantly with confidence and trust in our organization."
"The best feature in InfoScale is the file system, which is the greatest feature as you can get any storage LUN from any hardware because it's software-defined and create a volume that can consist of storage from two or more different vendors, which avoids any vendor lock-in and makes it easier when you expand as time goes."
"The best feature is that it supports high availability and automatic failover, which minimizes downtime and helps the environment reduce downtime and improve high availability for critical applications."
"With Infraon, everything is already built-in so you are able to plug-and-play with the system."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Overall, it's a wonderful one-stop ITSM solution for infrastructure."
"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"If you are looking for the best product with the best price, Infraon is the best product."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."
 

Cons

"Based on my experience with support, I would rate them a nine, only because occasionally the first person I talk to does not know more than I do and it needs to be escalated to reach someone more knowledgeable."
"The primary concern is licensing cost, as the customer is unwilling to invest further and has begun cost-cutting measures."
"My experience with pricing, setup cost, and licensing indicates that pricing is a little higher and should be reduced since most companies cannot afford it."
"My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go for it anyways."
"Many customers can see the benefits of InfoScale, but they are usually not able to buy the products and solutions because of the licensing costs."
"While InfoScale is mainly used by enterprise-level customers, it does not inherently support many applications, which presents a scalability issue."
"It's very difficult to implement."
"Many customers can see the benefit of InfoScale, but they are usually not able to purchase the product because the license cost is very high."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"Email support is a bit slow. Once you drop an email, it takes time."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
 

Pricing and Cost Advice

"Our clients pay for licensing on a yearly basis."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"Licensing is calculated on a per-user basis."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"The pricing is reasonable, given the features that they provide."
"I think that the pricing for this solution is reasonable and varies by number of devices."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
8%
Outsourcing Company
8%
Media Company
7%
Manufacturing Company
17%
Outsourcing Company
14%
Financial Services Firm
13%
Comms Service Provider
13%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Veritas InfoScale Availability?
My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go f...
What needs improvement with Veritas InfoScale Availability?
InfoScale can be improved if it added more robust reporting features; it has reporting, but it is very simple. If it created an integration with a reporting tool that makes it official, customers c...
What is your primary use case for Veritas InfoScale Availability?
My main use case for InfoScale is that we use it in many scenarios. In some scenarios, we use it for clustering for a product like Enterprise Vault, using InfoScale Enterprise, where we handle the ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

Veritas InfoScale Availability, Arctera InfoScale for Kubernetes
Everest IMS
 

Overview

 

Sample Customers

Wayne State University, Zenith Mart
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about InfoScale vs. Infraon IMS and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.