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Inflectra SpiraTeam vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Inflectra SpiraTeam
Ranking in Application Lifecycle Management (ALM) Suites
23rd
Average Rating
9.6
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
284
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

As of June 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Inflectra SpiraTeam is 1.2%, up from 0.2% compared to the previous year. The mindshare of Jira is 11.0%, down from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.0%
Inflectra SpiraTeam1.2%
Other87.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user1241541 - PeerSpot reviewer
Quality Management Office (QMO) Manager at a comms service provider with 10,001+ employees
Flexible and stable with excellent technical support
I am the end user. I have a contract to provide testing for customers, however, ultimately the owner of the tool is the customer. For this reason, we're not direct customers. I'd rate the solution at a nine out of ten. I don't like to put 10 due to the fact that I'm sure that something can be improved. That said, if the customer gave me the option to select a product, I'd select SpiraTeam over other tools. The facilities of the tool are more or less the same as the facilities of the ALM or other tools that are in the market. However, the customer support from Inflectra makes you feel like they are working with you. That is the gap in the quality that other options lack. They fix any issue very quickly.
RituRaj - PeerSpot reviewer
SDE 2 at Virtusa
Centralized sprint boards have transformed our planning and now improve cross‑team visibility
While Jira is very powerful, there are definitely areas it could be improved, especially for usability and simplicity. One common challenge is that Jira can feel overwhelming for new users. The number of features, configurations, workflows, and settings is huge. Onboarding non-technical teams or new employees sometimes takes longer than expected. A simple default experience for a beginner would help a lot. Another issue is performance. In large organizations with heavy customizations, large backlogs, or complex dashboards, Jira can occasionally feel slow, especially when loading filters, reports, or larger boards. Pricing can also become expensive as an organization scales and multiple Atlassian products and plugins are added. Some smaller teams sometimes feel the ecosystem becomes costly over time. The mobile experience would be smoother for project managers or leadership users who mainly want quick update approvals or dashboard views on the go. Overall, Jira's biggest strength is flexibility, but that flexibility can also create complexity if not managed carefully. Improving simplicity, performance, and ease of adoption would make the platform even stronger. An additional improvement I would mention for Jira is around balancing flexibility with simplicity. Jira gives organizations a huge amount of customization power, which is great. But over time, many teams end up creating overly complicated processes. After a few years, some Jira environments become difficult to maintain because there are many workflows, custom fields, permissions, and automations layered on top of each other. It would help if Jira would provide a strong built-in recommendation or health check for keeping a project clean or efficient. For example, identifying unused custom fields, suggesting workflow simplicity improvements, flagging redundant automations, or recommending dashboard optimization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support is even better than the tool. It's incredible. The technical support that they have wonderful."
"The solution is fast and very accessible."
"The initial setup and configuration are straightforward and relatively simple."
"The initial setup is really very easy, and the documentation provided by the solution is some of the best documentation that I've seen in the last years, with tutorials, videos, and step-by-step instructions that cover basically all of the situations that you can see when you are installing."
"I have experience with Jira's bulk tracking and issue management. We use it to add new features to our product, fix bugs, and address customer feedback."
"The most valuable feature of the solution is the ease of replication of tickets."
"There are a lot of plugins in Jira and we purchase the ones we need."
"I enjoy working with (and can recommend) Jira for a number of reasons. The best features are that it is friendly and provides good visibility. It's to the point and very effective."
"The most valuable aspect of this solution is its ability to connect everything together."
"The most valuable feature is the full integration between Work management, Source code management, and Test Automation."
"JIRA's technical support is absolutely fantabulous."
"The burndown charts help track projects."
 

Cons

"They need to continue improving the interface with the third-party options."
"It would be great if they worked more closely with other solutions. There needs to be better integration with the platform for development purposes."
"The pricing could be lower."
"The plugin management needs a lot of work."
"I would like to have a future-proof idea of the cost and the roadmap for my class, in light of the fact that they are switching things up, promoting the cloud service, and mixing different support levels."
"Yes, this is not stable as compared to other tools I managed."
"Having more seamless integration with Confluence would really help us track our product management activity and other product details in one place."
"Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode. That's too many clicks and switches."
"Jira could improve by making the user interface easier to use and the functionality could be better. While we are managing multiple sprints and other elements of the projects, it's very difficult to manage the labels and other aspects."
"We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that. We tend to pull it out and put it into other tools to manage that, and then we get it back into Jira as that's our system of record for where all the stories are kept. That's probably the biggest headache with it."
"It should be connected to ServiceNow."
 

Pricing and Cost Advice

Information not available
"The price at the moment for Jira is okay. I'm absolutely not amused with the plans to try to drive us to the cloud or to other licensing models. For the very simple reason that we are a company in the defense sector where cloud is problematic in a number of the domains. We are now approximately 60 users and the new policy will actually confront us with an upscale to approximately 500 users. I find it unacceptable, and may potentially lead us to look for another solution."
"We had a perpetual license but have changed to a subscription."
"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."
"The license is yearly. It is a large, long-running program."
"There are other solutions that are free making this solution seem expensive in comparison."
"The pricing is much higher than other similar solutions available in the market, and as such, the vendor should think about a price reduction to make this product more affordable."
"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"The licensing cost for Jira is typically around seven dollars per user, though it may vary depending on regional variations. This cost is for a subscription-based model rather than a one-time purchase. I rate its pricing a seven out of ten."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
17%
Financial Services Firm
13%
Construction Company
10%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business109
Midsize Enterprise60
Large Enterprise152
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
In terms of pricing and setup cost, my experience with the pricing and licensing of Jira was generally positive, especially compared to the operational value it provides for project management and ...
 

Also Known As

SpiraTeam
Jira Software
 

Overview

 

Sample Customers

Cenduit, Maas Database Applications, DHHS Tasmania, Rota Yokogawa, ASI Business Solutions, ComputaCenter
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Inflectra SpiraTeam vs. Jira and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.