Infrascale Backup &amp; Disaster Recovery vs iDrive comparison

Infrascale Backup & Disaster Recovery vs. iDrive

Download the complete report

Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iDrive

Ranking in Cloud Backup

25th

Average Rating

9.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Cloud Backup

12th

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Backup and Recovery (17th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (8th)

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of iDrive is 0.8%, down from 0.9% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.4%
iDrive	0.8%
Other	97.8%

Cloud Backup

Featured Reviews

reviewer2539458

President at a financial services firm with 51-200 employees

Offers lot of storage space, and you can set up several different types of backups

I’ve had some issues with iDrive. I don’t have an updated version of Windows, so that might have something to do with it. I’m running a 2018 version of Windows 10, and I haven’t had any issues with Acronis. But I have had issues with iDrive, though they do seem to fix issues, but more slowly. It would be nice if iDrive could do what Acronis does and be able to do local disk images. Instead, the only local backup they do is a file backup. I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it and make sure it’s doing the backups regularly because sometimes when they do updates, it scrambles my backup settings. I found out later that it hasn’t been doing backups for a few days, which is annoying. The email updates were another issue I had. It was giving me email updates for successful backups, and I don’t need my inbox full of those messages. And now I told them, I need an email message when the thing’s not running. But it doesn’t work that way.

Read full review

Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iDrive will keep up to 30 versions of a file."

"The encryption process is the most useful part of using iDrive for data security. I also use the background backup feature which helps me to clone and conduct computer backup. These features are very reliable, especially when restoring images from damaged servers. But I don't use the real-time backup feature; I always use the scheduled backup."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"Overall, this product is really solid and they're a very good company to work with."

"The experience that we have had with this product is generally good."

"The biggest lesson that I have learned from using this product is that we should have switched years before we did."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"It works a treat and does the job perfectly."

More Infrascale Backup & Disaster Recovery pros

Cons

"I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it."

"The disadvantage of using real-time backup in iDrive is that it significantly impacts server performance, causing considerable speed issues. The archiving process needs improvement along with the management of bandwidth and CPU. There should also be more options for creating conditions to manage the workload of the environment, making the system easier to balance."

"The problem is that sometimes you can use a lot of the bandwidth to upload files."

"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"According to our evaluation done five to seven years ago, iDrive is cheap and it covers a lot of our needs."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"I appreciate their pricing. We went for this solution for its pricing."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

More Infrascale Backup & Disaster Recovery pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.

See recommendations

902,988 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

14%

Construction Company

13%

Financial Services Firm

12%

Non Tech Company

Construction Company

14%

Healthcare Company

12%

Financial Services Firm

10%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for iDrive?

The pricing’s really good for the amount of backup space you get. I get five terabytes. I think it’s, like, eighty bucks a year, something like that.

What needs improvement with iDrive?

What is your primary use case for iDrive?

We have a wide variation of use cases.

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

What needs improvement with Infrascale Platform?

While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...

What is your primary use case for Infrascale Platform?

I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...

Synology C2 Backup vs iDrive

Comparisons

pCloud vs iDrive

Compared 20% of the time

Compared 20% of the time

Multcloud vs iDrive

Compared 17% of the time

OpenDrive vs iDrive

Compared 13% of the time

Acronis Cyber Protect Cloud vs iDrive

Compared 7% of the time

More iDrive Competitors

Veeam Data Platform vs Infrascale Backup & Disaster Recovery

Compared 5% of the time

Veeam Data Cloud for Microsoft 365 vs Infrascale Backup & Disaster Recovery

Compared 5% of the time

Datto SIRIS vs Infrascale Backup & Disaster Recovery

Compared 4% of the time

HPE Zerto Software vs Infrascale Backup & Disaster Recovery

Compared 4% of the time

SEP Software vs Infrascale Backup & Disaster Recovery

Compared 4% of the time

More Infrascale Backup & Disaster Recovery Competitors

Product Reports

Cloud Backup

Download iDrive product report

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Also Known As

No data available

Infrascale Platform

Overview

iDrive is a reliable and user-friendly cloud storage solution that securely stores and backs up important files and data. With efficient backup and restore capabilities, seamless syncing across devices, and robust security measures, iDrive is expertly designed for personal and business use. Users appreciate its ease of use and the ability to access files from multiple devices, making it a valuable tool for efficient data management.

IDrive Inc.

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

1. BMW 2. Audi 3. Mercedes-Benz 4. Volkswagen 5. Ford 6. General Motors 7. Toyota 8. Honda 9. Nissan 10. Hyundai 11. Kia 12. Volvo 13. Jaguar Land Rover 14. Porsche 15. Subaru 16. Mazda 17. Mitsubishi 18. Fiat Chrysler Automobiles 19. Tesla 20. Peugeot 21. Renault 22. Citroën 23. Skoda 24. Seat 25. Mini 26. Bentley 27. Rolls-Royce 28. Lamborghini 29. Aston Martin 30. Ferrari 31. Maserati 32. Alfa Romeo

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Infrascale Backup & Disaster Recovery vs. iDrive