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Infrascale Backup & Disaster Recovery vs iDrive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iDrive
Ranking in Cloud Backup
38th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
13th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (14th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (6th)
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of iDrive is 0.8%, down from 1.0% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.5%
iDrive0.8%
Other97.7%
Cloud Backup
 

Featured Reviews

reviewer2539458 - PeerSpot reviewer
President at a financial services firm with 51-200 employees
Offers lot of storage space, and you can set up several different types of backups
I’ve had some issues with iDrive. I don’t have an updated version of Windows, so that might have something to do with it. I’m running a 2018 version of Windows 10, and I haven’t had any issues with Acronis. But I have had issues with iDrive, though they do seem to fix issues, but more slowly. It would be nice if iDrive could do what Acronis does and be able to do local disk images. Instead, the only local backup they do is a file backup. I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it and make sure it’s doing the backups regularly because sometimes when they do updates, it scrambles my backup settings. I found out later that it hasn’t been doing backups for a few days, which is annoying. The email updates were another issue I had. It was giving me email updates for successful backups, and I don’t need my inbox full of those messages. And now I told them, I need an email message when the thing’s not running. But it doesn’t work that way.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iDrive will keep up to 30 versions of a file."
"The encryption process is the most useful part of using iDrive for data security. I also use the background backup feature which helps me to clone and conduct computer backup. These features are very reliable, especially when restoring images from damaged servers. But I don't use the real-time backup feature; I always use the scheduled backup."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"The initial setup was straightforward and we received support from the manufacturer."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
 

Cons

"I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it."
"The disadvantage of using real-time backup in iDrive is that it significantly impacts server performance, causing considerable speed issues. The archiving process needs improvement along with the management of bandwidth and CPU. There should also be more options for creating conditions to manage the workload of the environment, making the system easier to balance."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
 

Pricing and Cost Advice

"According to our evaluation done five to seven years ago, iDrive is cheap and it covers a lot of our needs."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Our licensing fees are billed every four months."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The licensing is based on how much data you have plus what appliances you need."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
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Top Industries

By visitors reading reviews
Comms Service Provider
24%
Construction Company
11%
Non Tech Company
8%
Financial Services Firm
8%
Outsourcing Company
14%
Construction Company
11%
Healthcare Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

1. BMW  2. Audi  3. Mercedes-Benz  4. Volkswagen  5. Ford  6. General Motors  7. Toyota 8. Honda  9. Nissan  10. Hyundai  11. Kia  12. Volvo  13. Jaguar Land Rover  14. Porsche  15. Subaru  16. Mazda  17. Mitsubishi  18. Fiat Chrysler Automobiles  19. Tesla  20. Peugeot  21. Renault  22. Citroën  23. Skoda  24. Seat  25. Mini  26. Bentley  27. Rolls-Royce  28. Lamborghini 29. Aston Martin  30. Ferrari  31. Maserati  32. Alfa Romeo
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. iDrive and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.