Infrascale Backup & Disaster Recovery vs iDrive comparison

IDrive Inc. and Infrascale are both solutions in the Cloud Backup category. IDrive Inc. is ranked #20 with an average rating of 9.0, while Infrascale is ranked #19 with an average rating of 10.0. IDrive Inc. holds a 1.0% mindshare in CB, compared to Infrascale’s 0.6% mindshare. Additionally, 100% of IDrive Inc. users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

iDrive

Read 2 iDrive reviews

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509 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 16 Infrascale Backup & Disaster Recovery reviews

1,134 Views
544 Comparison Views

90% willing to recommend

iDrive

Infrascale Backup & Disaste...

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Executive SummaryUpdated on Dec 3, 2024

Infrascale Backup & Disaster Recovery and iDrive compete in the data protection market. Infrascale appears to have the upper hand with its rapid recovery capabilities and personalized customer service.

Features: Infrascale offers advanced disaster recovery, efficient cloud failover, and zero-downtime recovery solutions. iDrive provides extensive data storage options, secure file sharing, and cross-platform compatibility.

Ease of Deployment and Customer Service: Infrascale has a simplified deployment model with dedicated customer support for quick implementation. iDrive provides a straightforward backup process with an intuitive interface but focuses more on self-service options.

Pricing and ROI: Infrascale involves a higher initial setup cost but delivers better ROI through reduced downtime. iDrive offers cost-effective solutions with lower setup expenses, providing attractive long-term savings.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. iDrive Report (Updated: July 2025).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. iDrive

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iDrive

Ranking in Cloud Backup

20th

Average Rating

9.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Cloud Backup

19th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (23rd), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (15th), SaaS Backup (12th)

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of iDrive is 1.0%, up from 0.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Jose Francisco Rosario

President at JOFCO

A reliable platform with good encryption process for data security

Setting up iDrive is straightforward and easy. The local software can be installed after setting up everything in the cloud. The deployment process can take a few hours or more depending on the complexity of the structure you want to create. Integrating iDrive into our ecosystem was not complex. I handled the deployment process by myself and did not need much workforce for deployment. Our IT technicians handle all implementations and changes. The maintenance process for iDrive is smooth, but often faces challenges in terms of sensitivity to internet bandwidth variations. If there's a large variation, it might pause the backup process. But in such cases, the notifications keep us updated as it is very swift and reliable.

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The encryption process is the most useful part of using iDrive for data security. I also use the background backup feature which helps me to clone and conduct computer backup. These features are very reliable, especially when restoring images from damaged servers. But I don't use the real-time backup feature; I always use the scheduled backup."

"iDrive will keep up to 30 versions of a file."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

More Infrascale Backup & Disaster Recovery pros

Cons

"I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it."

"The disadvantage of using real-time backup in iDrive is that it significantly impacts server performance, causing considerable speed issues. The archiving process needs improvement along with the management of bandwidth and CPU. There should also be more options for creating conditions to manage the workload of the environment, making the system easier to balance."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"According to our evaluation done five to seven years ago, iDrive is cheap and it covers a lot of our needs."

"I appreciate their pricing. We went for this solution for its pricing."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"The licensing is based on how much data you have plus what appliances you need."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"Our licensing fees are billed every four months."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Non Tech Company

13%

Financial Services Firm

13%

Comms Service Provider

Computer Software Company

16%

Healthcare Company

13%

Performing Arts

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for iDrive?

The pricing’s really good for the amount of backup space you get. I get five terabytes. I think it’s, like, eighty bucks a year, something like that.

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What needs improvement with iDrive?

I’ve had some issues with iDrive. I don’t have an updated version of Windows, so that might have something to do with it. I’m running a 2018 version of Windows 10, and I haven’t had any issues with...

See all answers

What is your primary use case for iDrive?

We have a wide variation of use cases.

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What is your experience regarding pricing and costs for Infrascale Platform?

I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...

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What needs improvement with Infrascale Platform?

Infrascale Backup & Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...

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What is your primary use case for Infrascale Platform?

I have been using Infrascale Backup & Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...

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Cloud Backup

August 2025

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Buyer's Guide

Infrascale Backup & Disaster Recovery

August 2025

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Also Known As

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Infrascale Platform

Overview

iDrive is a reliable and user-friendly cloud storage solution that securely stores and backs up important files and data. With efficient backup and restore capabilities, seamless syncing across devices, and robust security measures, iDrive is expertly designed for personal and business use. Users appreciate its ease of use and the ability to access files from multiple devices, making it a valuable tool for efficient data management.

IDrive Inc.

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

1. BMW 2. Audi 3. Mercedes-Benz 4. Volkswagen 5. Ford 6. General Motors 7. Toyota 8. Honda 9. Nissan 10. Hyundai 11. Kia 12. Volvo 13. Jaguar Land Rover 14. Porsche 15. Subaru 16. Mazda 17. Mitsubishi 18. Fiat Chrysler Automobiles 19. Tesla 20. Peugeot 21. Renault 22. Citroën 23. Skoda 24. Seat 25. Mini 26. Bentley 27. Rolls-Royce 28. Lamborghini 29. Aston Martin 30. Ferrari 31. Maserati 32. Alfa Romeo

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. iDrive

July 2025

Free Report: Infrascale Backup & Disaster Recovery vs. iDrive

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