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Idira IGA vs Okta Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Idira IGA boosts task efficiency and reduces risks, saving time and costs with immediate and long-term financial benefits.
Sentiment score
5.1
Okta Platform streamlines identity management, enhances security, reduces costs, and supports compliance with features like single sign-on.
The metrics primarily highlight time-saving and accuracy improvements.
Infrastructure Lead at a tech vendor with 10,001+ employees
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Associate Director at a legal firm with 10,001+ employees
Return of investment has been seen in fewer employee count needed to manage the access and role, which can be a very tedious task in a huge enterprise business.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
Technical Lead at a tech vendor with 51-200 employees
First, it improves the security authentication and authorization processes across the organization, securing applications with single sign-on and MFA.
Practice Director - PAM, IGA, IAM & ZeroTrust at a tech vendor with 1,001-5,000 employees
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
7.6
Idira IGA excels in customer service with fast resolutions, friendly support, and helpful resources like documentation and forums.
Sentiment score
6.8
Okta Platform's support is responsive and expert-driven, but response times can be prolonged due to time zone differences.
Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.
Sr Infrastructure engineer at TechMahindra
The type of support agreement or contract you have with them determines the level of support provided.
Associate Director at a legal firm with 10,001+ employees
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Presales Engineer at DGIT
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
IT Lead at a outsourcing company with 51-200 employees
For Okta Platform, the customer service is seamless, and I am very satisfied with their assistance compared to other channels such as Microsoft's, which usually takes longer to resolve issues.
Systems Engineer – Iam & IT Operations at Deepwatch
You can raise issues based on urgency using classifications such as P1, P2, P3, and P4, and you will receive a response within two hours for P1 and within four hours for P2.
Customer Identity Engineer - CIAM at American Express Global Business Travel
 

Scalability Issues

Sentiment score
6.4
Idira IGA scales well in cloud and hybrid settings, but needs more maturity for seamless integration and configuration.
Sentiment score
6.9
Okta Platform offers reliable scalability, effectively supporting integrations and global user growth with robust cloud-based capabilities.
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
Head Of IT at NetPulse Limited
It is quite scalable, and we can definitely scale up or scale down.
Security Engineer at LTI Mindtree
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
CTO at Fraoula
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Identity and Access Management Specialist at a university with 10,001+ employees
It is secure, providing needed scalability without impacting performance.
IT Lead at a outsourcing company with 51-200 employees
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
Senior Analyst at Toll Holdings Limited
 

Stability Issues

Sentiment score
8.4
CyberArk IGA is acclaimed for its stability and performance, maintaining reliable integration, despite rare issues in hybrid environments.
Sentiment score
7.9
Okta Platform is highly reliable with minimal downtime, seamless integration, and effectively supports extensive scalability and organizational needs.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
Associate Director at a legal firm with 10,001+ employees
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
CTO at Fraoula
I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten.
Sr Infrastructure engineer at TechMahindra
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
IT Lead at a outsourcing company with 51-200 employees
You do not need to think about performance with Okta Platform; it just works.
Owner at HPC Brasil
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Room For Improvement

Idira IGA needs better central admin, simplified workflows, intuitive UI, improved automation, and scalable integration with legacy systems.
Okta Platform faces cost, downtime, and integration challenges, with users seeking improved support, pricing, APIs, and third-party integrations.
Careful consideration should be given when deciding about use cases and reaching out to the customer support team to check out the product compatibility and the integration with the end application that you may have in your environment before making a buying decision.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
Presales Engineer at DGIT
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Data Engineer at Baker Hughes
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Software Engineer at aeTech Digital Hub
While they have a vast range of integrations out of the box available, if their PAM and IGA capabilities were more mature, then Okta Platform could be the single solution for everything, covering access management, privilege access management, and governance of identity.
Practice Director - PAM, IGA, IAM & ZeroTrust at a tech vendor with 1,001-5,000 employees
 

Setup Cost

Idira IGA offers moderate pricing, competitive costs, and straightforward processes, with entry-level pricing starting at $45,000 annually.
Okta's enterprise pricing is higher but valued for security features, analytics, and third-party integrations, ideal for larger organizations.
The Zilla-powered module entry level may cost up to $45,000 per year, depending on how many applications and the user access is needed.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Head Of IT at NetPulse Limited
Opting for multi-year subscriptions can be more economical.
CTO at Fraoula
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Principle Cloud Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Identity and Access Management Specialist at a university with 10,001+ employees
 

Valuable Features

Idira IGA provides identity governance with automation, integration, and AI-driven security features, enhancing efficiency and reducing credential exposure risks.
Okta enhances security and efficiency with SSO, MFA, centralized identity management, automation, scalability, and robust API tools.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
Data Engineer at Baker Hughes
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
Head Of IT at NetPulse Limited
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
Security Engineer at LTI Mindtree
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Idira IGA
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Identity Management (IM) (6th), Identity Governance Administration (IGA) (5th)
Okta Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
 

Mindshare comparison

As of September 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Idira IGA is 1.5%, down from 1.6% compared to the previous year. The mindshare of Okta Platform is 8.5%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform8.5%
Idira IGA1.5%
Other90.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Sasikiran Sakalabattina - PeerSpot reviewer
Sr Infrastructure engineer at TechMahindra
Automated lifecycle governance has reduced manual access work and strengthens audit readiness
CyberArk IGA Powered by Zilla significantly reduces manual access management efforts due to day-to-day activities. RBAC and role mining actually reduce manual access management efforts significantly. RBAC is the best feature, and it provides AI capabilities. The second feature I value most is identifying lifecycle management for joiner, mover, and leaver scenarios. CyberArk IGA Powered by Zilla has one feature that provides strong access reviews, compliance reports, automation, and audit readiness with centralized governance. Centralized governance means we can handle everything at one point, making it a very strong feature. This is integrated with another feature such as SaaS integrations for strong security posture and faster provisioning with reduced operational overhead. These are the four features I value most, and with all my three years of experience, I use and appreciate these four features most. The impact of automation on my access reviews is that it automates the provisioning and de-provisioning. If I were to perform manual tasks such as provisioning and de-provisioning without automation, it would require a lot of time to handle. With this automation, we easily accomplish provisioning or de-provisioning. We simply get the Active Directory users and create the VPNs, cloud, and enterprise applications without any manual intervention. AI-driven role management and RBAC automation significantly reduce service tickets. Without automation, I would need to handle tickets, which involve a lot of manual work and requires additional manual employees. Without automation, this leads to approval delays and manual access assignment efforts. Automated access reviews provide simple audit reports, and by complying with the report, it improves audit readiness while reducing operational workload for IT and security teams.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
13%
Computer Software Company
7%
Retailer
6%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise27
Large Enterprise64
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
Pricing-wise, I find Idira IGA very competitive compared to other IGA tools available in the market.
What needs improvement with Zilla Security?
Currently, they are improving significantly, and whenever vulnerabilities arrive, they notify customers. Whenever they upgrade versions, they notify customers. This is very good. Whenever we contac...
What is your primary use case for Zilla Security?
In our day-to-day activities, we use Idira IGA for storing passwords, rotating passwords, and securing connections. We support users and onboard user accounts, elevated accounts, privileged account...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
 

Also Known As

Zilla Security
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Information Not Available
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Idira IGA vs. Okta Platform and other solutions. Updated: August 2026.
911,769 professionals have used our research since 2012.