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Idira IGA vs Idira Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
CyberArk Identity offers time savings, financial benefits, improved security, and strategic focus, enhancing user experience and investment value.
Sentiment score
5.7
Idira IGA enhances efficiency by automating access management, saving time and reducing costs by up to $75,000.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Associate Director at a legal firm with 10,001+ employees
Return of investment has been seen in fewer employee count needed to manage the access and role, which can be a very tedious task in a huge enterprise business.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
CyberArk IGA Powered by Zilla saves me almost twenty to forty percent of my time in reducing all kinds of tasks.
Associate Team Lead at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.4
CyberArk Identity garners mixed reviews on support and pricing, with satisfactory service but improvement needed in response and organization.
Sentiment score
7.7
Idira IGA's support is praised for responsiveness, excellent documentation, and fast resolution, despite occasional delays in specific areas.
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.
Associate Team Lead at a tech vendor with 10,001+ employees
The type of support agreement or contract you have with them determines the level of support provided.
Associate Director at a legal firm with 10,001+ employees
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Presales Engineer at DGIT
 

Scalability Issues

Sentiment score
7.4
CyberArk Identity is praised for scalability, adaptability across environments, user support, flexible licensing, but noted for technical complexity.
Sentiment score
7.5
CyberArk IGA Powered by Zilla offers scalable, AI-driven solutions in hybrid environments, efficiently managing user volumes with expert configuration.
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
Head Of IT at NetPulse Limited
It is quite scalable, and we can definitely scale up or scale down.
Security Engineer at LTI Mindtree
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
CTO at Fraoula
 

Stability Issues

Sentiment score
8.0
CyberArk Identity is stable and reliable, with high availability, minor complexities, and demands for real-time status updates.
Sentiment score
8.6
CyberArk IGA is praised for stability, high security ratings, effective performance, with rare issues and proactive communication.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a outsourcing company with 11-50 employees
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
Associate Director at a legal firm with 10,001+ employees
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
CTO at Fraoula
I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten.
Associate Team Lead at a tech vendor with 10,001+ employees
 

Room For Improvement

Enhancements are needed in scalability, integration, network management, AI effectiveness, and cost-ease balance for improved user experience.
Idira IGA needs UI simplification, integration enhancements, and better access management to address legacy and deployment challenges.
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
Careful consideration should be given when deciding about use cases and reaching out to the customer support team to check out the product compatibility and the integration with the end application that you may have in your environment before making a buying decision.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
Presales Engineer at DGIT
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Data Engineer at Baker Hughes
 

Setup Cost

CyberArk Identity's high pricing offers good value, flexibility, discounts, and effectiveness for enterprises needing advanced identity management features.
Idira IGA offers moderate, straightforward pricing, competitive against SailPoint and cheaper than Okta, with economical multi-year plans.
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
The Zilla-powered module entry level may cost up to $45,000 per year, depending on how many applications and the user access is needed.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Head Of IT at NetPulse Limited
Opting for multi-year subscriptions can be more economical.
CTO at Fraoula
 

Valuable Features

CyberArk Identity enhances security and user management with seamless integrations, robust SSO, MFA, and compliance with ISO and PCI DSS.
Idira IGA enhances identity governance through automation, security, compliance, intuitive interface, and seamless SaaS and cloud integration.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
Data Engineer at Baker Hughes
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
Head Of IT at NetPulse Limited
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
Security Engineer at LTI Mindtree
 

Categories and Ranking

Idira Identity
Ranking in Identity Management (IM)
9th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Authorization Software (2nd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (10th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
Idira IGA
Ranking in Identity Management (IM)
6th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Identity Governance Administration (IGA) (5th)
 

Mindshare comparison

As of June 2026, in the Identity Management (IM) category, the mindshare of Idira Identity is 2.0%, down from 2.7% compared to the previous year. The mindshare of Idira IGA is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
CyberArk IGA Powered by Zilla1.8%
CyberArk Identity2.0%
Other96.2%
Identity Management (IM)
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Sasikiran Sakalabattina - PeerSpot reviewer
Associate Team Lead at a tech vendor with 10,001+ employees
Automated lifecycle governance has reduced manual access work and strengthens audit readiness
CyberArk IGA Powered by Zilla significantly reduces manual access management efforts due to day-to-day activities. RBAC and role mining actually reduce manual access management efforts significantly. RBAC is the best feature, and it provides AI capabilities. The second feature I value most is identifying lifecycle management for joiner, mover, and leaver scenarios. CyberArk IGA Powered by Zilla has one feature that provides strong access reviews, compliance reports, automation, and audit readiness with centralized governance. Centralized governance means we can handle everything at one point, making it a very strong feature. This is integrated with another feature such as SaaS integrations for strong security posture and faster provisioning with reduced operational overhead. These are the four features I value most, and with all my three years of experience, I use and appreciate these four features most. The impact of automation on my access reviews is that it automates the provisioning and de-provisioning. If I were to perform manual tasks such as provisioning and de-provisioning without automation, it would require a lot of time to handle. With this automation, we easily accomplish provisioning or de-provisioning. We simply get the Active Directory users and create the VPNs, cloud, and enterprise applications without any manual intervention. AI-driven role management and RBAC automation significantly reduce service tickets. Without automation, I would need to handle tickets, which involve a lot of manual work and requires additional manual employees. Without automation, this leads to approval delays and manual access assignment efforts. Automated access reviews provide simple audit reports, and by complying with the report, it improves audit readiness while reducing operational workload for IT and security teams.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
6%
Security Firm
16%
Financial Services Firm
12%
Computer Software Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your primary use case for CyberArk Identity?
It's not being purchased through AWS, but we're using CyberArk Identity as a SaaS solution. I think it's running on AWS, but we bought it directly from CyberArk.
What is your experience regarding pricing and costs for Zilla Security?
I am aware of the pricing and licensing of CyberArk IGA Powered by Zilla. It is neither very cheap nor overly costly compared to other security service providers. Opting for multi-year subscription...
What needs improvement with Zilla Security?
I believe CyberArk IGA Powered by Zilla can be improved by simplifying the workflow and the UI for managing access requests and approvals. Additionally, reducing the complexity of onboarding and co...
What is your primary use case for Zilla Security?
The usual use cases for CyberArk IGA Powered by Zilla that my customers work with include monitoring access, recording it, and session control, as we primarily operate in the health tech and fintec...
 

Also Known As

Idaptive
Zilla Security
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Information Not Available
Find out what your peers are saying about Idira IGA vs. Idira Identity and other solutions. Updated: April 2026.
896,692 professionals have used our research since 2012.