

CyberArk Identity and Idira IGA are strong competitors in identity management. CyberArk Identity has an advantage in high-security environments due to its strong integration and adaptive features, whereas Idira IGA's access management and robust governance capabilities make it appealing for efficient identity handling.
Features: CyberArk Identity provides comprehensive security through Single Sign-On, multi-factor authentication, and privilege access management. Its centralized platform enhances scalability and security. Idira IGA is recognized for its role-based access control and automatic access reviews, making it ideal for complex environments.
Room for Improvement: CyberArk Identity could improve network management and integration ease and simplify its setup process. Its user interface could be more intuitive. Idira IGA requires better customization for reporting and auditing, and a smoother integration of legacy applications.
Ease of Deployment and Customer Service: CyberArk Identity suits diverse environments but needs expert skills for setup. Its customer service is mostly responsive with some criticism of support depth. Idira IGA offers simple deployments and focuses on hybrid and cloud models, although support wait times are noted as longer.
Pricing and ROI: CyberArk Identity's premium pricing reflects its feature set and security, justifying it with cost savings and operational efficiency. Idira IGA is moderately priced, attracting businesses seeking cost-effective solutions, though CyberArk users report substantial savings and efficiency improvements.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Return of investment has been seen in fewer employee count needed to manage the access and role, which can be a very tedious task in a huge enterprise business.
CyberArk IGA Powered by Zilla saves me almost twenty to forty percent of my time in reducing all kinds of tasks.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.
The type of support agreement or contract you have with them determines the level of support provided.
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
It is quite scalable, and we can definitely scale up or scale down.
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Careful consideration should be given when deciding about use cases and reaching out to the customer support team to check out the product compatibility and the integration with the end application that you may have in your environment before making a buying decision.
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The Zilla-powered module entry level may cost up to $45,000 per year, depending on how many applications and the user access is needed.
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Opting for multi-year subscriptions can be more economical.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
| Product | Mindshare (%) |
|---|---|
| CyberArk IGA Powered by Zilla | 1.8% |
| CyberArk Identity | 2.0% |
| Other | 96.2% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
CyberArk IGA Powered by Zilla is designed to streamline identity governance and administration by automating access controls and compliance processes, enhancing security and efficiency.
Known for its robust capabilities, CyberArk IGA Powered by Zilla offers comprehensive identity governance that simplifies policy enforcement and compliance management. It enables organizations to efficiently manage user access, reducing risks and ensuring secure operations. By leveraging automation, it minimizes manual tasks and enhances productivity.
What are the key features?
Which benefits or ROI should users consider?
CyberArk IGA Powered by Zilla is implemented across industries such as finance and healthcare, where regulatory compliance and data protection are critical. It helps organizations enhance their security postures while ensuring compliance with industry standards.
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