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IDERA SQL Diagnostic Manager for SQL Server vs OpsRamp comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA SQL Diagnostic Manage...
Ranking in Event Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Database Development and Management (13th)
OpsRamp
Ranking in Event Monitoring
8th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
IT Infrastructure Monitoring (32nd), AIOps (15th)
 

Mindshare comparison

As of October 2026, in the Event Monitoring category, the mindshare of IDERA SQL Diagnostic Manager for SQL Server is 5.4%, up from 2.1% compared to the previous year. The mindshare of OpsRamp is 5.3%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OpsRamp5.3%
IDERA SQL Diagnostic Manager for SQL Server5.4%
Other89.3%
Event Monitoring
 

Featured Reviews

reviewer2317098 - PeerSpot reviewer
Assistant at a tech services company with 1,001-5,000 employees
Offers effective monitoring of resources but lacks the ability to connect to an AWS instance and write custom queries.
We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes We've set up alerts to notify us when performance deviates from the baseline we've configured for each resource. So, whenever that happens, we get an alert and can investigate immediately. So,…
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, it has allowed us to do more with database management and run more databases on a given server, because we're able to isolate issues quicker and take the proactive steps necessary to correct them."
"Ability to identify bottlenecks, deadlocks and slow running queries and run monthly and daily reports."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"Memory and CPU utilization features are good."
"SQL monitoring time has been dramatically reduced and our IT Infrastructure team has improved SQL maintenance and monitoring knowledge over time just by using SQL DM."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"Baselining our SQL Servers has made a huge impact."
"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."
"Predictive analysis is a valued feature."
"It is a pretty stable solution."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"This is what we have achieved, 90% alert reduction, 70% of manual, routine IT processes now automated, 50% increase in team efficiency and productivity."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers, and additionally URL monitoring through Selenium scripting and the availability dashboard is useful."
"We find the product's seamless integration with Zendesk to be extremely valuable to our business."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
 

Cons

"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"With basic SQL training in my history, I've found at times I needed to Google SQL counters, for example, to understand what was occurring or how to configure SQL DM to be useful."
"Tech support has been okay, not that great, but they made sure that we got what we were looking for."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"Reporting and overall analysis of data gathered from SQL Server."
"Some more granularity in alerting."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"The product also tends to release updates first and find out there is an issue later."
"An area of improvement would be application monitoring, but OpsRamp is currently working on improving it."
"Automation is currently quite complex and needs to be improved."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"There is definitely room for improvement."
"This is an emerging tool and they have tried to consolidate everything not always with success."
 

Pricing and Cost Advice

"We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."
"The pricing is reasonable, it's comparable with the competitors."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"OpsRamp is a cost-effective solution."
"There is an annual licensing fee to use OpsRamp."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Also Known As

IDERA SQL DM, IDERA SQL Diagnostic Manager
No data available
 

Overview

 

Sample Customers

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about IDERA SQL Diagnostic Manager for SQL Server vs. OpsRamp and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.