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IDERA SQL Diagnostic Manager for SQL Server vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA SQL Diagnostic Manage...
Ranking in Event Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Database Development and Management (13th)
OpsRamp
Ranking in Event Monitoring
5th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
IT Infrastructure Monitoring (28th), AIOps (11th)
 

Mindshare comparison

As of May 2025, in the Event Monitoring category, the mindshare of IDERA SQL Diagnostic Manager for SQL Server is 1.3%, down from 1.9% compared to the previous year. The mindshare of OpsRamp is 15.2%, up from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

SeniorDB3550 - PeerSpot reviewer
Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment
We get hundreds of alerts per day, because we manage so many different servers and databases, that alert us to disk space issues, query issues, a wide variety of things. We take that information and we're able to make proactive decisions as to what we need to do. In terms of the solution helping us with performance monitoring and diagnostics, sticking with the alerting feature, we're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action. Overall, it has allowed us to do more with database management and run more databases on a given server, because we're able to isolate issues quicker and take the proactive steps necessary to correct them. We were spread out with many servers running databases. We've consolidated some 80 servers down to just a handful. We're getting more bang for the buck out of the equipment that we have.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Memory and CPU utilization features are good."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"The ability to go back and look at historical data is the most valuable feature."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"The technical support is fantastic, and they are fast to respond."
"Predictive analysis is a valued feature."
"Most features work fine."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"It is a pretty stable solution."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
 

Cons

"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"It would helpful if SQL DM could mark when changes are made within the program."
"Automation is currently quite complex and needs to be improved."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"OpsRamp cannot be scaled for big and large company deployments."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"OpsRamp had shortcomings associated with its network capabilities."
"An area of improvement would be application monitoring."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
 

Pricing and Cost Advice

"We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."
"The pricing is reasonable, it's comparable with the competitors."
"There is an annual licensing fee to use OpsRamp."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"OpsRamp is a cost-effective solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
10%
Computer Software Company
9%
Insurance Company
8%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
12%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IDERA SQL Diagnostic Manager for SQL Server?
The ability to go back and look at historical data is the most valuable feature.
What needs improvement with IDERA SQL Diagnostic Manager for SQL Server?
One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level. In future releases, I w...
What is your primary use case for IDERA SQL Diagnostic Manager for SQL Server?
We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes.
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

Also Known As

IDERA SQL DM, IDERA SQL Diagnostic Manager
No data available
 

Overview

 

Sample Customers

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about IDERA SQL Diagnostic Manager for SQL Server vs. OpsRamp and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.