We performed a comparison between IBM WebSphere BPMS and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The UI capabilities of the solution are great. The speed of delivery is good."
"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."
"We like the feature in which we can trace back instances."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"It's a pretty robust product."
"The cognitive features of this solution are good."
"This solution has great document recognition capabilities."
"We can see that its competitive ability is quite good."
"In our opinion this group are the leaders in providing RPA solutions."
"The solution lacks acceptable stability."
"The user interface could be improved, and although integration opportunities are good, they could be improved further."
"Sometimes there are tasks that failed without any reason."
"Because the data is coming from offline, paper-based invoices and sometimes from Excel, data accuracy is the main challenge... Sometimes, WorkFusion has lacked the functionality for extracting the right information from the invoices and we have had to manually correct the format."
"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
Earn 20 points
IBM WebSphere BPMS is ranked 32nd in Process Automation while WorkFusion is ranked 14th in Process Automation with 30 reviews. IBM WebSphere BPMS is rated 6.6, while WorkFusion is rated 7.8. The top reviewer of IBM WebSphere BPMS writes "Standardizes and automates business processes for efficiency ". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". IBM WebSphere BPMS is most compared with , whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage. See our IBM WebSphere BPMS vs. WorkFusion report.
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