We performed a comparison between IBM Tivoli Business Service Manager and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The most valuable feature of this solution is the efficiency."
"I've found the solution to be very scalable."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"Flexible dashboard with the availability of widgets."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The Performance Manager provides great insight into our systems' performance."
"The preloaded rules and ways to monitor your systems are a must."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"The pricing is a bit expensive for smaller companies."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"The initial setup is a little bit complex."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"pology-based event correlation does not work well with NNM events."
"The initial setup of this tool is complex for people who lack experience with it."
"The service takes a very long time to start and it requires a lot of resources."
Earn 20 points
IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IBM Tivoli Business Service Manager is rated 7.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli Business Service Manager is most compared with , whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IDERA SQL Diagnostic Manager for SQL Server.
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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
