IBM SevOne Network Performance Management (NPM) vs Mezmo comparison

IBM and Mezmo are both solutions in the Log Management category. IBM is ranked #48 with an average rating of 7.5, while Mezmo is ranked #54. IBM holds a 0.3% mindshare in Log Management, compared to Mezmo’s 0.2% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 100% of Mezmo users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

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443 Comparison Views

96% willing to recommend

Mezmo

Read 2 Mezmo reviews

418 Views
239 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Mezmo

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Executive SummaryUpdated on Oct 9, 2024

IBM SevOne Network Performance Management and Mezmo are key players in the network performance management space. Mezmo has the upper hand due to its flexibility in features and competitive pricing structure.

Features: Users note IBM SevOne NPM for advanced data visualization, predictive analytics, and proactive management capabilities. Mezmo is recognized for flexible data integration, exceptional scalability, and adaptability to various data environments.

Room for Improvement: IBM SevOne NPM needs better integration with third-party tools and further enhancements in user interface intuitiveness. Mezmo should improve analytical depth, enhance detailed reporting capabilities, and broaden its security features.

Ease of Deployment and Customer Service: IBM SevOne NPM offers structured support and thorough deployment guidance. Mezmo provides a straightforward deployment process and highly responsive customer service, making it user-friendly.

Pricing and ROI: IBM SevOne NPM has a higher setup cost yet delivers a strong ROI by boosting network efficiencies. Mezmo offers competitive costs, leading to favorable ROI due to its adaptive characteristics and flexible pricing options.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Mezmo Report (Updated: April 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Mezmo

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Log Management

48th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (42nd), Server Monitoring (19th), IT Infrastructure Monitoring (46th), Cloud Monitoring Software (29th)

Mezmo

Ranking in Log Management

54th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (75th), Observability Pipeline Software (6th)

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of IBM SevOne Network Performance Management (NPM) is 0.3%, up from 0.3% compared to the previous year. The mindshare of Mezmo is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Theodore Omtzigt

President and Founder at STILLWATER SUPERCOMPUTING INC

Has vastly increased our ability to reach SLA targets consistently

Scalability could be improved. We are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible. If an event hits but you don't have the information to look at it, then it's tricky. This is probably not an issue of the product itself, but more a deployment issue. There is something on the IBM side that needs some readjustment to make certain these lags don't happen too often. We now use other tools for back-up in that area. But if you really want to do SIEM type work, then that is an aspect that needs some improvement. It's hard to tell if it's the product or the IBM deployment of it. The user interface is really very productive interactively but for an additional feature, it would be nice if we somehow could encapsulate a query or a filter, and communicate or share that among the team so that specific types of actions can be carried out quickly. In particular, when we deal with a customer issue, it may pertain to a particular transaction through the system and each transaction has a unique ID. It would be great if we could query that ID and request all transactions that pertain to a specific ID. For now, we need to find the events, then extract the ID. Once we have that, we can go through the UI to set up the query and filter it to give us a transaction. But it would be really nice if we could simply say, "Here's the ID. Give me all the transactions."

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."

"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."

"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."

"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."

"The monitoring of the network is very customizable. That is its unique feature."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

More IBM SevOne Network Performance Management (NPM) pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."

"LogDNA consolidates all logs into one place, which is super valuable."

Cons

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."

"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."

"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

More IBM SevOne Network Performance Management (NPM) cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."

"No ability to encapsulate a query or a filter, and communicate or share that among the team."

Pricing and Cost Advice

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"Prices per license are not huge, but they exist."

"The pricing has been fair."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"There are cheaper solutions available."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

15%

Computer Software Company

14%

Legal Firm

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

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Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

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What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

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Product Reports

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IBM SevOne Network Performance Management (NPM)

April 2025

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Also Known As

SevOne

LogDNA

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
‍
Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Instacart, Asics, Lime, Salesforce

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Mezmo

April 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. Mezmo

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