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IBM SevOne Network Performance Management (NPM) vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
34th
Ranking in IT Infrastructure Monitoring
36th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (17th), Log Management (36th), Cloud Monitoring Software (26th)
ManageEngine IT360
Ranking in Network Monitoring Software
85th
Ranking in IT Infrastructure Monitoring
70th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (25th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
ManageEngine IT3600.5%
Other98.4%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very good product, easy to stand up, and a good tool for network engineers."
"SevOne is excellent for transforming raw network performance data into actionable insights."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"The most valuable feature for us is its flexibility to handle different systems and different functions."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"Our ROI is excellent."
"On any outage, SevOne is pretty quick to send an alert, and we've got an operations center that consumes the alert and sends it to the device owners so that they can minimize the time of impact of that alert."
"It's good to go with SevOne because the creation of thresholds, of policies, the grouping of servers, that is easy."
"It is easy to identify and collect information from all of the nodes on the network."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The monitoring capability is easy to use and it can be done without any training."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"Customer Service: Absolutely fantastic."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
 

Cons

"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"Customer service is very bad. The support is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible."
"User-friendly, multi-tenancy."
"I think SevOne can improve by providing more details in their release notes regarding enhancements and changes."
"If you want one tool for everything this should not be considered."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"The GUI could be improved."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The product could use more intelligence, automation and general availability of product information."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
 

Pricing and Cost Advice

"It is inexpensive compared to other monitoring tools."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"There are cheaper solutions available."
"Prices per license are not huge, but they exist."
"The pricing has been fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
7%
Construction Company
32%
Comms Service Provider
16%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
Ask a question
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Also Known As

SevOne
IT360
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. ManageEngine IT360 and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.