IBM Security QRadar and Splunk SOAR are leading products in security information and event management and security orchestration automation and response, respectively. QRadar excels in scalability and integration, while Splunk SOAR stands out for its automation tools.
Features: IBM Security QRadar is known for its scalability, a user-friendly dashboard, and comprehensive security intelligence capabilities, offering robust log management and seamless integration with IBM solutions. Customization options enhance its holistic security monitoring. On the other hand, Splunk SOAR is renowned for its advanced automation and orchestration, allowing for a smooth creation of playbooks and extensive integration. Its analytics tool enables easy implementation of customized playbooks.
Room for Improvement: IBM Security QRadar can improve its incident management interface, provide better analytics with enhanced graphing capabilities, introduce more APIs for integration, and expand cloud service support. Splunk SOAR could benefit from enhanced integration with third-party systems, a refined interface, and a better playbook editor. Adjustments in pricing models to be more accessible for smaller organizations are warranted.
Ease of Deployment and Customer Service: IBM Security QRadar boasts strong on-premises and hybrid cloud deployment capabilities, but technical support quality varies by location. Despite an extensive global support network, users occasionally report frustrations. Splunk SOAR offers flexible deployment in public cloud and hybrid settings, though some users find its interface requires more refinement, and its documentation could be improved. Customer service is generally responsive, especially for large enterprises.
Pricing and ROI: IBM Security QRadar is considered a premium product, offering substantial security benefits that justify the cost for large enterprises, though it may be too expensive for smaller organizations. Splunk SOAR, despite its cost, offers flexible pricing based on user count rather than data processed. This flexibility can be more suitable for some environments, providing significant ROI through workflow automation and resource optimization for larger enterprises.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
We've seen a decrease in false positives and a significant increase in our containment.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Splunk's technical support is very good and generally not needed often due to the stable environment.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
It can be extended and adapted as necessary.
Splunk SOAR has the ability to scale quite significantly.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
We have not experienced any downtime, crashes, or performance issues.
Splunk SOAR provides a stable environment and technology.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
The solution is free for us, which is a beneficial aspect.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The customization of the playbook in Splunk SOAR is very beneficial.
The consolidation of tools greatly impacts my organization since I have everything all in one place, which is great.
| Product | Market Share (%) |
|---|---|
| Splunk SOAR | 7.7% |
| IBM Security QRadar | 7.1% |
| Other | 85.2% |
| Company Size | Count |
|---|---|
| Small Business | 89 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 7 |
| Large Enterprise | 28 |
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.
Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.
Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.
Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.
Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
