IBM Instana Observability vs Mezmo comparison

IBM and Mezmo are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #41 with an average rating of 8.0, while Mezmo is ranked #80. IBM holds a 0.6% mindshare in APM, compared to Mezmo’s 0.1% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 100% of Mezmo users who would recommend it.

IBM Instana Observability

Read 3 IBM Instana Observability reviews

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750 Comparison Views

100% willing to recommend

Mezmo

Read 2 Mezmo reviews

520 Views
270 Comparison Views

100% willing to recommend

IBM Instana Observability

Mezmo

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 10, 2025

Mezmo and IBM Instana Observability compete in the observability and monitoring solutions category. IBM Instana Observability holds an advantage with its advanced capabilities and comprehensive features, appealing to businesses seeking detailed insights.

Features: Mezmo is noted for its ease of use, effective dashboard, and robust data analytics capabilities. IBM Instana Observability excels in deep-dive infrastructure monitoring, real-time incident detection, and comprehensive integration options.

Ease of Deployment and Customer Service: Mezmo offers a streamlined deployment that is quick and complication-free with responsive customer service. IBM Instana Observability has a more intricate deployment due to its advanced features but provides substantial customer service that effectively resolves queries.

Pricing and ROI: Mezmo presents a competitive pricing model that ensures significant ROI for cost-efficient businesses. IBM Instana Observability requires a higher initial investment but offers higher ROI with its comprehensive feature set and detailed analytics.

To learn more, read our detailed IBM Instana Observability vs. Mezmo Report (Updated: July 2025).

Buyer's Guide

IBM Instana Observability vs. Mezmo

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Instana Observability

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mezmo

Ranking in Application Performance Monitoring (APM) and Observability

80th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Log Management (52nd), Observability Pipeline Software (7th)

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Instana Observability is 0.6%, up from 0.2% compared to the previous year. The mindshare of Mezmo is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Tomas Kim

Managing Director at BA Solutions

Not expensive and offers good performance

The most valuable feature of the solution is performance. A one-vendor solution serves as a good feature of the tool. In the IT industry, the IT support team has lots of vendors to contact. DB monitoring is done by one company, while WaaS monitoring is done by another and done by another company, which makes it really complicated for the IT team concerned about the security levels. The tool's main feature is that it is a one-vendor solution. The analysis done by the tool is a good feature. The tool is used as an open-source tool. The tool is growing, and new features are being added to the product.

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Theodore Omtzigt

President and Founder at STILLWATER SUPERCOMPUTING INC

It consolidates all logs into one place and provides required features and functionalities

Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the solution is performance."

"The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent."

"The solution has a one-second resolution, giving you the status of your application within one second."

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."

"LogDNA consolidates all logs into one place, which is super valuable."

Cons

"One area that requires improvement is related to the automation part, specifically automated actions like sending SMS."

"The solution should include log management and improve reporting and integration with Cognos."

"The product's initial setup phase is not very easy."

"No ability to encapsulate a query or a filter, and communicate or share that among the team."

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."

Pricing and Cost Advice

"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."

"The tool's cost is normal as per the market. The tool is not expensive."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Hospitality Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for IBM Instana Observability?

The tool's cost is normal as per the market. The tool is not expensive.

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What needs improvement with IBM Instana Observability?

The tool should offer more LDR AI models. The monitoring is just a status, but the next level of a monitoring solution is to prevent an accident or stop an accident status. The solution should be t...

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What is your primary use case for IBM Instana Observability?

Before IBM, I ordered our company's engineer to have a look at the tool and test it. I think it was two years ago, the transfer to IBM happened in our company. At the beginning, IBM Instana Observa...

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Comparisons

Elastic Observability vs IBM Instana Observability

Compared 27% of the time

Grafana vs IBM Instana Observability

Compared 14% of the time

Splunk Observability Cloud vs IBM Instana Observability

Compared 10% of the time

Azure Monitor vs IBM Instana Observability

Compared 10% of the time

Dynatrace vs IBM Instana Observability

Compared 9% of the time

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Datadog vs Mezmo

Compared 47% of the time

Cribl vs Mezmo

Compared 32% of the time

Grafana Loki vs Mezmo

Compared 21% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

August 2025

Download IBM Instana Observability product report

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Cribl vs. Mezmo

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Also Known As

No data available

LogDNA

Overview

IBM Instana Observability offers real-time application monitoring and management, designed for automation and intelligence on modern cloud-based environments.

IBM Instana Observability provides deep visibility into application performance, empowering businesses with automated root cause analysis and intelligent alerts to optimize cloud-native applications. It captures and visualizes comprehensive health metrics to enhance operational efficiency across distributed systems, making it an invaluable tool for IT and DevOps teams seeking to improve application reliability and performance.

What are the key features of IBM Instana Observability?

Automatic Discovery: Identifies application components and dependencies without manual configuration.
Real-Time Monitoring: Delivers live data for instant visibility across application metrics.
AI-Powered Root Cause Analysis: Quickly pinpoints issues to reduce downtime and enhance user experience.
Intelligent Alerts: Provides actionable insights, minimizing false alarms.
Seamless Integration: Easily integrates with popular DevOps tools.

What benefits should users look for when evaluating IBM Instana Observability?

Increased Productivity: Reduces manual monitoring efforts, enhancing team efficiency.
Enhanced Performance: Improves application responsiveness and user satisfaction.
Cost Efficiency: Optimizes resource allocation, leading to reduced operational costs.
Scalable Solutions: Adapts to growing business needs, ensuring long-term value.
Detailed Insights: Offers granularity in monitoring, aiding in swift decision-making.

IBM Instana Observability is widely adopted across industries like finance, healthcare, and retail, addressing specific challenges in each sector. In finance, it helps manage high-volume transactions with minimal latency. Healthcare benefits from its compliance support and reliable data monitoring. Retail industries utilize it for maintaining seamless customer interactions and operational uptime, ensuring business continuity and customer satisfaction.

IBM

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
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Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

Sample Customers

Information Not Available

Instacart, Asics, Lime, Salesforce

Buyer's Guide

IBM Instana Observability vs. Mezmo

July 2025

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