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IBM InfoSphere Information Server vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM InfoSphere Information ...
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
Data Integration (32nd), Metadata Management (7th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (12th)
 

Mindshare comparison

IBM InfoSphere Information Server and Tungsten RPA aren’t in the same category and serve different purposes. IBM InfoSphere Information Server is designed for Data Integration and holds a mindshare of 0.8%, up 0.8% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 1.5% mindshare, down 2.1% since last year.
Data Integration
Robotic Process Automation (RPA)
 

Featured Reviews

UmeshKumar1 - PeerSpot reviewer
Prompt support, reliable, but lacking scalability
IBM InfoSphere Information Server has multiple tools in that product suite. However, we mainly use it as an integration tool I have been using IBM InfoSphere Information Server for approximately five years. IBM InfoSphere Information Server is stable. IBM InfoSphere Information Server should be…
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with different technologies is the most valuable feature."
"IBM InfoSphere Information Server is stable."
"This solution is extremely flexible and scalable."
"Stability-wise, I rate the solution a ten out of ten."
"The product provided all the security controls that we asked them."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The product provides end-to-end solutions for different business problems."
"This is a stable platform and we did not encounter any big problems."
"Provides valuable tools working in integration with RPA tools."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
 

Cons

"There are certain shortcomings in the cloud side of the solution, where improvements are required."
"This solution would benefit from the engine being made more lightweight."
"IBM InfoSphere Information Server should be more scalable. It should have the option to change the configuration to run on a single, non-multiple node, or multi-threading processing."
"Their technical support needs improvement."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"The product needs more AI capabilities."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"Kofax RPA's UI could be more user-friendly."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Exception handling needs to be improved."
"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."
 

Pricing and Cost Advice

"The licensing cost of IBM InfoSphere Information Server depends on how many users there are."
"Kofax's prices are pretty reasonable."
"I give the price of the solution a six out of ten."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"The cost depends on the number of licenses and the number of RPAs."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The solution’s license is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Government
14%
Insurance Company
10%
Computer Software Company
7%
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM InfoSphere Information Server?
Stability-wise, I rate the solution a ten out of ten.
What needs improvement with IBM InfoSphere Information Server?
There are certain shortcomings in the cloud side of the solution, where improvements are required. In our company, we are presently in the process of doing a PoC phase since we have the solution cu...
What is your primary use case for IBM InfoSphere Information Server?
I use IBM InfoSphere Information Server in retail banking for transformation purposes.
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

InfoSphere Information Server, IBM Information Server
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Canadian National Railway Company, Chickasaw Nation Division of Commerce, Swedish Armed Forces, BG RCI, Janata Sahakari Bank Ltd., University of Arizona, Biogrid Australia
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about IBM InfoSphere Information Server vs. Tungsten RPA and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.