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IBM InfoSphere Information Server vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM InfoSphere Information ...
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
Data Integration (31st), Metadata Management (6th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (11th)
 

Mindshare comparison

IBM InfoSphere Information Server and Tungsten RPA aren’t in the same category and serve different purposes. IBM InfoSphere Information Server is designed for Data Integration and holds a mindshare of 0.8%, up 0.8% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.1% mindshare, down 2.2% since last year.
Data Integration
Robotic Process Automation (RPA)
 

Featured Reviews

UmeshKumar1 - PeerSpot reviewer
Prompt support, reliable, but lacking scalability
IBM InfoSphere Information Server has multiple tools in that product suite. However, we mainly use it as an integration tool I have been using IBM InfoSphere Information Server for approximately five years. IBM InfoSphere Information Server is stable. IBM InfoSphere Information Server should be…
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is extremely flexible and scalable."
"Stability-wise, I rate the solution a ten out of ten."
"IBM InfoSphere Information Server is stable."
"The integration with different technologies is the most valuable feature."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The product provided all the security controls that we asked them."
"The most valuable feature is the robotic process."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"Provides valuable tools working in integration with RPA tools."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
 

Cons

"This solution would benefit from the engine being made more lightweight."
"There are certain shortcomings in the cloud side of the solution, where improvements are required."
"Their technical support needs improvement."
"IBM InfoSphere Information Server should be more scalable. It should have the option to change the configuration to run on a single, non-multiple node, or multi-threading processing."
"Kofax RPA's UI could be more user-friendly."
"Exception handling needs to be improved."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"There is really nothing special about the capabilities of this product."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
 

Pricing and Cost Advice

"The licensing cost of IBM InfoSphere Information Server depends on how many users there are."
"Kofax's prices are pretty reasonable."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Price is not a problem, because they are a competitor and we have a special rate."
"The solution’s license is not expensive."
"The cost depends on the number of licenses and the number of RPAs."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Government
16%
Insurance Company
9%
Healthcare Company
6%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM InfoSphere Information Server?
Stability-wise, I rate the solution a ten out of ten.
What needs improvement with IBM InfoSphere Information Server?
There are certain shortcomings in the cloud side of the solution, where improvements are required. In our company, we are presently in the process of doing a PoC phase since we have the solution cu...
What is your primary use case for IBM InfoSphere Information Server?
I use IBM InfoSphere Information Server in retail banking for transformation purposes.
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

InfoSphere Information Server, IBM Information Server
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Canadian National Railway Company, Chickasaw Nation Division of Commerce, Swedish Armed Forces, BG RCI, Janata Sahakari Bank Ltd., University of Arizona, Biogrid Australia
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about IBM InfoSphere Information Server vs. Tungsten RPA and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.