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IBM InfoSphere Information Server vs Tungsten RPA comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM InfoSphere Information ...
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
9
Ranking in other categories
Data Integration (33rd), Metadata Management (8th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (8th)
 

Mindshare comparison

IBM InfoSphere Information Server and Tungsten RPA aren’t in the same category and serve different purposes. IBM InfoSphere Information Server is designed for Data Integration and holds a mindshare of 0.8%, down 0.9% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 1.8% mindshare, down 2.2% since last year.
Data Integration Mindshare Distribution
ProductMindshare (%)
IBM InfoSphere Information Server0.8%
SSIS4.0%
Informatica Intelligent Data Management Cloud (IDMC)3.8%
Other91.4%
Data Integration
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA1.8%
UiPath Platform9.5%
Microsoft Power Automate5.7%
Other83.0%
Robotic Process Automation (RPA)
 

Featured Reviews

MI
Senior Data Engineer at Mohammed Mansour Alrumiah
Faced challenges with customer support and documentation but have benefited from reliable data integration over the years
As for utilizing the platform's metadata management feature, I have not worked on that feature yet, but personally, I have done that. To evaluate the effectiveness of IBM InfoSphere Information Server's data integration capabilities, if IBM is providing all the solutions we are using, then it is definitely a helpful thing. Mostly, the other thing is that it is a big area including data governance, data lineage, data management, and metadata, but every customer is not putting that much effort and money on that. They mostly migrate the data, use it, and forget it, but slowly things are changing. I am working in Saudi Arabia, so here also data governance, data management, and those kinds of things are getting attention. Regarding how scalable IBM InfoSphere Information Server is, I need to learn how to tune performance and scalability on the cloud. I am familiar with localized hardware, but on the cloud, I still have to do the work around it. In the beginning, we estimate the load and based on that, we put the hardware, but if there is continuous increase, I believe IBM also faces problems. Scalability needs to be improved because once the demand comes, you should be able to improve it, but for that, documentation on how to add hardware or resources to the software needs to be proper. I do not have much hands-on experience with that.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with different technologies is the most valuable feature."
"Stability-wise, I rate the solution a ten out of ten."
"IBM InfoSphere Information Server is stable."
"This solution is extremely flexible and scalable."
"Reduces the loading and development time for Datawarehouse ETL."
"Deploying the solution is straightforward for me."
"Data connections, data partitioning, flexibility, and performance are the most valuable features."
"Over the years of working with IBM InfoSphere Information Server, I see basically the strength of the tool, capability, and load balancing, which I see is really good."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The solution is really good and it's rather budget-friendly."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The pricing of the solution is quite good."
"The most valuable features are workflow and process automation."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
 

Cons

"Customer Service: It's poor."
"Heavy use of scratch disk which sometimes leads to failure."
"There are certain shortcomings in the cloud side of the solution, where improvements are required."
"We have decided to decrease the usage of metadata management because we did not see any significant advantages."
"Unlike other tools, IBM tools do not provide much help from the internet, so additional support should be available."
"IBM InfoSphere Information Server should be more scalable. It should have the option to change the configuration to run on a single, non-multiple node, or multi-threading processing."
"This solution would benefit from the engine being made more lightweight."
"Their technical support needs improvement."
"For additional features, I'd like to see a recording function and a more simple interface."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Unless it's necessary to interact with or extract information from complex documents, I would recommend choosing a different solution than Kofax RPA."
"The scalability has room for improvement."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"Exception handling needs to be improved."
"Concatenation of error messages."
 

Pricing and Cost Advice

"The licensing cost of IBM InfoSphere Information Server depends on how many users there are."
"The solution’s license is not expensive."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"Kofax's prices are pretty reasonable."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Price is not a problem, because they are a competitor and we have a special rate."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"Kofax RPA's licensing costs are yearly and expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
14%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
13%
Construction Company
12%
Outsourcing Company
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What needs improvement with IBM InfoSphere Information Server?
We are using the on-premises version of IBM InfoSphere Information Server, but we feel that all new development is mainly for the cloud. We receive corrections of errors, but we do not see new func...
What is your primary use case for IBM InfoSphere Information Server?
My usual use case for IBM InfoSphere Information Server is ETL, where we take data from one source to another data warehouse solution.
What advice do you have for others considering IBM InfoSphere Information Server?
We are about to change our platform from IBM AIX to SUSE Linux, as our whole platform is changing, so everyone should change from IBM to SUSE Linux. It would be very difficult for us to have a diff...
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

InfoSphere Information Server, IBM Information Server
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Canadian National Railway Company, Chickasaw Nation Division of Commerce, Swedish Armed Forces, BG RCI, Janata Sahakari Bank Ltd., University of Arizona, Biogrid Australia
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Informatica, Palantir, Microsoft and others in Data Integration. Updated: September 2026.
915,341 professionals have used our research since 2012.