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IBM InfoSphere Information Server vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM InfoSphere Information ...
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
9
Ranking in other categories
Data Integration (34th), Metadata Management (8th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (8th)
 

Mindshare comparison

IBM InfoSphere Information Server and Tungsten RPA aren’t in the same category and serve different purposes. IBM InfoSphere Information Server is designed for Data Integration and holds a mindshare of 0.9%, up 0.8% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 1.8% mindshare, down 2.2% since last year.
Data Integration Mindshare Distribution
ProductMindshare (%)
IBM InfoSphere Information Server0.9%
Informatica Intelligent Data Management Cloud (IDMC)3.8%
SSIS3.7%
Other91.6%
Data Integration
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA1.8%
UiPath Platform9.9%
Microsoft Power Automate6.2%
Other82.1%
Robotic Process Automation (RPA)
 

Featured Reviews

MI
Senior Data Engineer at Mohammed Mansour Alrumiah
Faced challenges with customer support and documentation but have benefited from reliable data integration over the years
As for utilizing the platform's metadata management feature, I have not worked on that feature yet, but personally, I have done that. To evaluate the effectiveness of IBM InfoSphere Information Server's data integration capabilities, if IBM is providing all the solutions we are using, then it is definitely a helpful thing. Mostly, the other thing is that it is a big area including data governance, data lineage, data management, and metadata, but every customer is not putting that much effort and money on that. They mostly migrate the data, use it, and forget it, but slowly things are changing. I am working in Saudi Arabia, so here also data governance, data management, and those kinds of things are getting attention. Regarding how scalable IBM InfoSphere Information Server is, I need to learn how to tune performance and scalability on the cloud. I am familiar with localized hardware, but on the cloud, I still have to do the work around it. In the beginning, we estimate the load and based on that, we put the hardware, but if there is continuous increase, I believe IBM also faces problems. Scalability needs to be improved because once the demand comes, you should be able to improve it, but for that, documentation on how to add hardware or resources to the software needs to be proper. I do not have much hands-on experience with that.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Over the years of working with IBM InfoSphere Information Server, I see basically the strength of the tool, capability, and load balancing, which I see is really good."
"The initial IBM InfoSphere Information Server is straightforward and you can choose what type of installation you want, such as a customized installation, with clear-cut documentation that, if followed, works fine and the installation has not given us issues."
"This solution has reduced the time it takes for ETL. We took an existing Teradata ETL application from three days to eight minutes."
"Data connections, data partitioning, flexibility, and performance are the most valuable features."
"Deploying the solution is straightforward for me."
"Stability-wise, I rate the solution a ten out of ten."
"The integration with different technologies is the most valuable feature."
"Reduces the loading and development time for Datawarehouse ETL."
"The solution is excellent for consulting websites, helping us send information, download the solution, and allow clients to upload files, with very fast and easy configuration, good pricing, and a very stable and scalable product supported by helpful technical support."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
"The end user only has to click once to preserve the entire email conversation."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The best part of Kofax is that they have a whole concept; it's one product, but also has extra elements that can be integrated, and if you take the whole package with the extra products you can digitize it using RPA and also by using the other products they provide."
"I would definitely recommend this solution."
"The most valuable features are workflow and process automation."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
 

Cons

"Customer Service: It's poor."
"There are certain shortcomings in the cloud side of the solution, where improvements are required."
"Unlike other tools, IBM tools do not provide much help from the internet, so additional support should be available."
"Heavy use of scratch disk which sometimes leads to failure."
"This solution would benefit from the engine being made more lightweight."
"We have decided to decrease the usage of metadata management because we did not see any significant advantages."
"Their technical support needs improvement."
"IBM InfoSphere Information Server should be more scalable. It should have the option to change the configuration to run on a single, non-multiple node, or multi-threading processing."
"Kofax RPA's UI could be more user-friendly."
"For additional features, I'd like to see a recording function and a more simple interface."
"The product could be improved if they would use AI integrated robots."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"Exception handling needs to be improved."
"The HR and IT areas of the product need to be improved."
"Other than that, I think that there are other tools on the market which may be better to work with for automation."
"The product needs more AI capabilities."
 

Pricing and Cost Advice

"The licensing cost of IBM InfoSphere Information Server depends on how many users there are."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"I give the price of the solution a six out of ten."
"Kofax's prices are pretty reasonable."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"Kofax RPA's licensing costs are yearly and expensive."
"Price is not a problem, because they are a competitor and we have a special rate."
"The cost depends on the number of licenses and the number of RPAs."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
14%
Construction Company
12%
Outsourcing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What needs improvement with IBM InfoSphere Information Server?
We are using the on-premises version of IBM InfoSphere Information Server, but we feel that all new development is mainly for the cloud. We receive corrections of errors, but we do not see new func...
What is your primary use case for IBM InfoSphere Information Server?
My usual use case for IBM InfoSphere Information Server is ETL, where we take data from one source to another data warehouse solution.
What advice do you have for others considering IBM InfoSphere Information Server?
We are about to change our platform from IBM AIX to SUSE Linux, as our whole platform is changing, so everyone should change from IBM to SUSE Linux. It would be very difficult for us to have a diff...
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

InfoSphere Information Server, IBM Information Server
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Canadian National Railway Company, Chickasaw Nation Division of Commerce, Swedish Armed Forces, BG RCI, Janata Sahakari Bank Ltd., University of Arizona, Biogrid Australia
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Informatica, Microsoft, Palantir and others in Data Integration. Updated: August 2026.
909,725 professionals have used our research since 2012.