IBM Cloud Pak for Automation vs OpenText Solutions Business Manager comparison

IBM and OpenText are both solutions in the Business Orchestration and Automation Technologies category. IBM is ranked #22 with an average rating of 9.0, while OpenText is ranked #36. IBM holds a 0.5% mindshare in BOAT, compared to OpenText’s 0.2% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

IBM Cloud Pak for Automation

Read 2 IBM Cloud Pak for Automation reviews

454 Views
127 Comparison Views

100% willing to recommend

OpenText Solutions Business...

Read 4 OpenText Solutions Business Manager reviews

267 Views
67 Comparison Views

75% willing to recommend

IBM Cloud Pak for Automation

OpenText Solutions Business...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Pak for Automation and OpenText Solutions Business Manager based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Cloud Pak for Automation vs. OpenText Solutions Business Manager Report (Updated: December 2025).

Buyer's Guide

IBM Cloud Pak for Automation vs. OpenText Solutions Business Manager

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Pak for Automation

Ranking in Business Orchestration and Automation Technologies

22nd

Average Rating

8.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Process Automation (30th)

OpenText Solutions Business...

Ranking in Business Orchestration and Automation Technologies

36th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Software Configuration Management (10th)

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of IBM Cloud Pak for Automation is 0.5%, up from 0.1% compared to the previous year. The mindshare of OpenText Solutions Business Manager is 0.2%. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Market Share Distribution
Product	Market Share (%)
IBM Cloud Pak for Automation	0.5%
OpenText Solutions Business Manager	0.2%
Other	99.3%

Business Orchestration and Automation Technologies

Featured Reviews

SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Effectively handles parallel instances effectively

I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

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it_user713322

Works at a tech company with 51-200 employees

We've used it for traditional help desk and defect tracking endeavors

It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…

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881,114 professionals have used our research since 2012.

Comparisons

IBM BPM vs IBM Cloud Pak for Automation

Compared 27% of the time

Appian vs IBM Cloud Pak for Automation

Compared 23% of the time

Pega Platform vs IBM Cloud Pak for Automation

Compared 18% of the time

ServiceNow Orchestration vs IBM Cloud Pak for Automation

Compared 17% of the time

Nintex Process Platform vs IBM Cloud Pak for Automation

Compared 15% of the time

More IBM Cloud Pak for Automation Competitors

IBM Rational ClearQuest vs OpenText Solutions Business Manager

Compared 51% of the time

IBM Rational ClearCase vs OpenText Solutions Business Manager

Compared 49% of the time

More OpenText Solutions Business Manager Competitors

Product Reports

Buyer's Guide

Process Automation

December 2025

Download IBM Cloud Pak for Automation product report

Buyer's Guide

Software Configuration Management

January 2026

OpenText Solutions Business Manager report

Download OpenText Solutions Business Manager product report

Also Known As

No data available

Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack

Overview

IBM Cloud Pak for Automation offers design, build, run, and automation services to rapidly scale your programs and fully execute and operationalize an automation strategy.

IBM

OpenText Solutions Business Manager is enterprise-scale business process automation software. It helps IT quickly create, adapt, deploy, and govern process-based apps and workflows for humans and systems across the organization.

OpenText

Sample Customers

Information Not Available

eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.

Buyer's Guide

IBM Cloud Pak for Automation vs. OpenText Solutions Business Manager

December 2025

Free Report: IBM Cloud Pak for Automation vs. OpenText Solutions Business Manager

Find out what your peers are saying about IBM Cloud Pak for Automation vs. OpenText Solutions Business Manager and other solutions. Updated: December 2025.

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881,114 professionals have used our research since 2012.

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We monitor all Business Orchestration and Automation Technologies reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.