We performed a comparison between IBM Cloud Identity Service and Okta Workforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"We face no challenges in integrating the product with our legacy systems."
"The product’s most valuable feature is multifactor authentication."
"The product is easy to use."
"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"First of all, the solution is very simple."
"I find the provisioning features and the integration with other applications useful."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"In some setup cases, there are issues with attributes not going in properly."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
"We've not had any problems with Okta."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"The product does not offer enough integration capabilities."
"We experienced some technical glitches that need to be resolved."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
Earn 20 points
IBM Cloud Identity Service is ranked 22nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 56 reviews. IBM Cloud Identity Service is rated 8.0, while Okta Workforce Identity is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". IBM Cloud Identity Service is most compared with Microsoft Entra ID, whereas Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Auth0.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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