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IBM Cloud Identity Service vs JupiterOne comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
29th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
JupiterOne
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
22nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
Vulnerability Management (49th), Cloud Security Posture Management (CSPM) (30th), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Mindshare comparison

As of March 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 1.0%, up from 0.4% compared to the previous year. The mindshare of JupiterOne is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
JupiterOne0.4%
IBM Cloud Identity Service1.0%
Other98.6%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
CO
Security Analyst at a outsourcing company with 501-1,000 employees
Unified asset visibility has improved investigations and now simplifies tracking security assets
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, JupiterOne uses hostname weights, MAC addresses, or IP addresses to tie devices together, but we have actually requested a way for us to make those determinations ourselves. For example, when externally scanning a device using Qualys, internally it gives an IP address or FQDN, while externally it might be different. We want to be able to decide ourselves that these two devices are the same device even when they have different names and IP addresses for external and internal use. The unified devices feature is valuable and did not used to exist, and it has been fantastic. However, I believe more can be done regarding unified devices, and giving users the privilege to tie them together would be a good addition to the platform. One of the other things that interest us in JupiterOne and why we really wanted to use the tool is the compliance feature. We wanted to use it to track our compliance since we are ISO 27001 certified. However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use. Although there are some works in progress to improve the compliance part of the tool, I think if they can get it up to speed, that would be a really good improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"IBM Cloud Identity Service is highly stable."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"JupiterOne helps us aggregate all those things on one single platform, allowing us to quickly identify what environment that asset lives in and what type of asset it is."
"The product’s UI is pretty decent and fast."
 

Cons

"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features."
"However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use."
"You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
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Top Industries

By visitors reading reviews
No data available
Construction Company
14%
Financial Services Firm
13%
Outsourcing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
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What needs improvement with JupiterOne?
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, Jup...
What is your primary use case for JupiterOne?
Our main use case for JupiterOne is as an asset catalog tool where we document all our assets that are integrated from different platforms such as Device42, Qualys, Microsoft M365, and Defender. We...
What advice do you have for others considering JupiterOne?
JupiterOne has many features. Although none comes to mind almost immediately, I know it often depends on how we are able to write or craft the queries. JupiterOne has been very instrumental to me i...
 

Overview

 

Sample Customers

Baxter Healthcare, 
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Find out what your peers are saying about IBM Cloud Identity Service vs. JupiterOne and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.