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IBM Cloud Identity Service vs JupiterOne comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
30th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
JupiterOne
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
22nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Vulnerability Management (52nd), Cloud Security Posture Management (CSPM) (29th), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Mindshare comparison

As of August 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.9%, up from 0.5% compared to the previous year. The mindshare of JupiterOne is 0.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
JupiterOne0.5%
IBM Cloud Identity Service0.9%
Other98.6%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
Tarun Goswami_ - PeerSpot reviewer
Product Manager at Zidio development
Unified cloud visibility has simplified compliance reporting and improved incident response
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly. There is also a steep learning curve, as J1QL, their query language, is powerful but requires time to learn. New users struggle initially, and better onboarding tutorials are needed. Rate limiting issues can be frustrating, as API rate limits sometimes cause problems. Price transparency for JupiterOne is an area for improvement. The price is not publicly listed, so you have to contact sales for smaller teams or startups, which becomes a barrier. Another issue is alert noise, as sometimes too many alerts are generated. Better filtering and prioritization are needed so that critical issues do not get lost. JupiterOne is very good when compared to other cloud asset platforms overall.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"IBM Cloud Identity Service is highly stable."
"The product’s UI is pretty decent and fast."
"I have definitely seen a positive return on investment from JupiterOne in a few concrete ways."
"JupiterOne helps us aggregate all those things on one single platform, allowing us to quickly identify what environment that asset lives in and what type of asset it is."
"Using JupiterOne, I have observed an increase in transaction success rates to 99% without improper data, translating to 99% time saved."
 

Cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"JupiterOne could improve regarding the cost, as enterprise deployment can be costly."
"However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use."
"Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly."
"You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
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Top Industries

By visitors reading reviews
No data available
Construction Company
17%
Financial Services Firm
15%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

Ask a question
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What needs improvement with JupiterOne?
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantl...
What is your primary use case for JupiterOne?
I have been using JupiterOne for four to five months. I explored JupiterOne during my cybersecurity studies, and it serves as a cloud asset management and security solution for my company. I use Ju...
What advice do you have for others considering JupiterOne?
I have several practical pieces of advice for anyone looking into JupiterOne. The first is to start with clear asset inventory goals. Before you even set up the tools, know what you want to track, ...
 

Overview

 

Sample Customers

Baxter Healthcare, 
Information Not Available
Find out what your peers are saying about IBM Cloud Identity Service vs. JupiterOne and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.