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IBM Business Automation Workflow vs WorkflowGen comparison

IBM and WorkflowGen are both solutions in the Business Process Management (BPM) category. IBM is ranked #13 with an average rating of 8.2, while WorkflowGen is ranked #44. IBM holds a 1.5% mindshare in BPM, compared to WorkflowGen’s 0.8% mindshare. Additionally, 84% of IBM users are willing to recommend the solution, compared to 100% of WorkflowGen users who would recommend it.
IBM Business Automation Wor...
Read 26 IBM Business Automation Workflow reviews
  • 2,109 Views
  • 2,109 Comparison Views
84% willing to recommend
WorkflowGen
Read 3 WorkflowGen reviews
  • 1,362 Views
  • 586 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

WorkflowGen and IBM Business Automation Workflow are competitive business process management tools, each excelling in different areas. WorkflowGen stands out for its intuitive setup and cost-effectiveness, while IBM Business Automation Workflow offers superior scalability and a comprehensive feature set.

Features: WorkflowGen offers intuitive process modeling, integration capabilities, and task automation simplification. IBM Business Automation Workflow provides expansive integration options, sophisticated process automation tools, and seamless complex workflow management. The primary distinction is IBM's advanced feature set for extensive enterprise-level automation.

Ease of Deployment and Customer Service: WorkflowGen is noted for its simple deployment process, quick setup, and responsive support. IBM Business Automation Workflow, though more complex due to its comprehensive capabilities, offers robust support services tailored for enterprises. The key differentiator is IBM's extensive resources suitable for large-scale implementations.

Pricing and ROI: WorkflowGen attracts small to mid-sized businesses with its cost-effective pricing and quick ROI. IBM Business Automation Workflow has a higher initial setup cost but offers substantial ROI through its enhanced automation capabilities in large enterprise environments. The distinction lies in IBM's long-term ROI potential despite higher upfront costs.

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To learn more, read our detailed IBM Business Automation Workflow vs. WorkflowGen Report (Updated: March 2026).
Buyer's Guide
IBM Business Automation Workflow vs. WorkflowGen
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
WorkflowGen
Ranking in Business Process Management (BPM)
44th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (28th), Process Automation (44th), Rapid Application Development Software (32nd), Low-Code Development Platforms (34th)
 

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.5%, down from 2.2% compared to the previous year. The mindshare of WorkflowGen is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.5%
WorkflowGen0.8%
Other97.7%
Business Process Management (BPM)
 

Featured Reviews

IsmailEl Dahshan - PeerSpot reviewer
IsmailEl Dahshan
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.
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CO
Christopher Odonoghue
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"This product is tightly integrated with the RPA automation process."
"The solution's most valuable aspect is the fact it is highly configurable."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"No matter what somebody's technical experience level is, the tool can start adding value immediately."
"It has increased productivity on the development side, we have been able to move applications from thought to production quicker, the solution saves time in development as well as with time to deploy, and it has been able to reduce operating costs."
"It's a flexible solution."
More IBM Business Automation Workflow pros
"Took few hours to build workflows with ready-to-use templates, so we had improved productivity."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"It’s easier, more controlled and automatized checks of the budget through this system."
 

Cons

"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales."
"In terms of improvement, it could be less complex; it is quite a complicated software."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"The main areas which need improvement are specifically around reporting and analytics."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"Requires a lot of customization code writing which could be reduced."
More IBM Business Automation Workflow cons
"This solution needs to be more customizable."
"The reports for users. The reports with more details; we have to generate them by the database."
"This solution needs to be more customizable."
"Yes, for email notification but it could also be with company network."
 

Pricing and Cost Advice

"While it can be quite costly, it offers significant benefits for users."
"Our license is on a three-year term."
"The product is expensive."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"The solution has saved us time."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"Licensing varies by use-case."
More IBM Business Automation Workflow pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
8%
Insurance Company
7%
Construction Company
6%
Comms Service Provider
13%
Construction Company
10%
Manufacturing Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
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What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
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What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
See all answers
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Earn 20 points
 

Comparisons

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Compared 6% of the time
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Compared 6% of the time
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Compared 5% of the time
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Product Reports

Buyer's Guide
IBM Business Automation Workflow
March 2026
IBM Business Automation Workflow reportDownload IBM Business Automation Workflow product report
Buyer's Guide
Business Process Design
March 2026
WorkflowGen reportDownload WorkflowGen product report
 

Also Known As

Business Automation Workflow
No data available
 

Overview

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

IBM

Immediately accelerate business process adaptability with fluid workflow automation. Use the WorkflowGen .NET workflow software's low code environment to maximize the efficiency of process designers and developers.

Automate any type of human and system-based enterprise process within a battle-tested infrastructure.

Customize and integrate your workflow apps to meet your requirements in a highly configurable environment.

Engage process participants with a full-featured workflow portal, native mobile apps, and email approvals, or through seamless integration with your own web apps.

Leverage a solution used by Fortune 500 companies for worldwide business-critical applications.

WorkflowGen
 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Buyer's Guide
IBM Business Automation Workflow vs. WorkflowGen
March 2026
Free Report: IBM Business Automation Workflow vs. WorkflowGen
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