IBM Business Automation Workflow vs SoftExpert BPM comparison

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IBM Logo
3,692 views|2,592 comparisons
76% willing to recommend
SoftExpert Logo
152 views|88 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Business Automation Workflow and SoftExpert BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Business Automation Workflow vs. SoftExpert BPM Report (Updated: April 2024).
769,599 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through.""IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now.""The dashboards are helpful because you can display reports directly on your screen.""The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily.""One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA.""IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time.""IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require.""No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."

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"The most valuable feature of SoftExpert BPM is its ease of use.""A complete project management suite in one integrated package."

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Cons
"The main areas which need improvement are specifically around reporting and analytics.""One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise.""Improvements could be made in debugging and troubleshooting.""The setup and installation process could be made easier.""The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly.""IBM Business Automation Workflow could improve the integration.""I feel that the features are not user-friendly.""Sometimes, we feel like we are not getting the full features of the content management capabilities."

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"The form in SoftExpert BPM should improve.""It could do more to use all the data it collects to intelligently manage the user experience."

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Pricing and Cost Advice
  • "The solution has saved us time."
  • "There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
  • "Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • "Our license is on a three-year term."
  • "It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

  • "The price of SoftExpert BPM is not expensive."
  • More SoftExpert BPM Pricing and Cost Advice →

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    769,599 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The most valuable feature of IBM Business Automation Workflow is cost management.
    Top Answer:The most valuable feature of SoftExpert BPM is its ease of use.
    Top Answer:The price of SoftExpert BPM is not expensive.
    Top Answer:The form in SoftExpert BPM should improve.
    Ranking
    Views
    3,692
    Comparisons
    2,592
    Reviews
    7
    Average Words per Review
    477
    Rating
    7.6
    Views
    152
    Comparisons
    88
    Reviews
    1
    Average Words per Review
    180
    Rating
    10.0
    Comparisons
    Also Known As
    Business Automation Workflow
    Learn More
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

    Sample Customers
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    Coca Cola, CRODA, CSN, Abril, Midea Carrier
    Top Industries
    REVIEWERS
    Financial Services Firm64%
    Computer Software Company14%
    Engineering Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Computer Software Company12%
    Insurance Company7%
    Government7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    No Data Available
    Buyer's Guide
    IBM Business Automation Workflow vs. SoftExpert BPM
    April 2024
    Find out what your peers are saying about IBM Business Automation Workflow vs. SoftExpert BPM and other solutions. Updated: April 2024.
    769,599 professionals have used our research since 2012.

    IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while SoftExpert BPM is ranked 22nd in Business Process Management (BPM) with 2 reviews. IBM Business Automation Workflow is rated 7.6, while SoftExpert BPM is rated 10.0. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of SoftExpert BPM writes "Quick deployment, high availability, and easy to use". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, IBM Case Foundation and AWS Step Functions, whereas SoftExpert BPM is most compared with . See our IBM Business Automation Workflow vs. SoftExpert BPM report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.