No more typing reviews! Try our Samantha, our new voice AI agent.

IBM BPM vs WorkflowGen comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
8th
Ranking in Process Automation
9th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (10th)
WorkflowGen
Ranking in Business Process Management (BPM)
35th
Ranking in Process Automation
41st
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (25th), Rapid Application Development Software (31st), Low-Code Development Platforms (36th)
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 4.4%, down from 5.3% compared to the previous year. The mindshare of WorkflowGen is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM BPM4.4%
WorkflowGen1.1%
Other94.5%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
CO
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform's most valuable features are its process automation capabilities and its ability to provide a comprehensive view of business operations."
"It is a good product for task management and task allocations."
"Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products."
"I rate the technical support a ten out of ten...The product's installation was easy."
"Its most valuable features are usability and integration with other IBM products."
"It is helpful in processing at least 200K claims, so during open enrollment it's huge for our company."
"We use the solution to develop and deliver products."
"We currently use IBM BPM in our company to digitize platforms, to ensure that whatever we are currently doing in terms of manual operations gets digitized, so that anything a customer needs becomes a straight-through processing journey instead of requiring any manual work."
"Took few hours to build workflows with ready-to-use templates, so we had improved productivity."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"It’s easier, more controlled and automatized checks of the budget through this system."
 

Cons

"We care about technology and support because support is very important and a BPM is not easy to implement."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"I believe that if the license were cheaper, it would have a greater impact."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
"I would like to see the solution be able to interact with other customer software solutions."
"We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM."
"It needs more customization. We like to customize the screens to show more things related to our company."
"The business would like to use the product with a lot less IT and equipment involvement."
"This solution needs to be more customizable."
"The reports for users. The reports with more details; we have to generate them by the database."
"Yes, for email notification but it could also be with company network."
 

Pricing and Cost Advice

"The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"It is pricey."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"IBM could improve the price. It is far too expensive."
Information not available
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
920,929 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
21%
Construction Company
14%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What needs improvement with IBM BPM?
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away. IBM BPM is complicated to install...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
No data available
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about IBM BPM vs. WorkflowGen and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.