vCenter Orchestrator and IBM BPM compete in the realm of process automation and business process management. vCenter Orchestrator holds the edge in workflow automation and integration with VMware solutions.
Features: vCenter Orchestrator offers comprehensive virtualization features, effective workflow automation, and seamless integration with VMware, enhancing its stability and scalability in virtual environments. IBM BPM stands out in process design, featuring a user-friendly interface for business process management with strong system integration and efficient process orchestration.
Room for Improvement: Users of vCenter Orchestrator suggest improvements in integration with non-VMware systems, cost reduction, and faster support response times. There is also a call for a more user-friendly interface and automated installation processes. IBM BPM users would like more intuitive design tools, better integration with non-IBM systems, a more flexible pricing model, and reduced setup complexity.
Ease of Deployment and Customer Service: vCenter Orchestrator is typically deployed on-premises but supports hybrid cloud models. Its technical support is satisfactory but could benefit from quicker response times. IBM BPM is also mainly on-premises but sees private and public cloud deployments. Although IBM's support is reliable, integrating different service components can be challenging.
Pricing and ROI: vCenter Orchestrator is perceived as expensive, particularly with the move to subscription models, though its ROI is justifiable in larger environments due to virtualization efficiencies. IBM BPM also caters to enterprise-level businesses with a tiered licensing model, seen as costly but valuable for organizations with extensive process automation needs.
The customer service is outstanding.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
We had a contract that provided on-site support, which was very satisfactory.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
SAP is more expensive, but IBM BPM is very expensive.
The integration capabilities of IBM BPM are excellent.
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
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