We performed a comparison between IBM BPM and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IBM BPM is easy to deploy."
"The solution is stable."
"IBM BPM is both scalable and stable."
"It is a very powerful solution."
"This product does the job in terms of executing the workflow."
"The performance is fine."
"Automation is the most valuable feature of IBM BPM."
"We use the solution to develop and deliver products."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"It is a low-code platform, that is very intuitive."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"UI is an area with a shortcoming that needs improvement."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"User Interface components could be further refined to enhance and extend customizations dictated by end clients."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"HRM is an area where Studio Creatio lacks and needs to improve."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"It does not have the ability to run one single large process."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"Creatio needs to stabilize their marketplace."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while Studio Creatio is ranked 27th in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while Studio Creatio is rated 8.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, Bizagi and Camunda. See our IBM BPM vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors.
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