We performed a comparison between IBM BPM and Make based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"The installation was straightforward."
"This product does the job in terms of executing the workflow."
"The solution is stable."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"The solution is stable."
"The designer feature, compared to other solutions is easy to use."
"It provides value and simplifies processes."
"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"The product is extremely complex to use and administrate."
"There is room for improvement in the stability."
"Performance on large scale requirements could also be improved."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"The front end is not customised for a good user experience."
"Integration with web services, especially in the standard version of the product."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
IBM BPM is ranked 5th in Process Automation with 105 reviews while Make is ranked 26th in Process Automation with 2 reviews. IBM BPM is rated 7.8, while Make is rated 7.0. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Make writes "An affordable cloud solution for automation and data manipulation". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Make is most compared with Camunda. See our IBM BPM vs. Make report.
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