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IBM BPM vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
7th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Application Infrastructure (6th), Process Automation (5th)
Interfacing Technologies En...
Ranking in Business Process Management (BPM)
35th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (29th), GRC (21st), Quality Management Software (18th), Document Management Software (20th)
 

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 7.2%, down from 7.6% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.
SantoshKulkarni1 - PeerSpot reviewer
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"Our customers use the solution as a workflow platform to manage their processes."
"The process creation."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"We are receiving good assistance from the technical support."
"Integration is a big plus for me."
"It is transparent to business users because it is mostly picture based modelling."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
 

Cons

"The solution has scalability issues; on a scale, I would rate it at eight out of ten."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"I'd like the tool to be more flexible."
"It is not user-friendly."
"The initial setup was complex."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"There is room for improvement in the stability."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
 

Pricing and Cost Advice

"The product is expensive considering the hardware and software costs."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"Starting out with Express can also help reduce the cost for adopting the product."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"IBM could improve the price. It is far too expensive."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
6%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What do you like most about Interfacing Technologies Enterprise Process Center?
One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processe...
What needs improvement with Interfacing Technologies Enterprise Process Center?
While we have yet to explore the tool's capabilities fully, I can't think of any immediate drawbacks. However, on the process mining side, there's potential for improvement to gain deeper insights ...
What is your primary use case for Interfacing Technologies Enterprise Process Center?
We use the solution for finance processes, specifically for accounts payable and accounts receivable.
 

Comparisons

No data available
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Enterprise Process Center
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about IBM BPM vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: June 2025.
854,618 professionals have used our research since 2012.