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IBM Application Performance Management vs Oracle Real User Experience Insight comparison

IBM and Oracle are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #52 with an average rating of 7.0, while Oracle is ranked #29 with an average rating of 10.0. IBM holds a 0.3% mindshare in APM, compared to Oracle’s 0.1% mindshare. Additionally, 62% of IBM users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.
IBM Application Performance...
Read 7 IBM Application Performance Management reviews
  • 803 Views
  • 460 Comparison Views
62% willing to recommend
Oracle Real User Experience...
Read 5 Oracle Real User Experience Insight reviews
  • 360 Views
  • 159 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and IBM Application Performance Management are two prominent tools in the realm of user experience and application performance monitoring. Based on user reviews, IBM Application Performance Management has the upper hand due to its comprehensive feature set and ease of integration.

What features are offered by Oracle Real User Experience Insight in comparison to IBM Application Performance Management?

Oracle Real User Experience Insight is favored for its data robustness, deep analytics, and detailed data visualization. It also provides real-time insights. IBM Application Performance Management stands out for its extensive monitoring capabilities, proactive alerting features, and broader range of functionalities crucial for holistic application performance management.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to IBM Application Performance Management?

Oracle Real User Experience Insight could improve in ease of use, integration with third-party tools, and user interface. IBM Application Performance Management needs enhancements in system intuitiveness, granularity of data capture, and user experience design.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to IBM Application Performance Management?

Oracle Real User Experience Insight has a steep learning curve during deployment, but users commend its support service for responsiveness. IBM Application Performance Management is praised for a smoother deployment process and effective customer service.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to IBM Application Performance Management?

Oracle Real User Experience Insight users express concerns about high setup costs while acknowledging powerful ROI from detailed insights. IBM Application Performance Management offers competitive pricing, providing good value and justifying ROI with robust performance management.

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Buyer's Guide
IBM Application Performance Management vs. Oracle Real User Experience Insight
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Application Performance...
Ranking in Application Performance Monitoring (APM) and Observability
52nd
Average Rating
6.4
Reviews Sentiment
5.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Oracle Real User Experience...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Application Performance Management is 0.3%, down from 0.4% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Daniel Tamiru - PeerSpot reviewer
A multi-functional solution but has poor stability and performance-related issues
We are using version 4 of IBM Application Performance Management, and it is deployed on-premises. We use it for internet banking and mainly for application performance on-site. For example, if we face performance-related issues in one of our software or managed services, we use this solution to…
Read full review
AKM Rezaul Karim - PeerSpot reviewer
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the scalability an eight out of ten."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"It's easy to use."
"The initial setup was straightforward and took minimal effort."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"The most valuable feature is the ability to Drill down to webpage actions."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
 

Cons

"The stability is not great and should be better."
"The demo that was provided to us is not working very well. At times, there are errors."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"Technical support can be slow and needs improvement."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"The application resource usage has increased due to using RUEI."
 

Pricing and Cost Advice

"The licensing fees can be paid every six months or on a yearly basis."
"As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."
"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
11%
University
8%
Manufacturing Company
8%
Financial Services Firm
31%
Computer Software Company
15%
Comms Service Provider
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Application Performance Management?
I would rate the scalability an eight out of ten.
See all answers
What needs improvement with IBM Application Performance Management?
They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy. ...
See all answers
What is your primary use case for IBM Application Performance Management?
I monitor business applications for more than four end users.
See all answers
What do you like most about Oracle Real User Experience Insight?
The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...
See all answers
What needs improvement with Oracle Real User Experience Insight?
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the conne...
See all answers
What advice do you have for others considering Oracle Real User Experience Insight?
I would rate it nine out of 10.
See all answers
 

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Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
IBM Application Performance Management reportDownload IBM Application Performance Management product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
Oracle Real User Experience Insight reportDownload Oracle Real User Experience Insight product report
 

Also Known As

IBM APM
Oracle Real User Experience Insight, Oracle RUEI
 

Overview

The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.
IBM

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle
 

Sample Customers

Mibtree, EatDrinkDeals.com, IT Performance Advisor
Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Buyer's Guide
IBM Application Performance Management vs. Oracle Real User Experience Insight
June 2025
Free Report: IBM Application Performance Management vs. Oracle Real User Experience Insight
Find out what your peers are saying about IBM Application Performance Management vs. Oracle Real User Experience Insight and other solutions. Updated: June 2025.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.