Cybereason XDR vs Netsurion comparison

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Cybereason XDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

Cybereason XDR and Netsurion are both robust cybersecurity solutions tailored for enterprise use. Although users generally prefer Netsurion for its wider feature set, they value Cybereason XDR for its affordability and support.

Features: Cybereason XDR is known for its advanced threat detection, intuitive workflows, and cost-effectiveness. Netsurion offers integrated security management, broader threat intelligence capabilities, and extensive features for holistic network security.

Room for Improvement: Cybereason XDR users seek enhanced reporting capabilities, deeper integration options, and better customization. Netsurion users mention the need for improved scalability, more flexible customization, and streamlined deployment processes.

Ease of Deployment and Customer Service: Cybereason XDR has a straightforward deployment process and a responsive support team. Netsurion's deployment is more complex but compensated by dedicated and supportive service throughout the process.

Pricing and ROI: Cybereason XDR is seen as more cost-effective, offering a solid ROI with lower setup costs. Netsurion requires a higher upfront investment but delivers substantial long-term value with its comprehensive features.

To learn more, read our detailed Cybereason XDR vs. Netsurion Report (Updated: June 2025).

Cybereason XDR vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason XDR

Ranking in Extended Detection and Response (XDR)

22nd

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (17th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Mindshare comparison

As of July 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cybereason XDR is 0.8%, up from 0.5% compared to the previous year. The mindshare of Netsurion is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

Peter Nowak

Business Development Manager for Cybereason at Bechtle

Integration of multiple firewalls enables advanced threat detection

The integration of data from firewalls and Active Directory is most valuable. Cybereason XDR facilitates two-way communication, where the firewall sends data to the Cybereason system, and it can communicate with the firewall to stop unwanted communication. Customers can deal with multiple types of firewalls with ease. The behavioral analytics help detect advanced threats when attackers use existing software. The multilayered protection approach, including NGAV, integrates XDR detection with antivirus to assess and counter threats effectively.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cybereason XDR's most useful feature is the investigation."

"The integration of data from firewalls and Active Directory is most valuable."

"The solution has an investigation feature, which is useful for building storylines."

"The integration of data from firewalls and Active Directory is most valuable."

"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."

"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"Expediting incident response is really great."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"What I like most about Netsurion is the level of visibility and reporting."

More Netsurion pros

Cons

"There could be more integrations with other data sources like NDR systems."

"Cybereason's customer support could be better."

"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."

"Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but getting to the right person can be time-consuming."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

More Netsurion cons

Pricing and Cost Advice

"The solution is cheaper than Microsoft Defender. It has a subscription and no standard license."

"Our pricing for Netsurion last year was US $52,000 per year."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

More Netsurion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Manufacturing Company

15%

Financial Services Firm

Comms Service Provider

Computer Software Company

26%

Government

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Cybereason XDR?

The solution has an investigation feature, which is useful for building storylines.

What needs improvement with Cybereason XDR?

There could be more integrations with other data sources like NDR systems. Additionally, technical support has been slow in recent times. Enabling multifactor authentication has been problematic fo...

What is your primary use case for Cybereason XDR?

I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than their desktops. It is especially used in the manufacturing industry, yet not exclusi...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

Microsoft Defender XDR vs Cybereason XDR

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Product Reports

Extended Detection and Response (XDR)

Download Cybereason XDR product report

Download Netsurion product report

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, and managed monitoring services. Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

Cybereason

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

MOTOROLA MOBILITY

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Cybereason XDR vs. Netsurion