Cybereason XDR vs Netsurion comparison

Read 24 Netsurion reviews

1,219 Views
207 Comparison Views

92% willing to recommend

Cybereason XDR

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 8, 2024

Cybereason XDR and Netsurion are both robust cybersecurity solutions tailored for enterprise use. Although users generally prefer Netsurion for its wider feature set, they value Cybereason XDR for its affordability and support.

Features: Cybereason XDR is known for its advanced threat detection, intuitive workflows, and cost-effectiveness. Netsurion offers integrated security management, broader threat intelligence capabilities, and extensive features for holistic network security.

Room for Improvement: Cybereason XDR users seek enhanced reporting capabilities, deeper integration options, and better customization. Netsurion users mention the need for improved scalability, more flexible customization, and streamlined deployment processes.

Ease of Deployment and Customer Service: Cybereason XDR has a straightforward deployment process and a responsive support team. Netsurion's deployment is more complex but compensated by dedicated and supportive service throughout the process.

Pricing and ROI: Cybereason XDR is seen as more cost-effective, offering a solid ROI with lower setup costs. Netsurion requires a higher upfront investment but delivers substantial long-term value with its comprehensive features.

To learn more, read our detailed Cybereason XDR vs. Netsurion Report (Updated: September 2025).

Cybereason XDR vs. Netsurion

Download the complete report

Helped 869,952 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason XDR

Ranking in Extended Detection and Response (XDR)

22nd

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Extended Detection and Response (XDR)

45th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (58th), Security Information and Event Management (SIEM) (56th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th)

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cybereason XDR is 0.8%, up from 0.7% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
Cybereason XDR	0.8%
Netsurion	0.3%
Other	98.9%

Extended Detection and Response (XDR)

Featured Reviews

Peter Nowak

Business Development Manager for Cybereason at Bechtle

Integration of multiple firewalls enables advanced threat detection

The integration of data from firewalls and Active Directory is most valuable. Cybereason XDR facilitates two-way communication, where the firewall sends data to the Cybereason system, and it can communicate with the firewall to stop unwanted communication. Customers can deal with multiple types of firewalls with ease. The behavioral analytics help detect advanced threats when attackers use existing software. The multilayered protection approach, including NGAV, integrates XDR detection with antivirus to assess and counter threats effectively.

Read full review

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cybereason XDR's most useful feature is the investigation."

"The integration of data from firewalls and Active Directory is most valuable."

"The solution has an investigation feature, which is useful for building storylines."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

More Netsurion pros

Cons

"Cybereason's customer support could be better."

"There could be more integrations with other data sources like NDR systems."

"Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but getting to the right person can be time-consuming."

"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."

"Netsurion's SOC can be a bit too aggressive at times."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

More Netsurion cons

Pricing and Cost Advice

"The solution is cheaper than Microsoft Defender. It has a subscription and no standard license."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"Our pricing for Netsurion last year was US $52,000 per year."

More Netsurion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.

See recommendations

869,952 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

13%

Comms Service Provider

10%

Financial Services Firm

Performing Arts

13%

Computer Software Company

12%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

Questions from the Community

What needs improvement with Cybereason XDR?

There could be more integrations with other data sources like NDR systems. Additionally, technical support has been slow in recent times. Enabling multifactor authentication has been problematic fo...

See all answers

What is your primary use case for Cybereason XDR?

I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than their desktops. It is especially used in the manufacturing industry, yet not exclusi...

See all answers

What advice do you have for others considering Cybereason XDR?

I rate Cybereason XDR a nine out of ten. I recommend having hands-on experience and doing some threat hunting to familiarize yourself with the handling.

See all answers

Ask a question

Earn 20 points

Comparisons

Microsoft Defender XDR vs Cybereason XDR

Compared 23% of the time

Wazuh vs Cybereason XDR

Compared 23% of the time

CrowdStrike Falcon vs Cybereason XDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Cybereason XDR

Compared 10% of the time

SentinelOne Singularity Complete vs Cybereason XDR

Compared 9% of the time

More Cybereason XDR Competitors

Sumo Logic Security vs Netsurion

Compared 21% of the time

Fortinet FortiSIEM vs Netsurion

Compared 21% of the time

Elastic Security vs Netsurion

Compared 21% of the time

Devo vs Netsurion

Compared 19% of the time

Arctic Wolf Managed Detection and Response vs Netsurion

Compared 18% of the time

More Netsurion Competitors

Product Reports

Extended Detection and Response (XDR)

Download Cybereason XDR product report

Download Netsurion product report

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, and managed monitoring services. Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

Cybereason

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

MOTOROLA MOBILITY

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Cybereason XDR vs. Netsurion