Cybereason XDR vs Netsurion comparison

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Cybereason XDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

Cybereason XDR and Netsurion are both robust cybersecurity solutions tailored for enterprise use. Although users generally prefer Netsurion for its wider feature set, they value Cybereason XDR for its affordability and support.

Features: Cybereason XDR is known for its advanced threat detection, intuitive workflows, and cost-effectiveness. Netsurion offers integrated security management, broader threat intelligence capabilities, and extensive features for holistic network security.

Room for Improvement: Cybereason XDR users seek enhanced reporting capabilities, deeper integration options, and better customization. Netsurion users mention the need for improved scalability, more flexible customization, and streamlined deployment processes.

Ease of Deployment and Customer Service: Cybereason XDR has a straightforward deployment process and a responsive support team. Netsurion's deployment is more complex but compensated by dedicated and supportive service throughout the process.

Pricing and ROI: Cybereason XDR is seen as more cost-effective, offering a solid ROI with lower setup costs. Netsurion requires a higher upfront investment but delivers substantial long-term value with its comprehensive features.

To learn more, read our detailed Cybereason XDR vs. Netsurion Report (Updated: June 2025).

Cybereason XDR vs. Netsurion

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason XDR

Ranking in Extended Detection and Response (XDR)

22nd

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (17th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Mindshare comparison

As of July 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cybereason XDR is 0.8%, up from 0.5% compared to the previous year. The mindshare of Netsurion is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

Peter Nowak

Business Development Manager for Cybereason at Bechtle

Integration of multiple firewalls enables advanced threat detection

The integration of data from firewalls and Active Directory is most valuable. Cybereason XDR facilitates two-way communication, where the firewall sends data to the Cybereason system, and it can communicate with the firewall to stop unwanted communication. Customers can deal with multiple types of firewalls with ease. The behavioral analytics help detect advanced threats when attackers use existing software. The multilayered protection approach, including NGAV, integrates XDR detection with antivirus to assess and counter threats effectively.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration of data from firewalls and Active Directory is most valuable."

"The solution has an investigation feature, which is useful for building storylines."

"Cybereason XDR's most useful feature is the investigation."

"The integration of data from firewalls and Active Directory is most valuable."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."

"What I like most about Netsurion is the level of visibility and reporting."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

More Netsurion pros

Cons

"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."

"Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but getting to the right person can be time-consuming."

"Cybereason's customer support could be better."

"There could be more integrations with other data sources like NDR systems."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

More Netsurion cons

Pricing and Cost Advice

"The solution is cheaper than Microsoft Defender. It has a subscription and no standard license."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

More Netsurion pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

15%

Financial Services Firm

Comms Service Provider

Computer Software Company

26%

Performing Arts

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Cybereason XDR?

The solution has an investigation feature, which is useful for building storylines.

What needs improvement with Cybereason XDR?

There could be more integrations with other data sources like NDR systems. Additionally, technical support has been slow in recent times. Enabling multifactor authentication has been problematic fo...

What is your primary use case for Cybereason XDR?

I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than their desktops. It is especially used in the manufacturing industry, yet not exclusi...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

Microsoft Defender XDR vs Cybereason XDR

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Product Reports

Extended Detection and Response (XDR)

July 2025

Download Cybereason XDR product report

Download Netsurion product report

July 2025

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, and managed monitoring services. Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

Cybereason

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

MOTOROLA MOBILITY

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores