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Hyland RPA vs INTELLIBOT comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Hyland RPA
Ranking in Robotic Process Automation (RPA)
39th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
Business Orchestration and Automation Technologies (34th)
INTELLIBOT
Ranking in Robotic Process Automation (RPA)
26th
Average Rating
7.0
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of Hyland RPA is 1.2%, up from 0.3% compared to the previous year. The mindshare of INTELLIBOT is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.2%
INTELLIBOT1.0%
Hyland RPA1.2%
Other92.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
AK
Delivery Head at Emergys Mexico
Implementation successfully automates operations but support response requires improvement
There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion. Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners. They expect partners to be self-sufficient, which seems unusual for a product company.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is very easy to use and mostly user-friendly. I like that when using it I don't need much expertise."
"One thing I really like is the the recorder where you can connect with multiple systems. The OCR is also good."
"The feature I appreciate the most about Automation Anywhere is the interface."
"We have received 70 percent optimization using this solution."
"The flexibility which has been built into it is its most valuable feature."
"Ease of use is one thing that definitely first comes to mind when I think of Automation Anywhere. The tools are built in a fairly straightforward way. The documentation is really good and a Knowledge Base is available on every topic."
"The product is easy to use. It is a good tool for developers and business users."
"We used to do many daily routine checks and jobs. We have implemented the automation knowledge which resulted in good productivity, time-saving, and extra efforts being reduced."
"The solution is very easy to use."
"The initial setup is very quick."
"The replay of the automation is an awesome feature."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"One of the most valuable features of INTELLIBOT is the scripting, which is commonly available with engineers."
"There's a helpful community available through the portal."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"This solution is easy to use and requires little coding knowledge."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
 

Cons

"I would like to see a lot around API integration going forward, like the ability for other systems to talk to the AI better by opening it up. I would like to see more chatbots or anything in the journey of making it truly immersive for human workers working with these bots."
"It is not as easy to implement as advertised. It is difficult across the board. It is difficult for technical and non-technical users."
"The Automation Anywhere calibrating needs to be more user-friendly to avoid human error."
"I struggled with understanding the use of different variables during my initial time with Automation Anywhere."
"It is not able to use OCR effectively and has limited usability."
"I would like to see a global error handler introduced, which will explicitly handle errors over the entire project."
"The customer service could be improved."
"I would like to be able to look at the steps that are completed as a process is running."
"The solution should come with language customization, which would simplify its use for our customers."
"The trigger actions need to be more robust."
"There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"I would like to see the cognitive marketing platform improved."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"Has limited functionality and uses extensive resources."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
 

Pricing and Cost Advice

"Our costs are approximately between $5,000 to $10,000 per license."
"Its cost is good."
"There may be room for the product to be more competitively priced to excel in the market."
"On average, a bot runner in Automation Anywhere can cost $5,000, while in Microsoft Power Automate, you can get most of the same functionality for $100."
"Costs savings have been seen by employing bots for multiple shifts instead of people."
"The pricing is a bit higher."
"We have saved customers 400% in terms of time saved by implementing this product."
"We have purchased licenses, but are trying to obtain more bot programmer licenses."
"There is no licensing fee for our customers."
"It is quite cheap. In the year 2019, it was $1000 for a year."
"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."
"The solution requires a license and we purchased one annually. We were satisfied with the price."
"INTELLIBOT with the DPA costs approximately $1,500 USD."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Comms Service Provider
19%
Financial Services Firm
15%
Manufacturing Company
13%
Construction Company
10%
Manufacturing Company
14%
Construction Company
13%
Government
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise560
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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Which lesser known RPA vendor has the best chance at unseating today's market leaders?
Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...
What needs improvement with INTELLIBOT?
There are other INTELLIBOT products available in the market that are superior and have been around for a long time. S...
What is your primary use case for INTELLIBOT?
I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/int...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Another Monday
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
ING, Vodafone, T-Mobile, Billbox
Information Not Available
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: August 2026.
914,322 professionals have used our research since 2012.