Hyland RPA vs INTELLIBOT comparison

Hyland and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. Hyland is ranked #48, while ServiceNow is ranked #27 with an average rating of 7.0. Hyland holds a 0.8% mindshare in RPA, compared to ServiceNow’s 0.8% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 66% of ServiceNow users who would recommend it.

Hyland RPA

Read 1 Hyland RPA review

553 Views
492 Comparison Views

100% willing to recommend

INTELLIBOT

Read 8 INTELLIBOT reviews

836 Views
819 Comparison Views

66% willing to recommend

Hyland RPA

INTELLIBOT

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Hyland RPA and INTELLIBOT based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: March 2026).

Buyer's Guide

Robotic Process Automation (RPA)

March 2026

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Helped 885,286 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland RPA

Ranking in Robotic Process Automation (RPA)

48th

Average Rating

9.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Orchestration and Automation Technologies (32nd)

INTELLIBOT

Ranking in Robotic Process Automation (RPA)

27th

Average Rating

7.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of Hyland RPA is 0.8%, up from 0.3% compared to the previous year. The mindshare of INTELLIBOT is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
INTELLIBOT	0.8%
Hyland RPA	0.8%
Other	98.4%

Robotic Process Automation (RPA)

Featured Reviews

reviewer1638135

Works at a tech services company with 201-500 employees

A scalable solution which is easy to install and use

I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.

Read full review

AbhijitKelkar

Delivery Head at Emergys Mexico

Implementation successfully automates operations but support response requires improvement

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion. Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners. They expect partners to be self-sufficient, which seems unusual for a product company.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is very quick."

"The solution is very easy to use."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"INTELLIBOT is booming in India right now and we have heard a lot of good things from customer testimony."

"The replay of the automation is an awesome feature."

"One of the most valuable features of INTELLIBOT is the scripting, which is commonly available with engineers."

"This solution is easy to use and requires little coding knowledge."

"There's a helpful community available through the portal."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

More INTELLIBOT pros

Cons

"The solution should come with language customization, which would simplify its use for our customers."

"Has limited functionality and uses extensive resources."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"The trigger actions need to be more robust."

"There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"I would like to see the cognitive marketing platform improved."

More INTELLIBOT cons

Pricing and Cost Advice

"There is no licensing fee for our customers."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Educational Organization

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

Ask a question

Earn 20 points

Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a long way since inception. Within the short time they have rose to the top contende...

See all answers

What needs improvement with INTELLIBOT?

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow ( /products/servicenow-reviews )'s product could improve by increasing...

See all answers

What is your primary use case for INTELLIBOT?

I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/intellibot-reviews ) primarily for process automation.

See all answers

Comparisons

UiPath Platform vs Hyland RPA

Compared 18% of the time

Microsoft Power Automate vs Hyland RPA

Compared 11% of the time

Automation Anywhere vs Hyland RPA

Compared 9% of the time

IBM Robotic Process Automation (RPA) vs Hyland RPA

Compared 8% of the time

Inflectra Rapise vs Hyland RPA

Compared 7% of the time

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UiPath Platform vs INTELLIBOT

Compared 14% of the time

Jiffy.ai Automate vs INTELLIBOT

Compared 12% of the time

Automation Anywhere vs INTELLIBOT

Compared 12% of the time

Microsoft Power Automate vs INTELLIBOT

Compared 10% of the time

WorkFusion vs INTELLIBOT

Compared 10% of the time

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Product Reports

Buyer's Guide

Robotic Process Automation (RPA)

March 2026

Download Hyland RPA product report

Buyer's Guide

INTELLIBOT

March 2026

Download INTELLIBOT product report

Also Known As

Another Monday

No data available

Overview

Hyland RPA is designed to enhance automation processes within enterprises by streamlining repetitive tasks. It provides businesses with tools to improve efficiency and productivity.

Hyland RPA automates workflow processes, allowing for the efficient handling of repetitive and complex tasks. It integrates seamlessly with existing systems, ensuring minimal disruption. Companies seeking to optimize operations through automation will find its capabilities invaluable.

What features stand out in Hyland RPA?

Seamless Integration: Offers compatibility with existing IT infrastructures.
Customizable Automation: Tailors workflows according to specific business needs.
Scalability: Easily handles increasing workloads and expansions.

What benefits should be evaluated in Hyland RPA?

Enhanced Productivity: Reduces manual effort, freeing up staff for higher-value tasks.
Error Reduction: Minimizes mistakes through consistent automated processes.
Cost Efficiency: Reduces operating costs by optimizing workloads and resource use.

Hyland RPA finds implementation across numerous industries, including healthcare and finance. In healthcare, it automates patient record entries, ensuring data accuracy and compliance. In finance, it optimizes transaction processing, reducing processing times and improving accuracy. The versatility of Hyland RPA allows businesses to employ it in several industry-specific applications, delivering tangible improvements in process efficiency.

Hyland

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Sample Customers

ING, Vodafone, T-Mobile, Billbox

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

March 2026

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