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Huntress Managed EDR vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR reduces costs, improves security, offers up to 200% ROI, and provides efficient integration and user satisfaction.
Sentiment score
7.5
SentinelOne Singularity Identity offered high return on investment with enhanced protection, efficiency, and time savings, justifying higher costs.
 

Customer Service

Sentiment score
8.3
Huntress Managed EDR is praised for exceptional, responsive, expert customer service, providing rapid, personalized solutions to complex issues.
Sentiment score
7.8
SentinelOne Singularity Identity provides responsive customer service with higher tiers offering 24/7 support and prioritizing user success.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
They have been responsive to our needs as integrators and those of the client.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR offers excellent scalability, easy deployment, and management for thousands of endpoints across various business sizes.
Sentiment score
8.3
SentinelOne Singularity Identity is praised for scalability, despite occasional integration and deployment challenges, often rated nine or ten.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
 

Stability Issues

Sentiment score
8.4
Huntress Managed EDR is praised for stability, minimal issues, and seamless performance without lag or downtime during extended use.
Sentiment score
8.5
SentinelOne Singularity Identity is highly stable with minimal CPU usage, excellent performance, and effective support for installation issues.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
 

Room For Improvement

Huntress Managed EDR needs better UI, reporting, integration, threat detection, Mac support, API access, and enhanced cybersecurity features.
SentinelOne Singularity Identity needs better management, enhanced features, user-friendly policies, improved support, and competitive pricing.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
 

Setup Cost

Huntress Managed EDR provides affordable, scalable pricing per endpoint, favored by all business sizes for its cost-to-value ratio.
SentinelOne Singularity Identity offers competitive pricing, valued integration, and customizable licensing, though pricing transparency is key for executive approval.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
 

Valuable Features

Huntress Managed EDR offers 24/7 threat-hunting, automatic remediation, and personalized support, ideal for small businesses seeking cost-effective security.
SentinelOne Singularity Identity offers AI-driven threat detection, rapid response, and efficient security management with minimal system impact.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
32
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
SentinelOne Singularity Ide...
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
Vulnerability Management (10th), Advanced Threat Protection (ATP) (7th), Threat Deception Platforms (2nd), Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.8%, up 8.1% compared to last year.
SentinelOne Singularity Identity, on the other hand, focuses on Vulnerability Management, holds 0.6% mindshare, up 0.4% since last year.
Managed Detection and Response (MDR)
Vulnerability Management
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
I would request that they make it an agent for Linux because we need it on Linux.
What is your primary use case for Huntress?
I use Huntress Managed EDR for my Windows computers. I use a lot of Linux for my personal activities, but I have Windows computers for some people who work with me, and I keep it on those. I have c...
Does SentinelOne have a Virtual Patching functionality?
Yes -- SentinelOne has a Virtual Patching functionality called Virtual Patching and Exploit Shield. This preventive security solution uses behavioral AI to identify and block zero-day attacks and v...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
 

Overview

Find out what your peers are saying about Huntress Managed EDR vs. SentinelOne Singularity Identity and other solutions. Updated: November 2024.
855,080 professionals have used our research since 2012.