No more typing reviews! Try our Samantha, our new voice AI agent.

Huntress Managed SIEM vs OpenText Enterprise Security Manager comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Huntress Managed SIEM increases efficiency, reduces costs, and improves threat management, offering substantial ROI and time savings.
Sentiment score
4.9
OpenText Enterprise Security Manager aids compliance and threat detection, though ROI clarity varies due to costs and licensing model.
I can expect an estimated five to twenty times return on investment with this solution.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
The value is not just the time saved; it also allows the team to spend more of its capacity on higher-priority security investigations and other proactive security work.
Technology Operations Specialist at a tech vendor with 5,001-10,000 employees
Faster threat detection and investigation can potentially reduce the financial impact of security incidents.
SOAR Catalyst at a computer software company with 51-200 employees
I find that using ArcSight Enterprise Security Manager (ESM) provides a valuable return on investment as it serves as a single point of glass for logs and data analysis.
Cloud Security Archirect at IBM
 

Customer Service

Sentiment score
8.1
Huntress Managed SIEM's customer service is highly praised for its responsive, expert support and effective incident handling.
Sentiment score
5.4
OpenText Enterprise Security Manager receives mixed reviews, with inconsistent technical support and reliance on self-resolution despite improvements.
You are communicating to tier one and tier two people who are then communicating on the back end, so you are not getting updates as frequently.
Director, Engineering & Services Professional at a computer software company with 51-200 employees
For a managed security platform, having responsive support is important, and our experience has been positive.
Technology Operations Specialist at a tech vendor with 5,001-10,000 employees
Having access to the managed SOC also gives us confidence that we have expert support available when needed.
Soc Analyst at a manufacturing company with 10,001+ employees
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Senior Security Engineer at Valuepoint Systems
I would rate the technical support of ArcSight Enterprise Security Manager (ESM) a nine as they are always available and responsive whenever we open a case.
Cloud Security Archirect at IBM
 

Scalability Issues

Sentiment score
7.3
Huntress Managed SIEM effectively scales and eases monitoring, ideal for SMEs but faces challenges with larger implementations.
Sentiment score
5.9
OpenText Enterprise Security Manager is adaptable but costly, with licensing concerns affecting budget forecasting despite user satisfaction.
It struggles with scalability when dealing with high logs, multi-site, multi-tenant setups, and large volumes of endpoints.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
The managed approach is particularly helpful in this regard because the security team does not have to spend a lot of time maintaining the underlying SIEM infrastructure.
Technology Operations Specialist at a tech vendor with 5,001-10,000 employees
The centralized log collection and smart filtering also help keep data volume and alert noise manageable as workload increases.
Soc Analyst at a manufacturing company with 10,001+ employees
It lacks some capabilities compared to other tools available in the market.
Senior Security Engineer at Valuepoint Systems
It is easy to scale, and I have not encountered any issues when we require more storage or deployment.
Cloud Security Archirect at IBM
 

Stability Issues

Sentiment score
8.4
Huntress Managed SIEM offers reliable, stable security monitoring, with minimal disruptions, enhancing user trust in their security operations.
Sentiment score
5.1
OpenText Enterprise Security Manager's stability varies by environment, requiring proper setup; recent patches improve performance but challenges persist.
From an operational standpoint, it has been dependable enough that the team can use it as a part of our regular security monitoring without having to worry about frequent service interruptions or maintenance issues.
Technology Operations Specialist at a tech vendor with 5,001-10,000 employees
Huntress Managed SIEM is very stable.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Huntress Managed SIEM is stable and reliable for our day-to-day SOC operations.
Soc Analyst at a manufacturing company with 10,001+ employees
I would rate the stability of ArcSight Enterprise Security Manager (ESM) a nine because I have not encountered significant issues, unlike other solutions that sometimes have database errors.
Cloud Security Archirect at IBM
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Senior Security Engineer at Valuepoint Systems
 

Room For Improvement

Huntress Managed SIEM users seek improved alert triage, integrations, customization, automation, UI simplicity, and enhanced visibility and control.
Users seek better reporting, UX, licensing, enhanced performance, integration, automation, AI advancements, and improved support and training.
It would be helpful to have more flexibility for creating custom detection rules, dashboards, and alert workflows based on specific organizational requirements.
Soc Analyst at a manufacturing company with 10,001+ employees
It is very important for our organization that Huntress Managed SIEM offers security and compliance solutions without complexity because we do not want a product that is generally too difficult to use.
Junior Endpoint Engineer at a construction company with 1,001-5,000 employees
I would like Huntress Managed SIEM to integrate with EDRs like SentinelOne to combine that level of intelligence and information into their stack.
Director, Engineering & Services Professional at a computer software company with 51-200 employees
I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
Cloud Security Archirect at IBM
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Senior Security Engineer at Valuepoint Systems
 

Setup Cost

Huntress Managed SIEM offers easy setup and cost-efficient pricing based on data sources, aiding in predictable budgeting.
OpenText Enterprise Security Manager is considered costly, with varied licensing options, and negotiation advised for potential discounts.
I believe most competitors charge by the data slightly differently compared to how this solution does, as it is per data source rather than data size in gigabytes.
Technical Account Manager at a computer software company with 11-50 employees
I did not have to spend more than what I initially budgeted for.
Head of Business Operations at a manufacturing company with 501-1,000 employees
My experience with pricing, setup cost, and licensing is that everything was pretty easy to do
Manager, Technology & Integration at GlobalMac IT
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Senior Security Engineer at Valuepoint Systems
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller ones might find it expensive.
Cloud Security Archirect at IBM
 

Valuable Features

Huntress Managed SIEM enhances security by combining AI and human expertise for efficient threat detection and response.
OpenText Enterprise Security Manager offers versatility, strong vendor support, effective event correlation, and user-friendly integration for enhanced security analysis.
Huntress Managed SIEM combines machine detection with human investigation, which adds context and helps confirm if something is actually a threat rather than just noise.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Regarding the feature that requires no alert tuning, we are using the advanced filtering so we only see actionable events and not lots of noise, which filters out any false positives or areas of no concern.
Technical Account Manager at a computer software company with 11-50 employees
Huntress Managed SIEM has helped in both angles, improving efficiency in SOC operations where the mean time to detect is drastically reduced.
Head of Business Operations at a manufacturing company with 501-1,000 employees
The ability to interpret data is highly valued.
Senior Security Engineer at Valuepoint Systems
The log analysis feature is particularly valuable as it allows analysts to interpret intrusion-related logs efficiently.
Cloud Security Archirect at IBM
 

Categories and Ranking

Huntress Managed SIEM
Ranking in Security Information and Event Management (SIEM)
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Huntress Managed SIEM is 1.1%, up from 1.1% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Huntress Managed SIEM1.1%
OpenText Enterprise Security Manager1.6%
Other97.3%
Security Information and Event Management (SIEM)
 

Featured Reviews

reviewer2902929 - PeerSpot reviewer
SOAR Catalyst at a computer software company with 51-200 employees
Centralized monitoring has reduced manual investigations and supports 24x7 threat response
Huntress Managed SIEM could be improved if there were more flexible dashboards or reporting options for different clients and security requirements, if it had more powerful filtering and correlation capabilities, just like Wazuh, and also broader native integrations with firewalls, cloud platforms, and third-party security tools. Alert customization is important. One area where I would like to see improvements is the reporting. More detailed, customizable reports which show security trends, incident timelines, and response metrics would be beneficial. The reason I chose nine out of ten is that the improvements I was discussing, which include dashboard customization and advanced filtering options, would make it easier for me to conduct investigations. The advanced log filtering and reporting flexibility also need some tuning. More control over these features would make daily investigations much easier.
SM
Cloud Security Archirect at IBM
Unified log analysis has strengthened incident detection and supports continuous attack simulation
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Insurance Company
11%
Comms Service Provider
9%
Outsourcing Company
9%
Manufacturing Company
8%
Outsourcing Company
15%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise59
 

Questions from the Community

What needs improvement with Huntress Managed SIEM?
I would like to see broader third-party integration and easier troubleshooting for log sources. I would like to see more customization in dashboards and reporting, especially for SOC-specific metri...
What is your primary use case for Huntress Managed SIEM?
Our main use case is to centralize log monitoring and threat detection. We rely on Huntress Managed SIEM to collect security-related logs, investigate suspicious activity, and support threat huntin...
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller one...
What needs improvement with ArcSight Enterprise Security Manager (ESM)?
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and respo...
 

Also Known As

No data available
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Information Not Available
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about Huntress Managed SIEM vs. OpenText Enterprise Security Manager and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.