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Huntress Managed SIEM vs Netsurion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Huntress Managed SIEM increases efficiency, reduces costs, and improves threat management, offering substantial ROI and time savings.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
I can expect an estimated five to twenty times return on investment with this solution.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
The value is not just the time saved; it also allows the team to spend more of its capacity on higher-priority security investigations and other proactive security work.
Technology Operations Specialist at a tech vendor with 5,001-10,000 employees
Faster threat detection and investigation can potentially reduce the financial impact of security incidents.
SOAR Catalyst at a computer software company with 51-200 employees
 

Customer Service

Sentiment score
8.1
Huntress Managed SIEM's customer service is highly praised for its responsive, expert support and effective incident handling.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
You are communicating to tier one and tier two people who are then communicating on the back end, so you are not getting updates as frequently.
Director, Engineering & Services Professional at a computer software company with 51-200 employees
For a managed security platform, having responsive support is important, and our experience has been positive.
Technology Operations Specialist at a tech vendor with 5,001-10,000 employees
Having access to the managed SOC also gives us confidence that we have expert support available when needed.
Soc Analyst at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
Huntress Managed SIEM effectively scales and eases monitoring, ideal for SMEs but faces challenges with larger implementations.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
It struggles with scalability when dealing with high logs, multi-site, multi-tenant setups, and large volumes of endpoints.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
The managed approach is particularly helpful in this regard because the security team does not have to spend a lot of time maintaining the underlying SIEM infrastructure.
Technology Operations Specialist at a tech vendor with 5,001-10,000 employees
The centralized log collection and smart filtering also help keep data volume and alert noise manageable as workload increases.
Soc Analyst at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
8.4
Huntress Managed SIEM offers reliable, stable security monitoring, with minimal disruptions, enhancing user trust in their security operations.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
From an operational standpoint, it has been dependable enough that the team can use it as a part of our regular security monitoring without having to worry about frequent service interruptions or maintenance issues.
Technology Operations Specialist at a tech vendor with 5,001-10,000 employees
Huntress Managed SIEM is very stable.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Huntress Managed SIEM is stable and reliable for our day-to-day SOC operations.
Soc Analyst at a manufacturing company with 10,001+ employees
 

Room For Improvement

Huntress Managed SIEM users seek improved alert triage, integrations, customization, automation, UI simplicity, and enhanced visibility and control.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
It would be helpful to have more flexibility for creating custom detection rules, dashboards, and alert workflows based on specific organizational requirements.
Soc Analyst at a manufacturing company with 10,001+ employees
It is very important for our organization that Huntress Managed SIEM offers security and compliance solutions without complexity because we do not want a product that is generally too difficult to use.
Junior Endpoint Engineer at a construction company with 1,001-5,000 employees
I would like Huntress Managed SIEM to integrate with EDRs like SentinelOne to combine that level of intelligence and information into their stack.
Director, Engineering & Services Professional at a computer software company with 51-200 employees
 

Setup Cost

Huntress Managed SIEM offers easy setup and cost-efficient pricing based on data sources, aiding in predictable budgeting.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
I believe most competitors charge by the data slightly differently compared to how this solution does, as it is per data source rather than data size in gigabytes.
Technical Account Manager at a computer software company with 11-50 employees
I did not have to spend more than what I initially budgeted for.
Head of Business Operations at a manufacturing company with 501-1,000 employees
My experience with pricing, setup cost, and licensing is that everything was pretty easy to do
Manager, Technology & Integration at GlobalMac IT
 

Valuable Features

Huntress Managed SIEM enhances security by combining AI and human expertise for efficient threat detection and response.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Huntress Managed SIEM combines machine detection with human investigation, which adds context and helps confirm if something is actually a threat rather than just noise.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Regarding the feature that requires no alert tuning, we are using the advanced filtering so we only see actionable events and not lots of noise, which filters out any false positives or areas of no concern.
Technical Account Manager at a computer software company with 11-50 employees
Huntress Managed SIEM has helped in both angles, improving efficiency in SOC operations where the mean time to detect is drastically reduced.
Head of Business Operations at a manufacturing company with 501-1,000 employees
 

Categories and Ranking

Huntress Managed SIEM
Ranking in Security Information and Event Management (SIEM)
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Security Information and Event Management (SIEM)
49th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (20th), SOC as a Service (8th), Managed Detection and Response (MDR) (30th), Extended Detection and Response (XDR) (44th)
 

Mindshare comparison

As of October 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Huntress Managed SIEM is 1.1%, up from 1.1% compared to the previous year. The mindshare of Netsurion is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Huntress Managed SIEM1.1%
Netsurion0.9%
Other98.0%
Security Information and Event Management (SIEM)
 

Featured Reviews

reviewer2902929 - PeerSpot reviewer
SOAR Catalyst at a computer software company with 51-200 employees
Centralized monitoring has reduced manual investigations and supports 24x7 threat response
Huntress Managed SIEM could be improved if there were more flexible dashboards or reporting options for different clients and security requirements, if it had more powerful filtering and correlation capabilities, just like Wazuh, and also broader native integrations with firewalls, cloud platforms, and third-party security tools. Alert customization is important. One area where I would like to see improvements is the reporting. More detailed, customizable reports which show security trends, incident timelines, and response metrics would be beneficial. The reason I chose nine out of ten is that the improvements I was discussing, which include dashboard customization and advanced filtering options, would make it easier for me to conduct investigations. The advanced log filtering and reporting flexibility also need some tuning. More control over these features would make daily investigations much easier.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
report
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Top Industries

By visitors reading reviews
Insurance Company
11%
Comms Service Provider
9%
Outsourcing Company
9%
Manufacturing Company
8%
Outsourcing Company
19%
Construction Company
12%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What needs improvement with Huntress Managed SIEM?
I would like to see broader third-party integration and easier troubleshooting for log sources. I would like to see more customization in dashboards and reporting, especially for SOC-specific metri...
What is your primary use case for Huntress Managed SIEM?
Our main use case is to centralize log monitoring and threat detection. We rely on Huntress Managed SIEM to collect security-related logs, investigate suspicious activity, and support threat huntin...
Ask a question
Earn 20 points
 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Huntress Managed SIEM vs. Netsurion and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.