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Huntress Managed SIEM vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Huntress Managed SIEM enhances efficiency, reduces breach costs, and offers substantial ROI, saving organizations significant resources and expenses.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
I can expect an estimated five to twenty times return on investment with this solution.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
I have seen a return on investment from using Huntress Managed SIEM because it saves a lot of time.
System Administrator at VATSIN Technology Solutions Pvt
I have seen return on investment in terms of spotting cyber threats; breaches could lead to huge amounts of money going out of the organization, and Huntress Managed SIEM has prevented this.
Head of Business Operations at a manufacturing company with 501-1,000 employees
 

Customer Service

Sentiment score
7.7
Huntress Managed SIEM provides reliable, expert customer service and support, praised for responsiveness and thorough training despite occasional delays.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
You are communicating to tier one and tier two people who are then communicating on the back end, so you are not getting updates as frequently.
Director, Engineering & Services Professional at a computer software company with 51-200 employees
Customer support through our channel partners is excellent.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
They will guide us through all aspects of the deployment.
System Administrator at VATSIN Technology Solutions Pvt
 

Scalability Issues

Sentiment score
6.6
Huntress Managed SIEM scales well for SMEs, but multi-site performance varies despite easy integration and automatic scalability.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
It struggles with scalability when dealing with high logs, multi-site, multi-tenant setups, and large volumes of endpoints.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Huntress Managed SIEM is pretty scalable when there are more log sources to be integrated, or when there are high volumes of transactions which lead to higher log ingestion.
Head of Business Operations at a manufacturing company with 501-1,000 employees
In my experience, Huntress Managed SIEM's scalability is very good and stable.
System Administrator at VATSIN Technology Solutions Pvt
 

Stability Issues

Sentiment score
8.3
Huntress Managed SIEM is praised for its stability, accurate detection, reliability, and minimal operational overhead by users.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Huntress Managed SIEM is very stable.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
 

Room For Improvement

Huntress Managed SIEM needs better integrations, user interface, alert customization, automation, reporting, AI capabilities, and governance improvements.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
I would like Huntress Managed SIEM to integrate with EDRs like SentinelOne to combine that level of intelligence and information into their stack.
Director, Engineering & Services Professional at a computer software company with 51-200 employees
I believe Huntress Managed SIEM could be improved by increasing integrations with non-Microsoft solutions as this would broaden its appeal.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
In my opinion, there is room for improvement in Huntress Managed SIEM, particularly in integration with third-party solutions.
Technical Account Manager at a computer software company with 11-50 employees
 

Setup Cost

Huntress Managed SIEM offers cost-efficient, transparent pricing based on data sources with easy setup and trial availability.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
I believe most competitors charge by the data slightly differently compared to how this solution does, as it is per data source rather than data size in gigabytes.
Technical Account Manager at a computer software company with 11-50 employees
I did not have to spend more than what I initially budgeted for.
Head of Business Operations at a manufacturing company with 501-1,000 employees
My experience with pricing, setup cost, and licensing is that everything was pretty easy to do
Manager, Technology & Integration at GlobalMac IT
 

Valuable Features

Huntress Managed SIEM offers advanced AI filtering and threat detection, enhancing efficiency with centralized monitoring and real-time insights.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Huntress Managed SIEM combines machine detection with human investigation, which adds context and helps confirm if something is actually a threat rather than just noise.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Regarding the feature that requires no alert tuning, we are using the advanced filtering so we only see actionable events and not lots of noise, which filters out any false positives or areas of no concern.
Technical Account Manager at a computer software company with 11-50 employees
Huntress Managed SIEM has helped in both angles, improving efficiency in SOC operations where the mean time to detect is drastically reduced.
Head of Business Operations at a manufacturing company with 501-1,000 employees
 

Categories and Ranking

Huntress Managed SIEM
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (19th), SOC as a Service (7th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (43rd)
 

Mindshare comparison

As of August 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Huntress Managed SIEM is 1.1%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Huntress Managed SIEM1.1%
Netsurion0.8%
Other98.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Human-guided threat monitoring has delivered rapid, confident incident response and strong compliance
I believe Huntress Managed SIEM could be improved by increasing integrations with non-Microsoft solutions as this would broaden its appeal. A broader out-of-the-box solution for diverse environments including IoT, Mac OS, and Linux servers would be valuable. I would rate Huntress Managed SIEM an eight because a couple of things could be changed, such as having more integrations with non-Microsoft systems, improved customization on the dashboard, and enhanced reporting in the threat intelligence updates. Being unable to click on new niche variants of threats is another point I would mention, but overall an eight out of ten is a good score because I think it is a very well-priced solution for its capabilities and all the positives I have outlined. The eight rating is primarily influenced by those integration and customization points I mentioned, which are the main requests from customers.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Insurance Company
13%
Comms Service Provider
11%
Outsourcing Company
8%
Manufacturing Company
7%
Outsourcing Company
14%
Construction Company
13%
Performing Arts
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Huntress Managed SIEM?
My experience with pricing, setup cost, and licensing is that everything was pretty easy to do; I have a rep that I worked with, and they were able to get me set up with the trial first and then go...
What needs improvement with Huntress Managed SIEM?
Huntress Managed SIEM can be improved with more integrations; that would always be great. The custom ones that you can create are good, but having more native ones would be even better. Regarding H...
What is your primary use case for Huntress Managed SIEM?
My main use case for Huntress Managed SIEM is to have one central place for our alerts from various systems to come in. I can give you a specific example of how I use Huntress Managed SIEM for cent...
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Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Huntress Managed SIEM vs. Netsurion and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.