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Huntress Managed EDR vs Proofpoint’s ZenGuide comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
34
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
3.5
Number of Reviews
2
Ranking in other categories
Security Awareness Training (4th)
 

Mindshare comparison

Huntress Managed EDR and Proofpoint’s ZenGuide aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.5%, up 8.3% compared to last year.
Proofpoint’s ZenGuide, on the other hand, focuses on Security Awareness Training, holds 5.9% mindshare, up 2.7% since last year.
Managed Detection and Response (MDR)
Security Awareness Training
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
DM
Customizable features and seamless setup enhance security training
In my opinion, some of the most valuable features of Proofpoint's ZenGuide include the customization, allowing us to add our own branding and themes to the automated emails that are sent, as well as the training. The phishing simulations, from what I've seen so far, run pretty well. There's a significant amount of campaign options to choose from. I appreciate how customizable they are so that we can fine-tune it to specifically target things related to what we work on. The training content seems comparable based on what I've seen compared to other tools such as KnowBe4 ( /products/knowbe4-reviews ). The implementation of Proofpoint's ZenGuide has affected my IT team's workload regarding email security management, but not significantly. Most of these features seem fairly automated and easy to set up. For example, setting up a phishing campaign doesn't take too long, so it hasn't affected us substantially.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"The solution's most valuable feature is that it has a manned security operation center, not AI-driven."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
 

Cons

"I also would love for them to make their new SIEM tool reports much more robust. They are currently way too simplified, and we need to have something better to send to our compliance clients."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"The solution's UI is an area with certain shortcomings that need improvement."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"The integration with our RMM could be better."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
 

Pricing and Cost Advice

"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"It works well for an MSP."
"The solution's pricing is fair."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"Huntress is priced fairly for the services and value it provides."
"received very good pricing, as we are also working with the Proofpoint spam appliances."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
10%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
What needs improvement with Wombat Security Education Platform?
I do not have many recommendations for improvements for Proofpoint's ZenGuide right now. I am still fairly new to it, so I might find some recommendations as I use it more, but at the moment, I don...
What is your primary use case for Wombat Security Education Platform?
Our use cases for Proofpoint's ZenGuide involve training company-wide on security awareness, phishing, and running phishing simulations every quarter or so.
What advice do you have for others considering Wombat Security Education Platform?
I am not actually sure about the compliance enforcement capabilities of Proofpoint's ZenGuide, so I cannot comment on whether that has an impact. Based on my experience, I would rate Proofpoint's Z...
 

Also Known As

No data available
Proofpoint Security Awareness Training, Wombat Security Education Platform
 

Overview

 

Sample Customers

Information Not Available
Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
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