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Huawei NGFW vs Palo Alto Networks PA-Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Deploying Huawei NGFW improved network security, efficiency, and resource control, while reducing costs and enhancing threat detection and response times.
Sentiment score
6.5
Palo Alto Networks PA-Series offers cost-effective security solutions with advanced features, providing significant ROI within three to five years.
Palo Alto Networks PA-Series is definitely worth the investment a company is paying to use it.
Senior Network Security Engineer at UNITE HERE HEALTH
The return on investment with this product is a hard question because security tends to be a cost center rather than a profit center.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Palo Alto Networks PA-Series will be more reliable and will save money, time, and multiple resources.
Project Engineer at IT Solution
 

Customer Service

Sentiment score
7.6
Huawei NGFW customer service is praised for speed but criticized for language barriers and inconsistent service levels.
Sentiment score
6.2
Palo Alto Networks PA-Series customer service is praised for knowledge but criticized for slower response times compared to Cisco.
They're constantly following up after a case has been opened to ensure that it has been resolved properly.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Cisco TAC support comes within five to ten minutes on the call.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Customer support is good, but there are some gaps.
Project Engineer at IT Solution
 

Scalability Issues

Sentiment score
7.6
Huawei NGFW is scalable and flexible, though users face extra costs and hardware limitations in expanding capabilities.
Sentiment score
6.9
The PA-Series provides excellent scalability for enterprises, with virtual models offering adaptability for thousands of users and devices.
If you talk about virtual firewall, it is easy to autoscale.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Palo Alto Networks PA-Series can handle growth and increased demand easily.
Project Engineer at IT Solution
There are no restrictions in scalability.
Asisstant Manager at Yaskawa America, Inc
 

Stability Issues

Sentiment score
7.5
Huawei NGFW is generally stable but has occasional issues, with most users rating it seven to nine out of ten.
Sentiment score
8.2
Palo Alto Networks PA-Series is praised for stability due to consistent updates, high availability, and reliable long-term operation.
I am giving stability a rating of 10 out of 10 because since implementation, we have not observed any issues with Palo Alto Networks PA-Series related to version, vulnerabilities, or anything else.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
If the data plane hangs or gets stuck, then we can troubleshoot using the management plane.
Project Engineer at IT Solution
 

Room For Improvement

Huawei NGFW needs improvements in configurability, performance, support, and features, addressing session handling, upgrades, and usability issues.
Palo Alto Networks PA-Series faces high costs, complex setup, slow support, and demands for better integration, UI, and features.
You can buy cheaper products, but I believe in the value they're giving us.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
For the next release of the Palo Alto Networks PA-Series firewall, I would like to see logs monitoring included.
Asisstant Manager at Yaskawa America, Inc
As I compare with Check Point or other OEM, the licenses are too much more costly and they should work on bundled licenses.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
 

Setup Cost

Huawei NGFW offers competitive pricing with potential discounts, though setup costs are high and separate support contracts are required.
Palo Alto Networks PA-Series provides high-end security and support valued by enterprises, despite its higher price compared to competitors.
Overall, the pricing is good, but if they included GlobalProtect, it would be more valuable.
Project Engineer at IT Solution
The price of Palo Alto Networks PA-Series is expensive.
IT Coordinator at CSA Makati
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
Operations Specialist - MX Operations at Bank Alfalah Limited
 

Valuable Features

Huawei NGFW is lauded for its user-friendly interface, seamless integration, high performance, scalability, and effective security features.
Palo Alto Networks PA-Series offers advanced security features and simplified management for organizations prioritizing data security and flexibility.
One thing I have seen in Palo Alto Networks PA-Series is the network DLP feature, which we have not seen in any other firewall.
Project Engineer at IT Solution
Integrated threat intelligence has empowered my organization to adapt to threats by taking a lot of the burden off us; there's just no way we would see the same breadth of knowledge that a vendor or manufacturer would have.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
Operations Specialist - MX Operations at Bank Alfalah Limited
 

Categories and Ranking

Huawei NGFW
Ranking in Firewalls
37th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
Unified Threat Management (UTM) (13th)
Palo Alto Networks PA-Series
Ranking in Firewalls
19th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Firewalls category, the mindshare of Huawei NGFW is 1.0%, up from 1.0% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks PA-Series1.1%
Huawei NGFW1.0%
Other97.9%
Firewalls
 

Featured Reviews

VZ
Senior Manager Technology at CNS Engineering
GUI application allows for easy monitoring and analysis of potential intrusions but needs improvement in threat prevention signatures
Based on the threat prevention signatures, they need updates. They should add some machine learning features and Machine learning detection. In future releases, I would like to see improvements in CDR technology. Forcepoint is pitching CDR technology, which extends sandboxing. Configuring data on the console needs enhancement. Huawei also need to improve spam techniques and add a web application firewall. Currently, Huawei does not have a built-in web application firewall (WAF) like Fortinet does. Tools like SIEM, SOAR, and Tenable can be integrated, but they require additional setup and should be integrated via API. For external threat detection, using the TAXII or STIX protocol, would be an improvement over the current features.
Rohit Ghorpade - PeerSpot reviewer
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Identity-based perimeter control has improved security and supports reliable remote access
Currently, we are working with vendors such as Palo Alto Networks PA-Series, Cisco, Check Point, and Citrix. Palo Alto Networks PA-Series is a better firewall. Deep packet inspection and threat prevention basically comply with whatever traffic is incoming and outgoing through the firewall. I do not think anything improvement is required. The thing is that Palo Alto Networks PA-Series works mostly on a license-based model. If you want to utilize any feature, you have to purchase the license. For example, URL filtering requires a license purchase. It simplifies the implementation because LDAP server profile can be integrated. Basically, that simplifies the implementation of access rule or security policy.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
13%
Manufacturing Company
11%
Computer Software Company
8%
Comms Service Provider
9%
Computer Software Company
8%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise7
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Huawei NGFW?
The pricing is quite cheap compared to other NGFWs like Palo Alto or Cisco.
What needs improvement with Huawei NGFW?
Huawei should improve their threat intelligence. They need to have a more diversified platform and continuously update it with information from all vendors. Without diversified threat intelligence,...
What is your primary use case for Huawei NGFW?
I am working as a solution architect in my organization. Whenever we design a total network infrastructure, for ensuring the overall network security, we provide the firewall. If the client is aski...
What is your experience regarding pricing and costs for Palo Alto Networks PA-Series?
If we look at the features, then the price is good, but they do charge for the GlobalProtect VPNs. Overall, the pricing is good, but if they included GlobalProtect, it would be more valuable.
What needs improvement with Palo Alto Networks PA-Series?
There is room for improvement in Palo Alto Networks PA-Series in the areas where they can minimize applications and implement features that can be useful for us.
What is your primary use case for Palo Alto Networks PA-Series?
I am using Palo Alto Networks PA-Series to ensure protection and cybersecurity by preventing and implementing network security features to safeguard networks against threats and malware. I have to ...
 

Also Known As

Huawei USG Firewalls, USG9500 Series, USG6600 Series, USG6300 Series
No data available
 

Overview

 

Sample Customers

KMITL, Peking University
Information Not Available
Find out what your peers are saying about Huawei NGFW vs. Palo Alto Networks PA-Series and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.