Huawei Enterprise Routers and Prisma SD-WAN compete in the networking market, each targeting different user needs. Huawei Enterprise Routers are favored for their affordability and customer support, while Prisma SD-WAN stands out for its advanced features and higher performance justifying its higher price.
Features: Huawei Enterprise Routers are known for high-performance capabilities, extensive device compatibility, and strong security features. Prisma SD-WAN is recognized for seamless integration, advanced cloud-native capabilities, and comprehensive traffic management features.
Room for Improvement: Huawei Enterprise Routers could enhance their software update frequency, improve user training resources, and expand configuration flexibility. Prisma SD-WAN can benefit from better reporting tools, more flexible configuration options, and improved user documentation.
Ease of Deployment and Customer Service: Huawei Enterprise Routers offer a straightforward deployment process with notable customer service support. Prisma SD-WAN's deployment process is more complex, but users value the high-quality customer support provided throughout.
Pricing and ROI: Huawei Enterprise Routers are praised for being cost-effective with clear ROI. Prisma SD-WAN, although more expensive, is appreciated for long-term value and performance benefits.
They respond promptly and are good at finding issues.
Overall, I would rate their customer service or support around a four out of ten.
I am satisfied with Palo Alto's customer service and support.
Everything is managed by the service provider, Palo Alto Networks, allowing me to manage my infrastructure without overheads or extra costs to adapt the management infrastructure to the actual needs of the field.
I rate it a ten out of ten since we can easily scale by just paying for additional licenses as needed.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
Our engineers make the system appear stable through effective management.
Stability is high, I rate it 9.8 out of ten.
Prisma SD-WAN is an absolutely stable solution.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
If there were an option to extend management to other firewalls, users could perform staggered migrations.
We initially had challenges with AIOps, which was overwhelming, and could benefit from simplification or improved training.
The solution is not cost-effective for smaller environments and is more suitable for medium to large companies.
The price for Prisma is a bit high.
The product could be a bit cheaper for the services it provides.
By reducing the need for expensive internet connections, Prisma SD-WAN allows customers to achieve cost savings.
The biggest benefit for us is that we've seen a reduction in incidents.
Prisma SD-WAN allows 199 of our sites to use a Palo Alto internet breakout, providing resiliency by not requiring all sites to route traffic through our head office, commonly referred to as tromboning.
Simplify management, enable app-defined SD-WAN policies and deliver a secure, cloud-delivered branch today with the Industry’s first next-generation SD-WAN.
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