

Huawei Enterprise Routers and Prisma SD-WAN compete in the networking market, each targeting different user needs. Huawei Enterprise Routers are favored for their affordability and customer support, while Prisma SD-WAN stands out for its advanced features and higher performance justifying its higher price.
Features: Huawei Enterprise Routers are known for high-performance capabilities, extensive device compatibility, and strong security features. Prisma SD-WAN is recognized for seamless integration, advanced cloud-native capabilities, and comprehensive traffic management features.
Room for Improvement: Huawei Enterprise Routers could enhance their software update frequency, improve user training resources, and expand configuration flexibility. Prisma SD-WAN can benefit from better reporting tools, more flexible configuration options, and improved user documentation.
Ease of Deployment and Customer Service: Huawei Enterprise Routers offer a straightforward deployment process with notable customer service support. Prisma SD-WAN's deployment process is more complex, but users value the high-quality customer support provided throughout.
Pricing and ROI: Huawei Enterprise Routers are praised for being cost-effective with clear ROI. Prisma SD-WAN, although more expensive, is appreciated for long-term value and performance benefits.
Prisma SD-WAN helps reduce network costs.
They respond promptly and are good at finding issues.
I would rate the support at minimum eight plus.
Overall, I would rate their customer service or support around a four out of ten.
Everything is managed by the service provider, Palo Alto Networks, allowing me to manage my infrastructure without overheads or extra costs to adapt the management infrastructure to the actual needs of the field.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
I rate it a ten out of ten since we can easily scale by just paying for additional licenses as needed.
Our engineers make the system appear stable through effective management.
Prisma SD-WAN is an absolutely stable solution.
Stability is high, I rate it 9.8 out of ten.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
It would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls.
Regarding technical support, we do have good assistance.
The solution is not cost-effective for smaller environments and is more suitable for medium to large companies.
The product could be a bit cheaper for the services it provides.
The price for Prisma is a bit high.
By reducing the need for expensive internet connections, Prisma SD-WAN allows customers to achieve cost savings.
Prisma is a mature platform in terms of security.
When I have the centralized system, it's easier for users to access branches and manage all the firewalls in the branches.
| Product | Market Share (%) |
|---|---|
| Prisma SD-WAN | 5.4% |
| Huawei Enterprise Routers | 2.3% |
| Other | 92.3% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 8 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 13 |
Simplify management, enable app-defined SD-WAN policies and deliver a secure, cloud-delivered branch today with the Industry’s first next-generation SD-WAN.
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