

Zerto and NetApp SnapCenter compete in data protection and disaster recovery. Zerto leads in pricing and support, while NetApp SnapCenter is favored for its feature set and integration capabilities.
Features: Zerto offers continuous data protection, scalability, and simplicity. NetApp SnapCenter is valued for its comprehensive backup capabilities, high integration with NetApp storage systems, and support for multiple applications.
Room for Improvement: Zerto users mention improving support response times, and resource consumption. NetApp SnapCenter reviews suggest improvements in documentation and a more intuitive setup process.
Ease of Deployment and Customer Service: Zerto is praised for straightforward deployment and exceptional customer service. NetApp SnapCenter has a steeper learning curve and mixed feedback on support responsiveness.
Pricing and ROI: Zerto is considered cost-effective with high ROI due to minimal setup costs. NetApp SnapCenter, initially more expensive, provides significant ROI through extensive features and integration capabilities.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
The support from NetApp is very good, and I would rate it as ten points.
The technical support from NetApp is excellent.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
Even though we have used multiple products in the private cloud, with NetApp, we haven't found any glitches.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
It should be more user-friendly and easier for customers to use.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
The product is very stable and easy to install, which saves a significant amount of time during deployment.
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter.
| Product | Market Share (%) |
|---|---|
| HPE Zerto Software | 2.6% |
| NetApp SnapCenter | 0.7% |
| Other | 96.7% |


| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 86 |
| Large Enterprise | 193 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 12 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.