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HelpSystems GoAnywhere MFT vs IBM Sterling File Gateway comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between HelpSystems GoAnywhere MFT and IBM Sterling File Gateway based on real PeerSpot user reviews.

Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed HelpSystems GoAnywhere MFT vs. IBM Sterling File Gateway report (Updated: September 2022).
634,550 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The initial setup is largely straightforward.""We have a team called pro-mon and they monitor all the jobs for us. A single view for them makes it easy for them to monitor things.""We use Control-M for maintenance on our Oracle and SQL Server databases. It automates maintenance on packages, including standard procedures on the databases themselves, snapshots, checking integrity, verifying the RDBMS of the databases, etc. It ensures they aren't clogged and that they are running smoothly and that there aren't any jobs stuck, eating up the performance of the server or any of the CPU cores.""I find Control-M for SAP and Control-M for Informatica good. You can connect to the Linux or Windows servers, and you can run multiple jobs.""It is simple to create, integrate, and automate data pipelines and to ingest data from different platforms. It integrates well between platforms.""Control-M is useful to automate all critical and non-critical processes. Using Control-M, we can automate application workflows as well as file transfers involved in application workflows. We can also use it to run batches related to applications. Automating these processes reduces the RTO and RPO, which helps in the case of failures. It also helps us to identify bottlenecks and take corrective measures.""Control-M is excellent when it comes to building, scheduling, managing, and monitoring production workflows. Those workflows are of very high importance to our operations.""Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."

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"We like that GoAnywhere helps to centralize the exchange of data among our systems, employees, and customers.""All of it is valuable, but the most valuable would be the ability to release medical records without having a limitation for size and not having to deal with the fax machine.""It enabled us to allocate staff toward other work. All the time that we would have wasted worrying about this stuff and correcting problems is put into other parts of our job. That's one of the best things about it, is that we don't waste time on these projects. We just don't have to worry about them because it lets us know if there's a problem.""GoAnywhere makes it easy to move files around. We have quite a bit of information we have to transfer to around 300 different companies that require us to send data on a regular basis. If we did this manually, it would require several employees.""Transactions transfer in close to real time. Sometimes it takes a little bit of time because of the volume that we have, but the transactions transfer in seconds to the external platform.""If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth.""If it's dealing with SFTP or any kind of secure transfer, we don't hear about it. It's good. Everything works.""The SFTP and encryption functionality works well, and SFTP is the bulk of what we use."

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"I have found almost all the features valuable.""Very high functionality with the ability to plug in your own code."

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"The history module only contains a maximum of 10 days, but we would like to have access to more. For example, it would be helpful to have 30 days or two months of history available.""For installing or upgrading the PeopleSoft and SAP plugins, currently there is no way to do it via Control-M Configuration Manager. So, we are installing or upgrading the plugins, like PeopleSoft and SAP, manually. If BMC could provide an option via Control-M Configuration Manager to upgrade these plugins, it probably would reduce a lot of manual work as well as ease our work. This is one improvement that I personally want to see, because it would help our way of working.""Control-M doesn't have any dynamic reporting facilities or features.""An issue we have run into in our lower environments is that Control-M can log you out frequently.""Some of the features are not available. We were about to deploy the REST API, but we had some challenges. We had to use a third-party application. So, it should be improved in terms of integrating REST API jobs. That was something that was lacking. The customer was not that happy in terms of getting the desired output. So, we had to use a third-party application called Hangfire. We would like to have more videos on REST API integration, and we would like to have easy integration with the Control-M application through the REST API.""The infrastructure updates could use improvement. Some of the previous updates that we have run to get to version nineteen were troublesome. So, a more seamless upgrade path for the infrastructure components would be useful. I don't know if they have replaced that in version 20 or if version 20 has an easier path, but I would like to see the upgrade from one version to the next version be a little smoother.""The unifying features between Control-M for different platforms needs improvement. The scheduling options on the Control-M mainframe jobs are different than they are on our Linux server. There are a few differences here and there.""I think it's slightly expensive but at the same time it's a good product."

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"There's one persnickety issue about NAS permissions. That is a problem we have run into with GoAnywhere. I would like to see more focus on compatibility with/enforcement of user roles and access permissions across NAS, among other things. We have filed a couple of tickets on that in the past.""The process of adding a vendor is very easy. You just point and click. You create your job, schedule, and project, and off you go. You just need to know what the processes do when you add in a new job that runs daily and so on. For us, it is not a problem, but maybe the documentation on that could be a little more straightforward. We, however, have no problems figuring that out. It is pretty straightforward for us.""API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down.""When a monitor invokes a project to accomplish something, that gets logged as a job. I've had a little difficulty figuring out where to look to see the monitor's activities itself, to see if the monitor is having a problem. For instance, if an account on a secure FTP server has expired, the monitor that uses that account doesn't announce to us that it's having a problem. I want to work with them on this to get it fixed.""We are a little concerned because the maximum number of open connections allowed is 200, and we are pretty much maxed out... if they expanded the number of open connections allowed, we would be better off.""There are a number of built-in tasks in GoAnywhere. One, in particular, the write to CSV task, is slow. If you have, say, 100,000 records in your row set and you want to write them to a CSV file, it takes a long time. That definitely requires performance improvement.""The support could be enhanced a little bit... If the first echelon of support could say, 'Okay, you are trying to create a variable,' and could tell you what you have to do, that would be good.""The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved."

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"IBM is advising not to use the IT translate anymore but this is going to be an extra cost to the customer to use the alternative.""Too many features; UI is not good."

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Pricing and Cost Advice
  • "The cost is basically $100 a job, give or take."
  • "This is an area where it is a little difficult to work with BMC. They want to do licenses by job, which is what we have. For example, the simplest is to license by job, but they can also license by nodes. While the licensing is simple to use, it might not be the correct licensing model for the customer. It is okay because we want to license by job, which is something measurable. At the end of the day, licensing by job is the most important."
  • "The cost of the hardware is high. Because you need to license each job, it is costly."
  • "You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."
  • "Initially, our licensing model was based on the number of jobs per day. That caused some issues because we were restricted to a number. So at our renewal time we said, 'We want to convert from number of jobs to number of endpoints.' That cost us extra money but it gave us additional capabilities, without worrying about the number of jobs."
  • "BMC's price is based on the number of jobs."
  • "You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."
  • "There are human costs in addition to the standard pricing and licensing of this solution."
  • More Control-M Pricing and Cost Advice →

  • "For what we pay to GoAnywhere every year, we are getting a fantastic deal. From a dollar perspective, it provides very good value."
  • "The cost of GoAnywhere versus the value it brings to our data transfer operations is reasonable... The cost is relatively expensive but, back to the car analogy, that's to be expected with a Ferrari."
  • "I get the invoices, and its price is fine and appropriate. It is well priced. Even if it was double the price, we'd use it. For us, it is indispensable. We're not going to go anywhere else. There are no additional costs. Its licensing is good. There is just one charge that we get. That's it."
  • "To have a solution like this for the price we're paying makes it cheap. Considering the time that it has saved us, and considering the development that we don't need to do, such as connectors and handling servers, the price is really affordable."
  • "HelpSystems GoAnywhere MFT is very reasonably priced for the value it brings."
  • "GoAnywhere was the most attractively priced product that met our needs. In our PoC it really came down to MOVEit and GoAnywhere, and GoAnywhere's pricing was about 30 percent less."
  • "Compared to other tools it's less expensive."
  • "The cost was definitely within reason and it has definitely been worth the cost, based on how much we can automate. It has exceeded my expectations."
  • More HelpSystems GoAnywhere MFT Pricing and Cost Advice →

  • "There are two types of customer licenses, an annual preview license, and an ELA-based license. I have found the solution is priced well. However, they need to review the pricing model because if you look at any other competitors, such as GlobalSCAPE, they do pricing based on the components and what you select. With this solution you have a monolithic application which you need to buy, there is no component level price discount."
  • More IBM Sterling File Gateway Pricing and Cost Advice →

    Use our free recommendation engine to learn which Managed File Transfer (MFT) solutions are best for your needs.
    634,550 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful… more »
    Top Answer:Hi! I don't know the "Oracle DAC Scheduler", but I can say that in most competitive solutions Control-m stands out in… more »
    Top Answer:We have a better picture of our auditability. When someone comes to us, and asks for sources, "How did the deltas… more »
    Top Answer:Its speed is the most valuable because every integration used to take months with old SOA tools, integration buses, and… more »
    Top Answer:Its user interface can be improved. The current user interface is a little basic for some of the use cases. We have to… more »
    Top Answer:We are a partner of HelpSystems. They have a branch office in Argentina for all Latin American countries, and we work… more »
    Top Answer:I have found almost all the features valuable.
    Top Answer:There are two types of customer licenses, an annual preview license, and an ELA-based license. I have found the solution… more »
    Top Answer:IBM is advising not to use the IT translate anymore but this is going to be an extra cost to the customer to use the… more »
    Also Known As
    Control M
    GoAnywhere MFT, GoAnywhere Managed File Transfer,
    Learn More

    Control-M simplifies application and data workflow orchestration on premises or as a service. It makes it easy to build, define, schedule, manage, and monitor production workflows, ensuring visibility, reliability, and improving SLAs.

    • Accelerate new business applications into production—by embedding workflow orchestration into your CI/CD pipeline
    • Scale Dev and Ops collaboration, with a Jobs-as-Code approach
    • Simplify workflows across hybrid and multi-cloud environments with AWS, Azure and Google Cloud Platform integrations
    • Deliver data-driven outcomes faster, managing big data workflows in a scalable way
    • Take control of your file transfer operations with integrated, intelligent file movement and visibility

    GoAnywhere MFT is an award-winning managed file transfer software which streamlines, secures, and automates critical file transfers through a centralized enterprise-level solution. The software allows organizations to connect to internal and external systems and exchange encrypted data using industry-standard protocols (e.g. OpenPGP, AES, FTPS, SFTP, HTTPS, AS2, and GPG).

    This solution can save you time & money, improve security, and help meet compliance requirements.

    Key Features: 

     - Browser-to-browser or sever-to-server file transfer and encryption 

     - Security features to help meet HIPAA, PCI DSS, SOX, GDPR, and other compliance requirements

    - Cloud integration and hosted deployments

     - EDI X12 and EDIFACT file translation 

    - Secure file sharing, email, and collaboration 

    Securely manage transfer files with authentication, encryption and audit trails while you retain administrative control of data using a library of templates.

    Sterling File Gateway can help you increase secure and dependable file transfer with your trading partners. It consolidates disparate centers of file transfer activity and facilitates the security-rich exchange of file-based data over the Internet. It helps companies avoid the risk and operational issues that can result from using loosely controlled file-transfer servers.

    Learn more about Control-M
    Learn more about HelpSystems GoAnywhere MFT
    Learn more about IBM Sterling File Gateway
    Sample Customers
    CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
    McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
    Information Not Available
    Top Industries
    Financial Services Firm32%
    Computer Software Company13%
    Healthcare Company7%
    Financial Services Firm24%
    Computer Software Company21%
    Insurance Company9%
    Comms Service Provider7%
    Healthcare Company29%
    Wellness & Fitness Company19%
    Financial Services Firm10%
    Outsourcing Company5%
    Computer Software Company24%
    Financial Services Firm13%
    Comms Service Provider11%
    Financial Services Firm30%
    Computer Software Company17%
    Insurance Company10%
    Comms Service Provider6%
    Company Size
    Small Business12%
    Midsize Enterprise9%
    Large Enterprise79%
    Small Business13%
    Midsize Enterprise10%
    Large Enterprise78%
    Small Business26%
    Midsize Enterprise26%
    Large Enterprise48%
    Small Business16%
    Midsize Enterprise23%
    Large Enterprise61%
    Small Business11%
    Midsize Enterprise9%
    Large Enterprise80%
    Buyer's Guide
    HelpSystems GoAnywhere MFT vs. IBM Sterling File Gateway
    September 2022
    Find out what your peers are saying about HelpSystems GoAnywhere MFT vs. IBM Sterling File Gateway and other solutions. Updated: September 2022.
    634,550 professionals have used our research since 2012.

    HelpSystems GoAnywhere MFT is ranked 2nd in Managed File Transfer (MFT) with 16 reviews while IBM Sterling File Gateway is ranked 9th in Managed File Transfer (MFT) with 2 reviews. HelpSystems GoAnywhere MFT is rated 9.4, while IBM Sterling File Gateway is rated 5.6. The top reviewer of HelpSystems GoAnywhere MFT writes "Simplifies the movement of data to and from our IBM i system, saving us time and increasing productivity". On the other hand, the top reviewer of IBM Sterling File Gateway writes "Plenty of valuable features, reliable, and technical support helpful". HelpSystems GoAnywhere MFT is most compared with MOVEit, AWS Transfer for SFTP, BMC Control-M Managed File Transfer, Sterling Commerce Connect:Direct and ActiveBatch Workload Automation, whereas IBM Sterling File Gateway is most compared with AWS Transfer for SFTP, Sterling Commerce Connect:Direct, Aspera Managed File Transfer, BMC Control-M Managed File Transfer and SEEBURGER Business Integration Suite. See our HelpSystems GoAnywhere MFT vs. IBM Sterling File Gateway report.

    See our list of best Managed File Transfer (MFT) vendors.

    We monitor all Managed File Transfer (MFT) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.