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Heimdal Email Security vs IBM Safer Payments comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heimdal Email Security
Ranking in Fraud Detection and Prevention
72nd
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Email Security (62nd)
IBM Safer Payments
Ranking in Fraud Detection and Prevention
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Fraud Detection and Prevention category, the mindshare of Heimdal Email Security is 0.0%, down from 0.1% compared to the previous year. The mindshare of IBM Safer Payments is 3.3%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

Melvin Ong - PeerSpot reviewer
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…
Yurii Fedets - PeerSpot reviewer
Helps determine whether a transaction is correct or fraudulent
It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others. This allows for transaction analysis. Moreover, it's a highly adaptable solution that can integrate machine learning, both external and internal models, making it easy to implement. Compared to competitors, it's one of the easiest solutions to implement. The tool allows historical data to be leveraged within the system to train models without needing external systems. Secondly, it supports external modeling systems, enabling customers to create and train models outside the product and then integrate them into the system. This is useful for customers who utilize other machine learning and artificial intelligence systems alongside IBM Safer Payments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable and reliable."
"This feature has influenced my decision-making processes because IBM is a big player in this market, and we were looking for someone who could handle the number of transactions that we have, support us, and also had a local presence in the market."
"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others."
 

Cons

"The solution could be less expensive."
"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals."
"My experience with the initial setup of IBM Safer Payments was complex. It was complex because without pre-built-in templates, you need to build integration with different systems."
 

Pricing and Cost Advice

Information not available
"I rate the solution's pricing a seven out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
46%
Computer Software Company
15%
Manufacturing Company
6%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What needs improvement with IBM Safer Payments?
I haven't looked at IBM Safer Payments in that detail, so I wouldn't be able to answer what areas need to be improved or enhanced. I would suggest improving the integration because given that IBM S...
What is your primary use case for IBM Safer Payments?
My usual use cases for IBM Safer Payments involved real-time fraud monitoring of near real-time, not real-time, near real-time fraud monitoring on debit and credit cards, as well as mobile and inte...
 

Also Known As

MailSentry
No data available
 

Overview

 

Sample Customers

Brother, Symbion, CPH West
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