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HCL Workload Automation vs UiPath Orchestrator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
HCL Workload Automation
Ranking in Workload Automation
12th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
UiPath Orchestrator
Ranking in Workload Automation
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of HCL Workload Automation is 2.0%, down from 2.4% compared to the previous year. The mindshare of UiPath Orchestrator is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.6%
UiPath Orchestrator1.1%
HCL Workload Automation2.0%
Other94.3%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
reviewer2783334 - PeerSpot reviewer
SME at a computer software company with 5,001-10,000 employees
Automation has streamlined critical workloads and has reduced manual reporting efforts
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user. We do not have many complaints, but I believe there is some slowness, which may be due to network connectivity. However, in some cases, we do experience lag in the TDWC console, which I think needs to be considered for improvement to speed up the end-user console. As of now, I do not have much clarity on any additional features that I would like to see included in HCL Workload Automation in the future or any functionality that requires enhancement at the moment.
Manikandan Ramanujam - PeerSpot reviewer
Senior Software QA Engineer at Promantus India Pvt Ltd
Have managed deployments with minimal hiccups and simplified job scheduling through intuitive interface
Scheduling and running jobs is valuable because it simplifies automation. You just need to connect the bot and you can run it easily. For example, with Selenium automation, I tried Automation Anywhere, but I did not see many packages available in Automation Anywhere. Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best. Another valuable feature is the ability to give access to people in UiPath Orchestrator at the organization level. They can log in and see the information themselves, which provides transparency to the people and helps with visibility.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"The built-in triggers are great."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"The most valuable aspect of JAMS is its robustness."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"HCL Workload Automation is more stable and secure, helping to avoid incidents and meet SLAs, making it a dependable tool."
"We have good features, good utility, and excellent feedback from all our stakeholders and end users."
"Easy to set up, it doesn't require a lot."
"The scalability of HCL Workload Automation is essentially limitless, as I have worked with corporations running over a million flows per day without performance issues when scaling according to HCL's documentation."
"The platform serves as a valuable tool for orchestrating solutions within an organization."
"The tool's most valuable feature is reporting. Being on the business side, I need to report on the efficiency and the business case scenarios we build upon for the RPA. I need to find and analyze the relevant data."
"The product helps to monitor our automation process and keep statistics. When not dealing with just one process, we utilize the business process. From there, we obtain the necessary answers, and the robot completes the process accordingly. We keep on improving our processes to become more effective. Hence, we start with a small process."
"UiPath Orchestration works effectively in deploying, scheduling, and running automated bots across different environments."
"The support team is very responsive and effective in resolving issues promptly."
"The reporting features are good."
"Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes."
"Assets and logs are valuable."
 

Cons

"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"The product does not allow the users to cut and paste the job names from the screen."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"For increasing infrastructure or adding users, while the application is good, I do not think its current capability can handle the large volume of scripts at HDFC because critical applications require high performance when many scripts are running at night."
"In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user."
"The interface needs some improvements."
"To improve HCL Workload Automation, I recommend focusing more on testing new features before release, as the aggressive roadmap has resulted in some features not being properly tested and working as expected."
"UiPath Orchestrator is sometimes a bit clunky, and a few things don't work in the tool as they should."
"Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this."
"The major issue is with the application according to the new version of the UI."
"It's a bit difficult to connect to the licenses."
"It takes us time to understand the process before we can publish it. Its pricing needs to be lower, and there needs to be a centralized dashboard."
"The product must conduct more promotional activities and webinars."
"One of the significant challenges we've encountered with UiPath Orchestrator is the frequent and rapid changes in the tool's interface and functionality."
"UiPath basic support has some limitations, however, the premium support levels provide more convenient coverage & response times."
 

Pricing and Cost Advice

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
"This is a good product at a fair price."
"The pricing is reasonable."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
Information not available
"The product is quite expensive."
"I rate UiPath Orchestrator's pricing a six out of ten."
"The product has reasonable pricing."
"The products are available for free on the cloud, and even it is the same to a certain extent for the on-premises version. The pricing is included as a part of the license of the robot from UiPath."
"The pricing seems reasonable based on project requirements."
"UiPath Orchestrator is an expensive tool to implement."
"The product’s pricing is competitive."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
20%
Manufacturing Company
9%
Insurance Company
9%
Recreational Facilities/Services Company
6%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
10%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What needs improvement with HCL Workload Automation?
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end us...
What is your primary use case for HCL Workload Automation?
I use HCL Workload Automation for several use cases. In 2022, we had a migration where we needed to upgrade from 9.4 ...
What advice do you have for others considering HCL Workload Automation?
Regarding the impact of using HCL Workload Automation on reducing human error in operations, there is a checkpoint fe...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both at...
What is your experience regarding pricing and costs for UiPath Orchestrator?
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are...
What needs improvement with UiPath Orchestrator?
At the account level, I think UiPath Orchestrator could provide some additional options. The account setup and organi...
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
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Find out what your peers are saying about HCL Workload Automation vs. UiPath Orchestrator and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.