

Umbrella and Harness compete in cloud management and continuous integration. While users value Umbrella for pricing and support, Harness leads with its feature set, suggesting it offers more value despite higher costs.
Features: Umbrella provides comprehensive security solutions including advanced threat intelligence, secure web gateways, and network control. Harness offers automated continuous delivery, seamless cloud integration, and enhanced deployment speed.
Ease of Deployment and Customer Service: Umbrella has easy integration with existing infrastructure and responsive customer service. Harness's complex deployment is supported by detailed documentation and strong technical support.
Pricing and ROI: Umbrella has competitive pricing with a simple cost structure, offering good ROI in security. Harness, despite higher initial costs, delivers long-term savings due to efficient deployment and operations, resulting in higher ROI.
The biggest ROI comes from faster software delivery and improved engineering productivity.
By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time.
With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.
We have seen a significant return on investment, which I mentioned earlier in the data.
We have seen an approximate ROI of around 231% over three years.
Setup was an expensive product to deploy, but worth it.
We have rarely faced issues with Harness tech support.
We have not faced any customer support issues, with tickets resolved in less than a four-day SLA.
I have not required extensive customer support involvement, as the documentation is well-structured.
I can reach them anytime for any problem I am having in my environment, and they provide great support with minimum downtime for any problem I may have.
They resolved the concern within an hour.
Our entire organization uses it with hundreds of applications, and it supports this scale effectively.
It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.
It handles increasing complexity in deployment pipelines and maintains high release frequency without any issues.
Umbrella has definitely handled our organizational growth perfectly.
Its scalability is good, as it was able to be scaled to our whole organization from the get-go.
Umbrella is a highly scalable product, as you can deploy as many agents as you want.
Deployment pipelines, rollback systems, and performance reliability have been excellent even during high deployment activity.
Harness is completely stable, and we are using it in production without facing any stability issues at all.
We have rarely faced issues with Harness tech support.
Umbrella is definitely a scalable and stable solution.
To my knowledge, everything went well when I was using that technology.
There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code.
Improved documentation and onboarding tutorials would help accelerate adoption.
One key area for improvement is simplifying the onboarding of new users; the reduction of platform complexity will help new users understand how all components interact, which feels initially very difficult.
There is no downtime or challenges.
Umbrella can be improved with easier migration and easier deployment.
If they have a dedicated feature where, even after connecting to a VPN, the Umbrella roaming client should be online and it should be able to detect and follow whatever policy is applied, that would make for no confusion.
From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology.
However, once Harness was fully integrated into our workflow, the operational benefits became clear, justifying the investment for our use case, despite the slightly higher cost for smaller teams.
The cost compared to other solutions is really cheap.
Umbrella is a high-enterprise cost product, so one should look at their budget before implementing this solution.
On a scale of one to ten, I would rate Umbrella an eight because the deployment and the ease of use can always be improved, but the actual product itself is pretty well done.
Harness uses AI to suggest errors in case of deployment failures.
The platform also supports cloud-native environments and Kubernetes deployments, making pipeline management easier, and its automation capabilities significantly improve speed and reliability.
The unified platform through Harness is extremely valuable because it has reduced our tool sprawl; instead of maintaining separate CI/CD, feature flagging, and verification tools, we can now manage everything effectively.
Umbrella has positively impacted my organization by allowing our IT team to know that our users and our remote locations are having safe traffic.
The most important aspect for me is FinOps and cost allocation, which helps us track spends by business unit, customers, features, or Kubernetes namespace, which helps us save on costs and generate revenue metrics for accountability and transparency.
The best features Umbrella offers are web DNS filtering, website filtering, and it has better insight and visibility of what applications users are working on.
| Product | Mindshare (%) |
|---|---|
| Harness | 2.2% |
| Umbrella | 0.7% |
| Other | 97.1% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
Harness offers a comprehensive toolset for automating deployment processes and enhancing software update efficiency. It's lauded for its CI/CD capabilities, feature flagging, and real-time deployment monitoring. Key features include an intuitive UI, secret management, and robust rollback functionalities, all contributing to improved productivity and reduced errors in DevOps environments.
Umbrella offers a comprehensive suite designed to enhance security management across digital landscapes with precision. By effectively mitigating risks, it provides robust protection tailored to meet specific requirements.
Umbrella stands out with its potent ability to streamline risk management through advanced threat intelligence and adaptive security measures. It incorporates state-of-the-art technology that identifies and neutralizes threats before they impact critical infrastructures. Its flexibility allows easy customization, ensuring its features align with the demands of each user. Through seamless integration with existing systems, Umbrella maximizes productivity and fortifies security protocols without disrupting operations.
What features define Umbrella's effectiveness?In specific industries like finance and healthcare, Umbrella is implemented to safeguard sensitive data and maintain confidentiality. Each sector benefits from tailored features that cater to its unique security challenges, ensuring reliable protection against evolving threats.
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