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Harness vs Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Harness enhanced deployment efficiency and error reduction, yielding significant ROI through automation and AI-driven cost-saving strategies.
Sentiment score
4.6
Umbrella achieved a 231% ROI over three years, boosting productivity and security despite high setup costs.
The AI features that they have and with which we can rewrite the pipeline and troubleshoot issues significantly saved time.
Cloud Architect at a outsourcing company with 51-200 employees
By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time.
Technical Associate at ZS
With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.
Software Engineer at Citi
The platform has helped reduce security risk by proactively blocking malicious websites, phishing attempts, and other threats at the DNS layer before they reach the end users.
System Administrator at Relay Human Cloud
We have seen a significant return on investment, which I mentioned earlier in the data.
Head Of Business Finance at Zensar Technologies
We have seen an approximate ROI of around 231% over three years.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.7
Harness offers reliable, responsive customer service and well-structured documentation, providing efficient issue resolution and high user satisfaction.
Sentiment score
5.1
Cisco's customer service is highly praised for its responsiveness, effectiveness, and user-friendly support portal, ensuring no end-user complaints.
We have rarely faced issues with Harness tech support.
IT Analyst | Aws Cloud Ops | Dev Ops | Fin Ops at Tata Consultancy
We have not faced any customer support issues, with tickets resolved in less than a four-day SLA.
Quality Engineering Lead at a logistics company with 51-200 employees
There was an instance when I faced issues with third-party plugins, and after raising a support ticket, they responded in a few hours with a documentation link that resolved my issue.
Senior Software Engineer 2 at Porch
I can reach them anytime for any problem I am having in my environment, and they provide great support with minimum downtime for any problem I may have.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Cisco Umbrella's customer support is very good, and the product itself is supported by strong customer service.
Cyber Security Engineer at CNS Engineering
I rate the customer support of Umbrella 10 out of 10.
Product Manager at Frontier Business systems
 

Scalability Issues

Sentiment score
7.5
Harness effectively scales SaaS environments, supports complex workflows, but may face stability issues with simultaneous service integrations.
Sentiment score
5.5
Umbrella offers scalable, cloud-based security, allowing seamless expansion for businesses of any size with minimal infrastructure changes.
Our entire organization uses it with hundreds of applications, and it supports this scale effectively.
Senior Software Engineer at a financial services firm with 10,001+ employees
It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.
Technical Associate at ZS
When I integrated Harness to more than 20 applications in one place, it becomes less stable.
Software Engineer at Citi
Since it is a cloud-delivered service, it can support a growing number of users, devices, and locations without requiring significant on-premises infrastructure.
Data Security Consultant at a tech vendor with 10,001+ employees
Umbrella has definitely handled our organizational growth perfectly.
Head Of Business Finance at Zensar Technologies
Umbrella's scalability is very much flexible as you just buy a license and you can scale as much as you want.
Product Manager at Frontier Business systems
 

Stability Issues

Sentiment score
8.1
Harness is considered stable and reliable, although integration with many applications may occasionally affect stability.
Sentiment score
8.2
Umbrella offers high stability, quick issue resolution, blocks harmful URLs, and is favored for its dependable performance in various conditions.
Harness is completely stable, and we are using it in production without facing any stability issues at all.
Quality Engineering Lead at a logistics company with 51-200 employees
We have rarely faced issues with Harness tech support.
IT Analyst | Aws Cloud Ops | Dev Ops | Fin Ops at Tata Consultancy
Harness is decently stable.
Technical Associate at ZS
Umbrella is definitely a scalable and stable solution.
Head Of Business Finance at Zensar Technologies
Umbrella has taken action by preventing and blocking access.
specialty cybersecurity at a tech vendor with 10,001+ employees
To my knowledge, everything went well when I was using that technology.
Field on-site engineer at a manufacturing company with 10,001+ employees
 

Room For Improvement

Simplify configuration, improve UI, expand features, clarify pricing, and enhance security to improve accessibility and functionality for smaller teams.
Umbrella faces challenges in features, costs, integration, reporting, AI transparency, Linux support, migration, deployment, and user experience.
There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code.
Technical Associate at ZS
Improved documentation and onboarding tutorials would help accelerate adoption.
Cloud Platform at Futurescape
Harness can be improved by providing more clarity on the credits it issues for Harness Cloud, as it has a tiered pricing structure involving license and credit costs, which can get confusing.
Quality Engineering Lead at a logistics company with 51-200 employees
There is no downtime or challenges.
Head Of Business Finance at Zensar Technologies
Umbrella's strong DNS layer security helps block malware, phishing, ransomware, and malicious domains through centralized policy management.
System Administrator at Relay Human Cloud
If Cisco can enhance integration breadth and policy flexibility, it would alleviate frustrations for teams managing a hybrid multi-vendor environment.
Network Security Engineer at Syndicateinfo solution
 

Setup Cost

Harness pricing is higher than open-source but justified by benefits, with room for improvement in licensing cost noted.
Umbrella offers transparent pricing and flexible licensing with value in security, easing deployment and procurement via AWS Marketplace.
From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology.
Technical Associate at ZS
The licensing cost is a little bit too high.
Cloud Architect at a outsourcing company with 51-200 employees
The cost compared to other solutions is really cheap.
Head Of Business Finance at Zensar Technologies
Umbrella is a high-enterprise cost product, so one should look at their budget before implementing this solution.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Although Umbrella may be priced higher, the security features, centralized management, threat protection, and ease of deployment provide good value for the investment.
System Administrator at Relay Human Cloud
 

Valuable Features

Harness simplifies CI/CD automation with AI-driven processes, enhancing deployment speed and reliability while reducing risks and manual effort.
Umbrella enhances cybersecurity with DNS security, blocking threats while offering quick deployment, seamless integration, and cost savings.
Harness uses AI to suggest errors in case of deployment failures.
Senior Software Engineer at a financial services firm with 10,001+ employees
The platform also supports cloud-native environments and Kubernetes deployments, making pipeline management easier, and its automation capabilities significantly improve speed and reliability.
Cloud Platform at Futurescape
If something goes wrong, I can use AI troubleshooting to build or test my fails and analyze the logs, suggesting the fixes.
Cloud Architect at a outsourcing company with 51-200 employees
Umbrella has positively impacted my organization by allowing our IT team to know that our users and our remote locations are having safe traffic.
Managing Director
I am able to achieve almost net zero incidents.
Product Manager at Frontier Business systems
The platform effectively leverages threat intelligence and automated analysis to identify and block malicious domains, phishing attempts, and emergency cyber threats.
System Administrator at Relay Human Cloud
 

Categories and Ranking

Harness
Ranking in Cloud Cost Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Build Automation (5th), Static Application Security Testing (SAST) (6th), Feature Management (1st)
Umbrella
Ranking in Cloud Cost Management
6th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Cloud Cost Management category, the mindshare of Harness is 2.2%, down from 2.2% compared to the previous year. The mindshare of Umbrella is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Cost Management Mindshare Distribution
ProductMindshare (%)
Harness2.2%
Umbrella0.8%
Other97.0%
Cloud Cost Management
 

Featured Reviews

MK
Technical Associate at ZS
Templatized pipelines have improved efficiency while limitations in code-based development remain
Harness UI can do a lot of good things. Harness's UI should not feel very complicated. At the current stage, it feels very commercialized and compared to other platforms such as Argo CD or Jenkins, which feel much more lively and much more simple. Infrastructure as code or pipeline as code is something that Harness severely lacks. There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code. Pipeline as code is definitely one of the disadvantages when it comes to Harness. Additionally, the entire platform feels very commercialized, which is something that a lot of developers, especially open-source enthusiasts, might not appreciate even within the organization. One of the very important key factors I observed was that there is no way to execute nested pipelines, which means that we cannot execute child pipelines within child pipelines and child pipelines even within those child pipelines. There is no way to execute nested pipeline execution, which may or may not be required based on the use case, but it is definitely one of those features that I wish the platform had.
Srivathsanr R. - PeerSpot reviewer
Head Of Business Finance at Zensar Technologies
Gained clearer financial governance and have improved cloud cost visibility and forecasting
I do not feel that anything needs to be changed. Umbrella is solving the purpose and is on point. The UI is intuitive and user-friendly. The learning curve is very easy. The features provided are on point. There is no downtime or challenges, and it is easy to learn and easy to use. In total, I do not feel that improvement is needed as per our organizational use case. Maybe for other organizations, they might have some suggestions, but for our organization specifically, I do not feel that they are lacking somewhere. It is already providing us the best thing. Almost everything is working as we expect. Small things we do not always point out. I feel that it works well and we do not have such problems with them specifically.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
7%
Outsourcing Company
5%
Computer Software Company
15%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise11
 

Questions from the Community

What needs improvement with Harness?
There are some UI components that can be improved. The needed UI improvements include more graphs, more history, the ability to create pipelines through the UI, and more interactions, with UI compo...
What is your primary use case for Harness?
My main use case for Harness is to create pipelines, deploy applications, and manage security pipelines. I use Harness to deploy applications to EC2 instances and Kubernetes instances, and I create...
What advice do you have for others considering Harness?
My advice for others looking into using Harness is to use AI capabilities, create pipelines, and then use it to deploy. Harness is a good tool. I would rate this review a nine out of ten.
What is your experience regarding pricing and costs for Umbrella?
My experience with pricing, setup costs, and licensing is neutral; it is not too good or bad, but reasonable for the market. Licensing is based on headcount in our organization, but now we need to ...
What needs improvement with Umbrella?
While Umbrella provides good visibility, reporting and dashboard customization could be improved by being more flexible, especially for management and compliance reporting. When a domain is blocked...
What is your primary use case for Umbrella?
My main use case for Umbrella involves whitelisting and blacklisting of URLs. I want to provide feedback on Umbrella as it functions. Umbrella provides strong DNS layer security and blocks maliciou...
 

Comparisons

 

Also Known As

Armory
Anodot
 

Overview

 

Sample Customers

Linedata, Openbank, Home Depot, Advanced
Rubicon, Microsoft, Credit Karma, LivePerson, AOL, Vroom, Outfit7, Telit, NetSeer, Wix, Inneractive, EyeView, Etoro
Find out what your peers are saying about Harness vs. Umbrella and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.