No more typing reviews! Try our Samantha, our new voice AI agent.

Gupshup vs Jamf School comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gupshup
Ranking in AI Customer Experience Personalization
6th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Customer Communications Management (CCM) (2nd), Conversation Intelligence Software (3rd), AI Customer Support (4th), AI Sales & Marketing (6th)
Jamf School
Ranking in AI Customer Experience Personalization
16th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (6th)
 

Mindshare comparison

As of July 2026, in the AI Customer Experience Personalization category, the mindshare of Gupshup is 0.9%. The mindshare of Jamf School is 1.4%, down from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Gupshup0.9%
Jamf School1.4%
Other97.7%
AI Customer Experience Personalization
 

Featured Reviews

Jaspreet k - PeerSpot reviewer
Head of development at Flash
Improving customer engagement has transformed how our AI chatbots drive conversational sales
I do not feel that Gupshup needs any improvement. It is an absolute solution, and I believe they do not need improvements in UI, UX, customer support, product visibility, or learning curve. Everything is very detailed, and I feel it is the best in this segment. I do not have any suggestions for improvement. I do see advancements of AI and ML in the upcoming years as a potential area for Gupshup to focus on further. I am witnessing new LLM and models emerging in the industry daily, so naturally, I think the AI agents could be improved. Beyond that, I do not feel anything else is needed as an improvement.
reviewer2865237 - PeerSpot reviewer
Applications Analyst at a healthcare company with 1,001-5,000 employees
Centralized classroom management has created secure, focused digital learning with zero-touch updates
Jamf School is so easy to use. Perhaps because I have been in the technology field for so long, it did not take a lot of training, and the training that Jamf does is amazing. The documentation and behind-the-scenes support is great. There is not really much I would say I would want to see improved. If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer. If there was something they could do a little bit more to allow those that do have the capabilities to do some of that, that might be useful. It is also that Jamf School is mostly an Apple-first platform, but as our campuses are growing and more Chromebooks are becoming available, it would be nice if Jamf School was as good with the other platforms versus just Apple products. Regarding app requests within Jamf School, I would appreciate it if there was something in there that would make it easier for the teachers to request apps more effortlessly. Instead of back-and-forth emails, if there was a direct feature for a teacher's app request, it would help. We have not really used that very much. Teachers can browse it, and maybe we are just not using it to the greatest ability, but as long as that app request feature was very easy for teachers to use, we would get more app requests quickly instead of them having to create help tickets.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gupshup has positively impacted my organization by helping me increase the user base from an existing point of view from zero to 0.6x in a span of three months."
"In my experience, the best features Gupshup offers include the ability for a user with no prior knowledge of code to also use this platform if they are creative."
"I believe Gupshup is one of the best services that I have used for sending notifications, and I totally trust it."
"Gupshup is doing a good job in terms of accuracy and reliability, and they can keep doing so."
"My main use case with Gupshup was flawless; it was very user-friendly, and I personally loved using it."
"At BookMyShow, I typically achieved delivery rates above 95%, read rates between 60 to 80%, and click-through rates noticeably higher than other comparable tools."
"Gupshup has impacted my organization very positively; it is a good platform, very reliable, and this is the first platform that we have used where we did not feel any need to switch over to any competitor because Gupshup is everything it markets itself to be."
"Gupshup has positively impacted my organization by helping me achieve a lower customer acquisition cost than another BSP."
"Jamf School has positively impacted my organization by reducing the hands-on touch of all the devices in all the classrooms, allowing our teachers to do more instruction, keeping students safe and focused, and giving them a more efficient learning space with exactly the educational apps they need when they need them."
"The overall usage is the most valuable, and it's a clear upgrade from our previous system."
"The solution protects all our Apple products like iPads and MacBooks."
"Jamf School has achieved 70 to 90% time savings through automated enrollment and Wi-Fi certificates, which represents 90% less time on provisioning and ongoing device management."
"It was straightforward to initially deploy it."
"Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices."
"The most valuable features of Jamf School are exceptional, as it is amazing to manage the entire iPad fleet while pushing applications and controlling student safety, which is a concern we take seriously."
 

Cons

"I think Gupshup could be improved with online support or WhatsApp support so that we can talk directly with an agent, instead of working only by email."
"My feedback regarding Gupshup is that during the DLT setting of IDs in the SMS and WhatsApp section, whatever is written in the portal has to be precise."
"The main thing the support team should do is give immediate resolution, not take a day or two or three days."
"Gupshup could be improved by adding more selection of templates."
"If I suggest an improvement, I would desire to see deeper analytics."
"I remember that I was trying to get the webhooks about account information, and I had trouble finding in the documentation how I could receive webhooks about the account, such as when we have an account that could be blocked or when the limit of messages might be erased."
"Gupshup can be improved in terms of the UI and the design of the particular model."
"I think their customer support needs to be improved as they have a very slow response time and lack local support, especially in Indonesia."
"There is room for improvement with the security aspects, like scripting."
"Having everything centralized would be a preferable update."
"If you start the system update in Jamf School, you cannot stop it."
"Jamf Safe Internet also needs some improvement because it is very technical."
"If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer."
"The product must improve its price."
 

Pricing and Cost Advice

Information not available
"Jamf School is an expensive solution."
report
Use our free recommendation engine to learn which AI Customer Experience Personalization solutions are best for your needs.
902,894 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
26%
Construction Company
16%
University
11%
Comms Service Provider
9%
Manufacturing Company
18%
Educational Organization
10%
Construction Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Gupshup?
Regarding the metering and billing experience, I feel that Gupshup has provided me exceptional results. The payment plans and model for paying directly were not expensive at all. I am essentially a...
What needs improvement with Gupshup?
I do not feel that Gupshup needs any improvement. It is an absolute solution, and I believe they do not need improvements in UI, UX, customer support, product visibility, or learning curve. Everyth...
What is your primary use case for Gupshup?
I have been using Gupshup for the last four years in the organization for SMS API management. Gupshup serves as a provider for the API, helping us to get the OTPs and the omnichannel transactional ...
What needs improvement with Jamf School?
Similar to Jamf Protect, AI capabilities would be an amazing addition. Jamf Safe Internet also needs some improvement because it is very technical. We are currently blocking websites based on URLs,...
What is your primary use case for Jamf School?
We already have Jamf School and are managing all of our iPads, with approximately 300 iPads under management. We attempted to push the Classroom and Teacher apps, but the additional workload on tea...
What advice do you have for others considering Jamf School?
We pay for the whole bundle within Jamf School, Pro, and Jamf Protect bundle as well, which is one bundle for all entire products. I doubt Jamf School is popular in my region, as we are one of the ...
 

Comparisons

 

Overview

Find out what your peers are saying about Gupshup vs. Jamf School and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.