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Gupshup vs Jamf for Mac comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gupshup
Ranking in AI Customer Experience Personalization
8th
Average Rating
8.4
Number of Reviews
14
Ranking in other categories
Customer Communications Management (CCM) (2nd), Conversation Intelligence Software (3rd), AI Customer Support (6th), AI Sales & Marketing (6th)
Jamf for Mac
Ranking in AI Customer Experience Personalization
30th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sanket Dofe - PeerSpot reviewer
Senior Software Engineer at Wynisco
Partner program has reduced messaging costs and now supports reliable, large scale communication
I believe Gupshup could improve in several areas. Since our partnership involves working at scale for multiple WhatsApp Business API numbers over their infrastructure, I noticed that Gupshup also provides WhatsApp Business API for single consumers, which I saw on their website and documentation. They charge additionally per message or template message on top of the actual WhatsApp Business APIs messaging rate. For example, sending a WhatsApp marketing template costs around $1.50, and Gupshup adds their own service fee per message, around 20 to 30 cents. For a single consumer working at scale and sending thousands of messages daily, this can become concerning. They should implement a solution where it could be a one-off payment instead of per message payment, allowing single consumers to leverage their service better. What would make it a 10? A better engineering team that solves problems and knows the ins and outs instead of just doing patch fixes would be ideal for me. Being a tech-focused person, I believe the system we rely on should be totally reliable and the people working on it should be reliable as well.
Karsh Trivedi - PeerSpot reviewer
Security Engineer at Payatu
Self-service access has reduced support tickets and improves secure remote management
The best feature I appreciate about Jamf for Mac is the self-service portal. The self-service portal is a collection of administrative tasks that a user can complete when they want or how they want, which helps me and my users. It does not require an IT or security person to intervene every time, and it functions as a just-in-time activation of a particular rule. For example, if a user needs admin privileges for thirty minutes to install a program, the self-service portal can accomplish that easily, so an IT person does not have to be present every time software installation is needed. The remote wipe and remote lock features are also very good, as they secure the endpoint quite well. The integration with Apple Business Manager is seamless and works very well. Jamf for Mac has positively impacted my organization by making the installation and management of my user base and endpoints quite easy and effective. Jamf for Mac has saved me time, improved security, and reduced the number of support tickets. It has made my life easier by managing Mac endpoints on a remote basis, significantly reducing my support tickets, and increasing my visibility from a security perspective. I can obtain audit logs from Jamf to track user activities. The Jamf dashboard gives me a complete overview and inventory of whatever services are running or whatever applications are installed on an endpoint, which makes my life significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gupshup has positively impacted my organization in multiple ways, significantly impacting the bottom line and providing an overall return through the WhatsApp automation report showing around 398 percent on investment over a three-year period."
"Gupshup is doing a good job in terms of accuracy and reliability, and they can keep doing so."
"I believe Gupshup is one of the best services that I have used for sending notifications, and I totally trust it."
"We have achieved a 97 to 98 percent successful delivery rate for business-critical OTPs and transactional notifications."
"In my experience, the best features Gupshup offers include the ability for a user with no prior knowledge of code to also use this platform if they are creative."
"Gupshup has positively impacted my organization by helping me achieve a lower customer acquisition cost than another BSP."
"I believe Gupshup has made the process of integrating WhatsApp for customers more agile."
"At BookMyShow, I typically achieved delivery rates above 95%, read rates between 60 to 80%, and click-through rates noticeably higher than other comparable tools."
"Jamf for Mac has two features recently added: compliance and blueprint."
"Jamf for Mac has positively impacted my organization by making the installation and management of my user base and endpoints quite easy and effective."
 

Cons

"My feedback regarding Gupshup is that during the DLT setting of IDs in the SMS and WhatsApp section, whatever is written in the portal has to be precise."
"What would make it a 10? A better engineering team that solves problems and knows the ins and outs instead of just doing patch fixes would be ideal for me."
"I remember that I was trying to get the webhooks about account information, and I had trouble finding in the documentation how I could receive webhooks about the account, such as when we have an account that could be blocked or when the limit of messages might be erased."
"If I suggest an improvement, I would desire to see deeper analytics."
"I think their customer support needs to be improved as they have a very slow response time and lack local support, especially in Indonesia."
"I think Gupshup could be improved with online support or WhatsApp support so that we can talk directly with an agent, instead of working only by email."
"Gupshup can be improved in terms of the UI and the design of the particular model."
"Sometimes it stays in the pending part and it might not get approval from the Meta side, so that is one thing which needs to be improved."
"The integration with identity federation portals or IAM tools such as Okta can be improved."
"Another big issue for us is that when I have updated macOS from the software update, I cannot see the progress of how many systems are going to install for macOS."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Construction Company
13%
Comms Service Provider
12%
University
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Gupshup?
The pricing part was taken care of by the finance team, so we do not have any idea about the pricing part.
What needs improvement with Gupshup?
One thing I feel is that creating a template takes a bit of time for us. After creation, the approval part takes time. Sometimes it stays in the pending part and it might not get approval from the ...
What is your primary use case for Gupshup?
I have been using Gupshup since the beginning of my journey with GITAM for communications. It helped me in sending all WhatsApp bulk messages to all targeted students and parents. The main purpose ...
What needs improvement with Jamf for Mac?
The integration with identity federation portals or IAM tools such as Okta can be improved. A specific issue I encountered was that I had to manually sync Okta passwords to Jamf passwords to enable...
What is your primary use case for Jamf for Mac?
My main use case for Jamf for Mac is to manage my Mac endpoints and provide the MDM solution to cover my Apple MacBooks. I use Jamf for Mac to secure my endpoint and apply MDM policies such as secu...
What advice do you have for others considering Jamf for Mac?
My advice to others looking into using Jamf for Mac is that if you are using any other identity providers for your daily login logouts, I would prefer to keep in mind that it requires manual connec...
 

Comparisons

No data available
 

Overview

Find out what your peers are saying about Gupshup vs. Jamf for Mac and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.