We performed a comparison between Grooper and OpenText Intelligent Capture based on real PeerSpot user reviews.
Find out what your peers are saying about ABBYY, Automation Anywhere, UiPath and others in Intelligent Document Processing (IDP)."Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."
"The user interface is easy to use, and the flexibility is noteworthy."
"Lexicons where the key vocabulary can be inputted it is very helpful."
"There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The solution is very powerful because it allows for custom scripting."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."
"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."
"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."
"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"The setup is medium complexity."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
Earn 20 points
Grooper is ranked 21st in Intelligent Document Processing (IDP) while OpenText Intelligent Capture is ranked 7th in Intelligent Document Processing (IDP) with 7 reviews. Grooper is rated 8.6, while OpenText Intelligent Capture is rated 8.2. The top reviewer of Grooper writes "Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use". On the other hand, the top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". Grooper is most compared with , whereas OpenText Intelligent Capture is most compared with ABBYY Vantage, Tungsten TotalAgility, UiPath Document Understanding, IBM Datacap and HyperScience.
See our list of best Intelligent Document Processing (IDP) vendors.
We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
